After patiently waiting in line while other employees were assisting customers, a rude boy and I mean that literally comes from the back kitchen after chatting it up and peeking to see just how long the line could really get during lunch time, he walks out kindly takes the customer behind me as if I wasn’t waiting. As he deliberately makes his move to the other register instead of the one where the line was already formed, he makes eye contact with me to acknowledge that he knew exactly what he was doing and was wrong for it, but figured he’d just continue the transaction because I didn’t go ape shit on him for that. I walked out, not that anyone cared. I’ve always received the worst customer service at any Golden Crust in America, so what made me think this one was any better??? This is a fairly busy location located near several educational institutions, so you’d figure the level of service could be upped for the customer base. The low level employees are horribly trained and don’t care about losing business on behalf of the company name. It’s more about their personal customer preference, if you’re a big man, they’d be afraid you’ll jump over the counter if you got the same shoddy service, but any one perceived to be less than brawny or has higher estrogen levels will be treated like rubbish.(Unless of course they’re looking to get your phone number for a date) Since the young man looked like he just finished scratching his hind parts and those in between, I figured this was a sign from God never to eat there again and to spread the word to bring a PBJ to work in case you get hungry. Did I mention that 1 star was wwwaaayyyy too much for this review? May the rude employee run into traffic on Thomson and Van Damn. Arrogance cost Golden Crust a customer today and forever, this would have been my 3rd purchase, but I will never spend my dollars there again.