Michael K Kim, MD FACS

DON’T WASTE YOUR TIME! I had my first appointment with Dr. Kim at 2:45 today. At 4:30 I was still in the overcrowded main waiting room. After this hour and ¾ wait, I got up and let the receptionist know in a very nice manner what my first visit impression of Dr, Kim’s set-​up.
In short, it is at best rude for Dr. Kim to intentionally overbook his patients and then think nothing of their time in making them wait 2 hours past their appointment time in the main waiting room. At worst, it is an unconscionable greedy physician who puts revenue over his patients needs. Keep in mind, that I never made it to an exam room. By gauging the patients coming in an out of the exam area, it would’ve been about another hour wait in the exam room for the doctor.
Dr. Kim, I think that you have forgotten that you are a business, just like any other business. You take your clients for granted. By making your clients wait a ridiculous amount of time, you are telling them that you have no value for them or their time. I’m not sure if you are simply ignorant or just a rude ass, but I have decided, based on my first and only visit to your office, to take my business elsewhere.
It is really unfair to enter into an implied contract with a client and give them an appointment time which you have no intention of keeping. Look, I get it. You feel entitled to overbook your business, and that’s bullshit. I was referred to you by my primary care physician. I intend to get a referral to another ENT specialist AND let my PCP know of my experience and advise that they do not refer ANYONE to you.
I advise that anyone who is considering making an appointment with Dr. Kim to find another ENT doctor who respect their clients and their time.

This asshole doesn’t even deserve one star. I came here a few years back. Absolutely the WORST experience of my life. I will NEVER go to Dr. Kim ever again and beg people to heed my warning, DO NOT GO HERE!!! The only reason I am writing this review so late is because my coworker just recently had a horrible experience with him and I felt that I needed to warn people about this guy. I am a physically fit person, I do Crossfit and at the time I got the surgery I was beach lifeguarding. I’d like to consider myself a tough easy going person with no problems healing or such.
I came in because I had enlarged tonsils. My tonsils were so big to the point where they were touching each other. My first appointment, I waited an hour and a half before I was seen. Dr. Kim finally came into the room, stayed no more than 5 minutes, «diagnosed» me by saying «You need to get your tonsils removed or take allergy medication for the rest of your life to reduce inflammation».
He then walked out of the room before my mom or I could ask ANY questions. At the time I was 22 years old but never had any surgery before, so I brought my mom to help me ask the questions I wouldn’t think to ask. Well the nurse ended up answering all of our questions, kept assuring us that he was a very good doctor, and that she apologizes for the doctor being short because it was such a «busy» day. So, we scheduled an appointment for surgery and thank God the surgery went well!
HOWEVER Dr. Kim prescribed the WRONG pain medication AND WRONG instructions for the type of medication he prescribed me. Thank God I spent the 4 WEEKS recooperating (more than double the normal amount it takes to heal after getting the tonsils removed) at my mom’s house. I ALMOST DIED from an overdose because this ASSHOLE wrote the wrong fucking prescription.
Post surgery, (when i wasn’t passed out from the wrong fucking drugs) I was doing everything you were suppose to be doing, i.e. stayed away from anything acidic, tried to keep my throat wet/​moist by drinking tons of water/​Gatorade, and etc.
I was losing weight fast and was so dehydrated from the drugs my mom finally took me to the E.R. and the E.R. nurse asked what medication I was taking, my mom showed him the bottle. The nurse was very confused by the prescription so he went and asked a doctor for help on verifying the presciption. Needless to say they told me Dr. Kim gave me the wrong prescription. At first we thought it was the pharmacy’s fault, so we called and the pharmacy said that they even called Dr. Kim’s office to verify the prescription and the idiots that worked up in the front office verified the prescription.
Just please don’t go here. Honestly, WORST office ever.

I’m very impressed with dr. Kim, He was helpful and caring. He put my mind at ease. He is now my family’s new ENT Doctor.

He did my sinus surgery 3 years ago I’m so happy I did it no complications the doctor is great and kept checking on me after and any time I needed to talk to him after the surgery he responded I don’t know we’re the negative reviews are coming from I would recommend him to friends and family

Dr Kim was thoroughly checking everything my nurse who came in to prep né to see Dr Kim was extremely friendly and nice and explained things well and set up my follow up for me

I saw the PA and she was very rude and did not listen to anything I said. I informed her that my ear’s hurt and she stuck something in my ear and made it hurt even more. She was more concerned that I had wax in my ear’s. I didn’t like how I had to check in and wait on the 4^th floor to be sent to the third floor to wait again. I never want to return to this clinic!

