Computer City Repairs

Took my laptop in a couple of weeks ago. HP is 5 years old and multiple sectors went bad on hard drive. Computer City Repairs did a great job rescuing data and installing a new solid state drive with fresh OS. Fast, attentive, great job! — Chris

I repaired my laptop here two times. First time, I spilled water on my keyboard. My fault. Then, hinges of a heavy finger touch 19″ HP screen were broken. It is not cheap to repair my laptop, but it seems to me that this business does not try to take advantage of its customers unlike many other businesses in Westwood do. They give you reasonable quote for their job immediately, without any «show» or bargain, in contrast with some other computer repair stores in Westwood Village. Kevin sounds very knowledgeable and professional as well. I hope, that I will not need repair for my current laptop any more (couple of times is more than enough: D), but I appreciate that you do your job very good, and do not make a fool of your customers by posting numerous 5 star fake reviews and pictures. Thank you! :)

My second visit to Computer City with my Toshiba laptop. Another new monitor screen necessary by the computer falling from table to floor!
Great service; speedy and reasonable. Kevin even called me when the work was competed!
Definitely a 5-​Star place for computer repair! And very nice guys who own the shop.

Perfect experience, great service, guys fixed my phones very quick, i will definitely come back if have some other issues. Highly recommend to everybody! Thank you!

These guys are simply the BEST. I will go to them forever! I had been given the «gloom and doom» report — that I needed a new laptop (liquid damage to keyboard) — but they repaired it quickly and perfectly for ¹⁄₆ the cost of a new computer. Plus they’re just nice guys!

This place is great. I showed them my broken hinge on my laptop, and the guy said it was one of the most common things they see with the type of laptop that I have. He went over different options and cost (repair vs. replace). I chose to repair since it was cheaper and I didn’t pay a lot for the computer to start with. They really did a great job repairing the hinge — I actually feel like my hinges operate better now after the fix than before they were broken. They also assisted me with a wireless issue I was having. Glen went way above and beyond to assist me, and I appreciate it! Thanks again!

Unexpectedly a workstation failed to start. I sought out and received a recommendation for a competent resource for evaluating and repairing the problem. The experts I knew recommended Computer City Repairs. A phone diagnosis to them mirrored my suspicions so I brought the computer over for review, evaluation/​diagnosis and potentially, the repair.
After running a few errands, I returned in a little over an hour to find out that the power supply had indeed died. AND, they had already swapped it for a new one and evaluated the rest of the computer’s hardware for any signs of distress. None were apparent. One could not ask for any more from a computer repair shop.
While I was at the shop, I observed Kevin, my contact there, working with another customer. His manner was focused, helpful, courteous, patient and most accommodating of that customer’s needs.
As we wrapped up our business, I asked about more complex types of repairs. He quickly introduced me to his approach: He has a network of competent professionals he can suggest/​refer whenever the task at hands exceeds Computer City’s expertise or capacity. It was, btw, how I found out about Computer City Repairs. Professionals recommending professionals is typically a fail safe way to go!
Once back at our place, the work station computer performed as it always had. Kevin and his team did everything one would hope for in a computer repair. The problem was solved…, quickly, effectively and at a reasonable fee. I would wholeheartedly recommend Computer City Repairs should anyone have a similar need for computer repair.

Fantastic same day service while I had lunch on same block. Professional, great prices, courteous, fast!!!

Kevin and Glen are the best! I purchased a MacBook Air and needed to transfer the data from my MacBook. I dropped it off after work and picked it up the following day. Everything was perfect! These guys are the nicest and the charge was very reasonable. I would definitely return to Computer City Repairs again if I need anything related to my computers.

I brought in my eight year old Mac Computer to Computer City Repairs after reading stellar reviews about this place and after talking on the phone with Kevin, the system analyst. I told him I had an issue with my Apple Computer and he recommended that I come in to get it diagnosed. I asked him how much it would cost me to get a diagnostic charge, and he said, «There’s no charge, it’s free.»
After I brought it in, I told him about all the issues that my computer was having (the dreaded spinning wheel, the computer shutting down unexpectedly, freezing up and overheating), and he told me it sounded like my computer needed a new hard drive and that the fan needed to be cleaned as well, which he would do. I asked Kevin how much the total cost would be to have the hard drive replaced, and he quoted me a reasonable price of $ 170.00 so I decided to get my computer diagnosed. The next day Kevin telephoned me and told me that it was the hard drive as he suspected. He asked me if I wanted to go ahead and have him order a new hard drive and I said yes. The following day, he called me back up to let me me know that my computer was fixed and that I could come in and pick it up.
After I got back home with my computer, I tested it out and noticed that after only a couple of minutes, the back of the computer got hot. Since I already had issues with the computer overheating, I got concerned so I immediately called Kevin and told him what was happening. He told me not to worry and said that it was normal for the computer to get hot, and as long as I don’t hear the computer fan running, (which I didn’t), then the computer should run o.k., especially since he already put in a new hard drive.
So far so good! My computer is running smoothly.
It just took two days to accurately diagnose and service my computer. Kevin is very knowledgeable, honest and very helpful.
I’m really glad I read the Unilocal reviews and that I brought my computer to Computer City.

