LAX Terminal 4

Terminal 4 has gotten much better! Good internet and the food selections are drastically improved.

Only positive thing I have to say about American Airlines is the plane itself was very roomy & nice. Other then that they are horrible. Flew to Seattle last Monday, our flight was delayed for over an hour & a half due to a shortage of flight attendants. They did not announce the delay until the flight was scheduled to leave. Once a board they treated everyone as if we were a bother, very rude flight attendants & very rude employees at the counter. I will choose another airline that is more competent in scheduling & trains their employees with manners.

This is the American Airlines terminal. The best thing about it is that it’s connected to TBIT (the intl terminal) as well as the Delta terminal I think.
Like most of the terminals at LAX, the security line feels like it is sort of awkwardly jammed in between the gates and the checkin area. (Precheck was available, and fast, as normal though).
If you have time, just use the post security connector to go to TBIT to eat. There are more (and better) restaurants and shopping there. It’s maybe a 5 — 10 minute or so walk from terminal 4 to TBIT.

I hate American Airlines! They so make you feel like a part of cattle than a human being. This terminal is beyond chaotic. It is an absolute nightmare. Avoid if you can at all cost.

To all AA American Airlines passengers:
If your flight is operating out of terminal 6 (call AA or check online date of departure) do your self a HUGE favour: go directly to T6 and clear security there. Especially if you have pre-​Check. You can even check in there, check in luggage… AA maintains AA staff and kiosks in T6.
Trust me, as Executive Platinum and a multi-​million miler… TSA and especially Pre-​Check is SOOOO much easier and more pleasant at T6 than at any other terminal at LAX, especially compared to Bradley International …
Disclaimer: As with anything security and official these days, conditions are subject to change daily, even hourly. .
Admirals Club members can chill in the Alaska Airlines lounge here.
Everything is SO much more relaxed and pleasant over here..

I don’t know what’s up with LAX — any terminal.
It seems like for years they have been upgraded this or that, but I’m not quite sure they have the traveler in mind when they are making any improvements — are they getting input from us or just «winging» it and expecting us to fall into place.
I will give them a suggestion SIGNS — signs that guide you to where you want to go and not play a guessing game with us. You have to walk in the right direction long enough to find a sign. If by chance you walk in the wrong direction — you will get your needed steps in for the day for sure!

I’m originally from LA and I’ve gone through LAX more than I could remember. The renovations speaks for themselves. The employees were professional as well as respectful; couldn’t ask for more. The stores, new layout, and new charging stations are all at the tip of your fingers. I couldn’t be happier.

This is the most annoying terminal, because they also have a satellite location for a few of their gates. You have to board a shuttle once you get through security in order to get to gates 44-(Alpha). This wouldn’t be such a big deal if someone gave you a heads up, but instead your left to explore LAX trying to figure out how to find your gate. Good luck fellow travelers!

We like the new renovations from our last trip to LAX, including the prevalence of personal decide charging stations! That was our biggest hassle last time severe through LAX — and it has been resolved BRILLIANTLY!
LAX Terminal 4 is always about moving uncounted thousands of people through the travel process as efficient as possible. Today we had no issues in the terminal. We were able to pick up a few last-​minute souvenirs, buy fresh food and Diet Cokes for the plane, get in and out of the very clean restroom quickly, and find a place for our entire party of 3 to sit together. That’s really all you can ask from a busy travel terminal like this one. :) 5 stars

American Airlines sets the industry standard. I’ve never experienced a bad situation in my 175,000+ lifetime miles.

LAX gets it! Smooth sailing from start to finish. TSA line always moves briskly. All the employees are respectful and cordial. The american airlines ticket agents are bomb! (The female ones)
The amenities are cool hella stores just in case you need to buy a last minute gift for your son to make sure he knows he’s from LA and not NY.

I prefer terminal 3 to terminal 4. This terminal was ok. I was flying American Airlines to Miami and I tried to check three bags at the self check in stands. However, it would only let me check 2 bags. This was after I had been assured by multiple AA members on the phone that 3 bags was fine. I asked several people manning the lines what the problem was and they just told me they didn’t know or ignored me.
Finally I went up to the front of the line, making a lot of people angry/​nervous thinking that I was cutting in line. There I simply asked how many bags I was allowed to bring and I was told that because of an embargo to my destination I could only bring two. So then I had to scramble and try and repack my third suit case into my two suitcases. After that I paid at the self check in station and it ran out of receipt paper, so I had to get in the check in line again! I had only got there two hours early so I was a little nervous.
Security was fast and my gate was right after security so everything was fine. However, I really think AA needs to get it together regarding what they tell passengers. They told me that I wouldn’t have to recheck my bags since my layover was under 12 hours out of the country. However, then when I got to that country they told me it was 6 hours. So I had to get my luggage, take it through customs and recheck my bags. Needless to say it was a long flight.

