Chico’s

I like chicos clothes, especially since I am a «summer» and they have lots to offer in cheery colors. A little too much jersey stuff though and the prices are ridiculous but they have a great sale rack. Jewelry is on trend and fairly reasonable. The customer experience is weird at this store… you almost feel like you walked in after a cat fight or something… the salespeople don’t seem happy working with each other. My experience every time I’ve been there btw. Worse yet you try and return something and they make you very uncomfortable. I bought some jewelry and an overpriced dress the other day and couldn’t believe how uncomfortable I was made to feel just returning one item out of the many I purchased. I am seriously considering returning the other items now and will not be entering the premises again. Lots of stores to shop in no need to shop places that make you feel weird. Or you could just shop online like everyone else;)

Great if you’re a size 4 or more. Travelers collection is non wrinkle.

Customer service was lousy! Would never go there! The manager was too pushy to add items to the cart and didn’t even pay attention to the fact that items were incorrectly (excessively) priced!

Chico’s demographic is 40+, I have stopped in now and then; but not into the glitzy stuff, like the jeans with bedazzled pockets, or tops with rhinestone accents, very ‘grandma does Vegas’ if you know now what I mean. With that said, some of their things are nice and it is always fun to wear a size ‘2’. A Chico’s size 2 is a size 12 – 14 (kind of like dog years).

I like Chico’s clothes. They are good quality.
I go to either the Palo Alto store or the Los Altos store since I live and work right in the middle of the two locations. The customer service between the two stores is night and day. The Los Altos store has the worst customer service of any retail store I have been in. Since it is all Chico’s, go to the Palo Alto store.

cute store located on the main shopping strip in downtown los altos.
this store carries all sorts of casual wear for women. i do feel that their styles and designs were created with the more «mature» woman in mind since i’ve never seen anything too flashy or tight-​fitting at this store. their sizing system is a bit strange, as any size labels i’ve checked always say 0, 1, or 2. must be their internal system, as i’ve never seen any other store size their clothing this way.
interior is pretty big and the layout is neat and organized.

I like the clothes but the service at this Los Altos store is brusk and unfriendly.
A couple weeks ago I got a great deal on black pants for $ 15 on the rack outside. I come back to buy some more to be told by the rude saleslady that they no longer are on sale.
This completely put me off.
First of all if you are in sales #1 rule Be nice to the customers
Secondly, don’t understand if they were trying to unload these pants for $ 15 that they would than put them back on the regular price.
Go Figure.
As I say, It put me off, and I don’t know when or if I will be back at this Chico’s.

I think Chico’s is a great addition to downtown Los Altos. Their clothes are nice but they don’t really have my size, their size 0 is more like a 4 or a 6. I do however like their accessories, jewelry, belts and scarves are well priced and new styles come in frequently. I think the service is very good and have never had a problem. I was surprised to read otherwise.

Chico’s is my favorite place for EVERYTHING… this one is my favorite because it’s in a small town with great service and the ladies are very helpful, when I walked in the store I was greeted right away (with a smile) and the salesclerk started to explain about the great sizes (I AM A SIZE 2 WOW) I was hooked! I learned how to dress my body by the saleswoman there and these clothes fit a woman’s figure beautifully!
I have become the CHICO QUEEN and I love it! I am a Chico girl for life
Thanks :0)