Allstate Insurance: Catherine Davis

Wish I could have given zero stars. The owner Catherine Davis is EXTREMELY RUDE, uneducated, unprofessional, and ignorant. She treats people like they are beneath her because she is «well off». Her «office manager» is just like her. Rude, and unprofessional. They both are AWFUL people. Take your business else where!

I am writing this review because Catherine Davis Allstate has not respected my wishes to remove my information from their databases as well as remove me from their email list.
The reason I left Catherine Davis’s insurance company was because I changed banks and this agency wasn’t able to figure out how to change my routing number for direct withdrawals after giving them the necessary information to do so. After weeks of frustration trying to get this simple procedure fixed, I finally gave up and switched to State Farm. I was happy with my decision and left it at that.
Now, Catherine Davis has repeatedly sent me emails soliciting their services with promises of decreased rates and such and since I want nothing to do with her agency any more, I politely asked to be removed from her database and email list. I requested this on July 15^th via email and received a reply from them saying they would comply with my wishes. Today, I receive another email soliciting their business! Catherine Davis’s agency obviously doesn’t respect their former clients’ wishes. They have difficulty accomplishing simple tasks such as imputing routing numbers for a smooth transition for direct withdrawal and NOW cannot handle the simple task of removing my information from their systems. How can anyone expect/​trust this agency to handle accident issues if they can’t handle the most basic tasks? I urge you to find another Allstate office or switch to State Farm as they have treated me with respect and thorough service.