It has been at least 6 months since my husband, son (5), daughter (2), and I waited over an hour and 15 minutes to see the doctor. I found him to be rude, dismissive and in a huge hurry meeting with us for about 10 minutes only. He said «you can either schedule surgery to remove his tonsils or wait to see if things get better as he grows older» then he said «you can do some research and decide and let us know, our conversation is now over «and he literally walked out the door. I don’t want someone like this operating on my child. After waiting all that time he didn’t even answer all of our questions or give a good explanation as to what he believed was best to do for our son. At first I was giving him the benefit of the doubt that it was the language barrier that he was so abrupt but now that I think about it and read all these views he’s just a jerk. He has absolutely no people skills and for me that is something that I need in addition to having a highly skilled physician. We will not be coming back.

I am still waiting to be seen… An hour and a half later than my appointment time. I would reschedule or cancel my appointment except that I have already waited for him to come back from his vacation to get the results of my CT scan back ($ 550 + $ 120 off visit out of my pocket) at least two house and counting for his presence. His time is much more valuable that his patients’. Maybe he’s an incredible physician I n his own mind. He has done nothing for me, other than put me on 60 mg of Prednisone (Steroids) for 9 days (a horrible experience), and order a CT scan to find out why I can’t smell. I still can’t smell and he had no theories. Still waiting to be seen!!! The office manager/​receptionist was really rude and I am a really nice and patient person. The nurse was nice though. Maybe I’ll watch a movie on Netflix till he shows up.

I’m sure he’s an incredible physician. In his own mind. He did almost nothing for me, other than order tests that, even with REALLY GOOD insurance, cost me over $ 500 out of picket to ascertain that I had, wait for it, a sinus infection, and some nerve damage hearing loss. Since I’m a professional musician, the hearing loss isn’t that surprising, but Dr. Kim didn’t choose to listen to me long enough to understand what I do for a living. Go with the bad reviews, of which there are many, and keep your distance from this egocentric megalomaniac. Oh, and I had to wait at least an hour for his presence. His time is much more valuable than ours.

Don’t expect to see him the first time if you are a new patient. As my right ear has been ringing, my family doctor referred me to Dr. Kim. The first several visits, I always received by physician assistant until I complained and insisted that I want to see Dr. Kim. There are different physican assistants during my serveral visits who always just said that I have allergy as my nose is congested and ask me take allergy test, take nose spray, claritan… but nothing release the ringing. The first time I saw Dr. Kim was after I complained to the insurance company and after I took my hearing test which is serveral months after my several visits. He told me I had profound hearing loss and suggested me to take MRI. After I took MRI, he said there is nothing wrong with my brain but my ear is sensorineutral hearing loss, there is no cure, no treatment and no need to follow up. Sayanori. that it. What a good and helpful doctor.

Dr Michael Kim thank you for getting my hearing back.
After coming back from a business trip, my left ear didn’t pop and it was clogged for a week. When I finally got to see a doctor (my doctor was on vacation and had to see the replacement Dr), he tried several procedure that had me scratching my head. But he’s the doctor right? Followed his treatment for two weeks as prescribed but no improvement. I went back to see my doctor and he tried other treatment. Still didn’t fix it. Then my doctor followed the HMO protocol. I asked to see an ear specialist, but was told I needed to do this and that. Nothing worked. It took a heated conversation with my doctor for me to see Dr Kim (6 months later)
In 3 days after visiting Dr Kim, I could hear again. What did I need, an antibiotic pill.
Dr Kim diagnosed a sinus problem and eventually had to perform surgery.
I can hear again, thanks to Dr Kim.
2015 Review #47

I visited Dr. Kim today for the first time. I admit that, after reading some of the negative posts, I was somewhat apprehensive about going to him. However, I am a person who likes to judge people based on my personal interaction with them. So after reading about Dr. Kim’s impressive education/​awards/​etc., I decided to keep my appointment. I took the time to print and fill out the new patient forms prior to my visit, so no extra time was needed at the office. Dr. Kim’s office staff was polite and kind. I waited only 15 minutes before I was put in an examination room and a very nice nurse took my vitals. Within the next 5 minutes, the physician’s assistant entered to do a preliminary exam. She was very thorough and professional, yet very kind and patient. She took time to answer a number of questions I had, and I was left feeling at ease. I had no doubt that she was well-​trained and competent. Almost immediately, Dr. Kim entered and introduced himself. He had a smile on his face and I liked him instantly. He went over my symptoms, asked a few other questions, and performed a procedure that removed all the trapped wax in my ear canal. Prior to doing so, he explained exactly what he would be doing and what it would sound like. Knowing what to expect made it a very easy thing to get through. He gave me a prescription, took time to explain exactly how to use it, and then took even more time to answer some of my questions.
I am amazed that anyone could leave Dr. Kim’s office not feeling reassured and knowing that they are in good hands. This doctor Is professional, thorough, competent, and matter-​of-​fact in his communication. I found him to have a lovely bedside manner, and even detected a good sense of humor. I hope not to have any reason to return to an ENT again, but if I do, Dr. Kim will be my choice.