This terminal is where American Airlines flies from. The terminal has a small Duty Free shop and a handful of little food places and a couple of shops. To get to the next terminal which is much bigger and has a wider range of shops & restaurants, a shuttle must be taken and you need to go through security check points.
This terminal has great potential and customers would spend money if there were things to be buy. It’s really quite disappointing when you are trying to spend the rest of your foreign currency and or you want to do one last shop (justifying to yourself purchases because you are on holiday!) before leaving USA soil.
I’m disappointed I can’t buy a bunch of things I don’t need but could ride off as holiday buys!

Terminal 4 of LAX… It gets the job done by getting you to your plane and having carpet. Carpet is important because when you’re sitting on your keister huddled around the electrical outlets trying to charge your phone so that you can keep playing Clash of Clans carpet is much more comfortable than hard unpadded floor.
Speaking of Clash of Clans, don’t you hate it when you drop some golems to draw fire, then send in wallbreakers to penetrate the wall and the pekkas you deploy don’t go into the break in the wall, but instead go around the perimeter? I HATE WHEN THAT HAPPENS! It totally screws your attack plan, but you know what? Isn’t it much more comfortable to be pissed off while sitting on carpet feeling like a loser than sitting on linoleum flooring feeling like a loser? Am I right?
Yeah so anyways, Terminal 4 is probably like Terminal 3 and Terminal 2 and Terminal 1 so if you’re a fan of those, then Terminal 4 is the same thing.
I can’t believe you’re reading a review regarding an airport terminal. What is your recourse? «I refuse to take my flight because the terminal received low reviews!» You think American Airlines cares? Sha-​mon!
I can’t believe I took the time to write a review (if you can even call it that).
I can’t believe those stupid Pekkas went around instead of through the hole!
I need to get a life.

I’ve never felt more like a sheep than I did being herded through customs here. It was crowded, hot, miserable, and many of the points were totally unnecessary.
My first international arrival into my own country and I couldn’t believe the terrible system in place.
Okay, maybe I can believe it.

They should put some signs up to direct traffic though (international goes here, check upstairs etc) other airports make it easy to find where you’re going without having to think
Just makes you more independent when you have to constantly be on the lookout for where you have to go

Wow, one lane open for security? Really? Definitely the last time I fly American. I suppose they have been able to get away with it because rich customers have their own area which allows them to bypass this terrible experience.

They made us check our CARRY-​ONS because there «wouldn’t be enough room.» Yeah, there was plenty of room in the over-​head bins! You dumb-​asses may have wanted to check that out before making everyone check their tiny freagin’ bags! If I wanted to do that, I would have packed more stuff for Jamaica in a normal size luggage. (Although I didn’t really need it.) Just laziness here. A lot of upset people in group 3 and 4.

I don’t think I’ve ever seen an airport terminal in worse shape. It’s so dated & in desparate need of an overhaul that I’m not even sure it’s salvagable.
The staff, the few that were there were kind & tried to do their best but I was shocked at how long the lines took to get through.
You need to seriously step your customer service up LAX teminal 4 considering you are probably in the top 5 busiest airports in the US. I’ve been to other terminals here & don’t remember it being so bad.

Hate driving here, going around and around and finally parking because it takes forever to get your luggage, and then drive home. Think I’ll pay a little and go out of Burbank!

I don’t fly American as often as I did in the past but our most recent cross country trip proved to be a success. A319 was on time, clean, friendly crew, and landed ahead of schedule. They did however, sell out of meals for purchase so it’s a damn good thing I made sure to stop at Campanile for a grilled cheese sandwich before we boarded.
TSA Precheck pays off in a big way, it’s by far one of the smartest things I’ve done in a long time. I’ve used it on at least 6 trips in the past several months and peace of mind is what it provides. I hate waiting, for anything, ever — can’t stand it, and why should I, really? So, if any way I can avoid waiting, I do. I was through security in less than 5 minutes. No nonsense taking off of shoes, or jewelry, opening my bag, just walk on through. Good stuff!
I wouldn’t rule out traveling via AA again if their schedule and fares are comparable to my other preferred airlines.

This review is not about Terminal 4 but rather American Airlines. At this point, i’m too frustrated to write a full review, hence the bullet points:
Leaving LAX with American Airline (AA 283 on 8÷25÷15)
* After getting settled at the gate, they inform us that there is a gate change and we have to move.
* Flight did not leave on time
* Once landed, we sat in the air plane for about 30 – 40 min until «they» assigned us a gate to dock to.
Leaving to LAX w American Airline (AA 284 on 8÷31÷15)
* Flight delayed 1 ½ hours, since they still were cleaning the plane.
* When landed at LAX, it took us a good 20 min to get assigned a gate.
* Heard an announcement saying «the gate we have been assigned reguires the planes engines to be shut off and that we are towed in».
* Many may miss their connections and locals are asked to leave the ppl that are taking other flight to disembark first, hence making us wait longer.
Not happy AA!