AMAZING SERVICE!!! Go here for any mac repair! I visited this place a couple month ago, I was totally desperate after spilling coffee on my mac and the overprice mac quote. This place fixed my computer really fast and very affordable price. Great service and follow up. I wouldn’t go anywhere else for any repairs from now on. Very honest and efficient people. THANK YOU!

I recently cracked my Mac Book Pro computer screen. Came to these guys to fix it, and I could not be happier. The screen costed $ 500 to repair – still cheaper than the mac store. These guys are truly reliable and do great work. I would recommend them for any of your electronic mishaps.

I am so pleased with computer city! Took my Mac in after Apple told me I had to wipe out my whole computer before I can get it to work again (I didn’t have it backed up on an external hard drive) and Kevin worked his magic and backed up my hard drive, saved my computer and put everything back in place !!! I am so happy I chose computer city repairs– really honest, hardworking, reasonable people.

Great service and quick turnaround. I dropped off my laptop for a battery and track-​pad replacement and an hour and a half later I got a call saying my computer is ready for pickup.
I highly recommend them.

Great, great, great, great people at Computer City, truly the very Best on the West side. When my computer failed to bring up IE, I took it to Computer City and they gave me a price that very reasonable and it would be ready the next day, as truly to their promise, not only was it ready but added on new features was installed.
These people at Computer City are devoted to helping those who come in seeking help and they do it with joy helpfulness and dedication rarely seen in some companies today.
They are, simply stated, the very best.
Thank You!!!

Sat back and dared my beloved, reliable, but 7-​year-​old, PC to die on me, and it finally did. Took it to Kevin at Computer City Repairs thinking I’d need a new computer, but at least wanting to get my flies recovered. A shock when the recent backups I’d put on my external drive were not to be found, and my Norton Symantec backups hidden in obscurity. I was afraid that decades of writing was lost! But Kevin researched the Symantec secrets and got my data back. He also repaired the computer, including new hard drive and OS, and my little buddy is now spiffier and faster than before. All at a VERY reasonable cost. I am sooooo happy.

I had a great experience at Computer City Repairs. As soon as I described my problem, he had an idea about what was going on. They did a free diagnostic and the problem was exactly what he initially thought it was. I had my computer back in two days and it’s working great. They have one parking space in the back, but there is also street parking in the area. My computer was quite heavy and they offered to carry it to my car. I would definitely recommend them to a friend and if I have any computer issues in the future, I wouldn’t hesitate to go back.

It all started when my cousin accidentally sat on my laptop (I know right?). The LCD screen of my HP was cracked so I decided to come here to have them install the new LCD screen I had ordered and I am extremely satisfied!
I came in at around 1:00 pm today and was told my laptop should be finished by 3:30 pm. I was pleasantly surprised when I received the call to pick up my laptop 30 minutes early! The screen was installed flawlessly. He even cleaned the glue residue from the stickers I used to have on my keyboard!
Fast, efficient, and friendly service. I’m so glad I decided to listen to Unilocal on this one. Will definitely be coming back here again and I will also recommend this place to my friends/​family. Thank you so much!

I had a cracked retina screen on my late-​2014 15″ Macbook Pro. Computer City Repairs fixed it in less than 24 hours (at the Apple Store it would have taken 3 – 5 days) and for $ 150 less than it would have cost through Apple. Very happy with the service.

I panicked when my Panasonic laptop started shutting down unexpectedly. I figured first thing to try is to clean it from dust inside. On a Sunday afternoon and before a busy workweek, I thought I could rely on the seemingly stellar reviews for this place. To make a long story short, I got no expert help.
On the one hand, an employee was really helpful in lending me a screwdriver, and sold me an electronic equipment duster. He said that he couldn’t fix my computer because he was busy. At home I opened up the laptop, dusted it and it worked fine. Unfortunately a support for the dvd drive got dislodged and the drive stopped working. At least the rest of the laptop’s vital signs worked.
On the other hand, I went back a couple of days later and asked the same proactive employee to help me with that. He said «we work with these all the time,» so I was encouraged to leave it with them. The owner heard me say that it was an expensive laptop, and quickly contradicted his employee, saying «we don’t work with these because they are complicated.»
This tells me the shop looks for profit before craft, shirks away from a bit of a challenge, and lacks a can-​do attitude typical of our society. Therefore I found the shop and its attitude unreliable. How can you trust someone to help you when you need them if they tell you the job is «too complicated» and the job is simply to open up a laptop?
I don’t recommend this place if you have serious work to get done.