Made my first app’t was told to come 15 min. early waited in the hall waiting for them to open. When we call was asked if I wanted to have an app’t in three days with the Nurse practioner or wait till the following week and see the Doc. I waited After waiting in the hall another 15 min. in the waiting area. Then off to the patients room. Guess who walked it but the Nurse Pract.
Mad another app. t and got a call reminding me of my app’t the next day not 5 mins. later I get a call canceling the app’t.

It was dubbed as «The Bite Fight» and more commonly known as THE Most Famous Bite in Pop Culture. You know what I’m talking about? Mike Tyson’s revenge against Evander Holyfield for taking his WBA Heavyweight Championship. During the match, Tyson actually bit off a part of Holyfield’s ear. He was disqualified from the match and lost his boxing license. What’s even more absurd is that after all these years, the two are actually friends and joke about the incident.
Want to know what’s also really uncomfortable for your ear? EAR WAX. How about a case of sinus infection to go with that? That’s what Renee, the Physician’s Assistant, told me today. My right ear had been uncomfortable, almost cloudy for the past week or so. I couldn’t hear very well, probably caused by the severe flu I caught last month and the allergic reaction from last week. FML.
Anyways, Dr. Michael Kim was performing surgeries all week long, therefore unavailable for an appt. However, the receptionist was kind enough to schedule one for me with the PA, literally for the following day. These specialists are sometimes backed up quite a bit, kinda like how my ear was, and you can’t set an appointment until weeks later. But, I was glad this office was able to help me so quickly.
Located, in Los Alamitos off Katella Ave and the 605 FWY, this place doesn’t seem as bad as some of the reviews previously stated. The staff seemed very professional to me. Every person I passed by in the office greeted me with a hello and a Cracker Jack smile, so I felt respected. Maybe, they all had a pow wow, read the poor reviews, and decided to do something about it. #YelpWorks
The nurse was kind enough to automatically send my prescription for my medication directly to my local pharmacy. Saving lives and paper. I’m diggin’ that. Also, I didn’t need to make my follow up appointment out in the reception area. The nurse flipped on the PC inside the examination room while the PA was attending to me and she just booked it right there. Outta there in less than an hour flat. EAR WE GO YO!

Although he seems really knowledgeable, I think he’s not really a people person. The rest follows through with his staffing who is extremely unprofessional and rude. Won’t be coming back.

1 Star
0 stars for one of the most unprofessional staff I ever had to deal with when it comes to the medical field. They also have no consideration for
their patients.
1 Star because we havent been seen yet, but we are hoping that Dr. Kim is nothing like the rest of his staff.

Allergy testing sucks but the service is quite good. Dr. Kim really new how to peg me after only a couple of visits which made it very comfortable for me to entrust my sinus surgery to him. Surgery was successful and I am looking forward to the next unbearable surgery of tonsillectomy.

I wish there were zero stars! This is the worse doctor I have experienced ever. I took my 15year old daughter to be see for severe ear pain. Dr. Kim was patronizing and demeaning the entire appointment. My impression is that he has no idea of how to deal with people and communicate with them. Dr. Kim appears to have a sense of superiority that does not allow him to see things clearly. Our experience was identical to the other negative reviews he has here, he should consider a new profession. I’m filling a complaint with my insurance company, and others should consider a different doctor.

I left Dr. Kim’s office feeling frustrated and with none of my questions answered. He was frigid, defensive, and as I explained my symptoms he talked over me as if he wasn’t even listening. As soon as he came into the room, his demeanor made me uncomfortable, as if I was wasting his time. I don’t know if it is because I am a young woman, but I felt patronized and a bit ridiculous for coming in. I am a professional singer and wanted to scope my vocal chords because I am having vocal problems. As soon as I told him my concerns he seemed to make an instant decision that he would not help me. He could not get out of my room fast enough! I left wasting my time, money and with tears in my eyes. If you can go to another ENT, please do.

Dr. Kim is great. He placed tubes in my 2.5 year old’s ears. My son had no issues with him. I thought he was thorough, professional and easy to talk to. He used an ear diagram to explain the procedure. His operation at the Reagan Surgery Center was prompt and successful.
He also looked at my 10 month old during the same visit. I thought he was very nice.
My only complaint would be when we had the intial consult we had quite a wait to see, but at the same time he squeezed us into the last appointment the same day.