Got off 1^st leg of our trip from Seattle to LAX. No one around from Alaska air to tell you where to go for our connecting flight. We had no seats or gate assignment as of yet for our next flight and no one to assist us as we departed. No signs there as we got off to help us with our departing flights. Had to ask a housekeeper who did not speak English very well where the AA terminal was. Just had to guess which way to go. Our connecting flight was 2 terminals away. When got to American section and no one around. But did find our flight on the board at this terminal. Traveling with 2 seniors that have heart issues. And one with slight dementia. Had to stop several times for them to catch their breath. Had someone been at the terminal to tell us where to go we would have asked for assistance .
Go on a newer American plane nice but less leg room … I did not think it was possible to be crammed in a smaller space.

Terminal 4 at LAX is the American Airlines building. I love that the security lines here are actually SHORT, and even shorter if you get priority access or TSA pre check.
There are only about ten gates in this building once you get past security, however, which means that the options for shopping and food can be rather limiting. For example, why is there no Starbucks in this Terminal? There is a Peet’s coffee kiosk. There’s a Bar Kogi truck, a burger place, and two bars. Buuuuuuut no Starbucks. They also have a Hudson News, a See’s Candy, and a «Hollywood» gift shop.
American Airline’s private lounge is quite nice, with plenty of snacks and drinks, and a birds eye view of the terminal. Its very spacious, especially compared to the regular waiting areas.
Bathrooms tend to be clean and I’ve rarely had to wait. There are enough outlets here (some walls are built with a coffee bar style tabletop with outlets to get emergency work done or top up your phone.) Seating is a little awkward due to the starburst arranged seats, meaning you’ll be facing people at weird angles. But it also means less navigating through long rows of chairs.

The customer service here sucks. Incompetent employees answered our questions incorrectly and walked together with us to put us in a long, unneccessary line just because we had a flight in four hours and they wanted to prioritize customers with no time. We had 2 hungry children with us and the check in took 2 hrs (not necessary, as we finally got to the end of the line the lady at the counter told us that they had placed us in the line for problem-​solving, probably because our flight was later on than others)
Thanks for nothing, American Airlines.

T4 LAX is probably the sh*ttiest terminal at LAX. The TSA check is really inefficient and it takes forever to get through the small room. There are two lines that combined into one then separate for the actual TSA check. It’s a lot more efficient to have one line then have it separate into two. It’s just a refection of American Airlines, which is the crappiest airline in the history of airlines. Actually, Pterosaurs are more efficient then these clowns.
The only reason this review is a 3 is because of the Kogi truck. If it wasn’t for Kogi, this would be a 2 like every American Airline experience I had. Overall, I would rather fly any airline besides American’s umbrella of brands. It’s all crappy.

The only reason this review is a 3 is because of the Kogi truck. If it wasn’t for Kogi, this would be a 2 like every American Airline experience I had. Overall, I would rather fly any airline besides American’s umbrella of brands. It’s all crappy.

Kind of crummy — looks old and dingy and depressing.
Only a few stores and the ones manning those stores are downers. Seem to hate where they work too.
Best thing here is Kogi — walk to the food truck!

My experience was early AM 6 — 7AM checking in and flying back home on American. The place was jammed full. One challenge with flying these days is that airlines want to minimize human to human interaction so they have installed these self check in machines that check you in and print out your luggage tags. Really I believe the less human interaction is a continual sign of how worse travel is getting these days. Lines were long and people didn’t really know how to use the machines (me included).
Then the next task was getting through security which was another long lineup. As we got through we barely had time at the gate before our flight was going to leave. So we had to skip breakfast. Good thing we planned to arrive 2 hours before our flight or else we would have been super hooped!
Maybe it was the early morning, maybe it was the experience flying American (which I will try to avoid again) but I wasn’t a fan of this terminal. It was smaller and there were people everywhere. Not their fault but I believe that they could organize the check in process in a more orderly way. If you are a VBIT (vacation bound infrequent traveller) you would be totally lost in the check in process. The American agents were doing their best and no catastrophes were witnessed.

I used to really like terminal 4. They’ve remodeled in the last few years, and when they did that, they got rid of the Starbucks behind security and replaced them with places that are more expensive and not nearly as good. The other restaurants are ok, but I miss the old selection.
Seating outside the gates is ok. It can be hard to find a plug for charging things.