Martinez Appliance & Refrigeration

Buyer Beware!!! «Maricio» (the manager) was suppose to stop by my business to service my deli cooler numerous times and never called or show up. So of course I called to ask when he was coming and he stated the following day. So I waited and waited and then decided to text him (because he stated he’s always busy). I never received a text or call back so I called. AGAIN he told me «he was really busy» and couldn’t stop by that day neither. So now of course I’m pissed because I was lied too and when I called to ask why hasn’t he came yet, he told me and I quote «can you find someone else because I’m really busy, (and then added another excuse about how hard it is to park) mind you we have a delivery loading dock that can fit a 18 wheeler. «Maricio» has worked on my cooler before and that’s why I called him back because it still wasn’t working properly. I paid him $ 120 for his work and now he doesn’t want to come back to fix the issue which he should have said that and I wouldn’t have wasting my time chasing him. I wouldn’t recommend these people to no one and will definitely be reporting them to the BBB! Thanks for nothing!

I scheduled a haul-​away for my broken refrigerator and was quoted for a free pick up and told that they would pick it up in 3 days; I confirmed that the pick up was going to be free again by asking in Spanish. 3 days later I never got a call or notice that they were not going to show, so my gf called and they told her that they were very busy and so we rescheduled. Again, we were told that the pick up was going to be free (by a different person). When they called and told us that the their guy was on our way to pick it up they told us that it was now going to be $ 40. Since the fridge was moldy inside and stinking up the apartment and we just wanted to get rid of it I opted to pay for the pick up. I would rate no stars for the poor communication and them changing their pick up fee, but I’ll give 1 star for the pick up guy who was cool and professional.

I purchased a washer dryer set and Fridge — they delivered both for one delivery fee and installed completely, great pricing and wonderful service 6MO gurantee on the appliances. They are used but work great.
HUGE warehouse so BIG selection!
washers
dryers
Refrigerators
commercial fridges
Freezers (stand alone)
Microwave
Stoves
AC units
they also carry floor models for ½ for the price — wonderful place!

They arrived within 30 –45 min of calling out.
They had the best estimate/​callout fee.
The tech was professional and quickly got the job done in less than an hour.
Happy customer. Only thing is they were pricey, but, i gotta give my money away to somebody to get a job done & I was happy my fridge worked again.
Thanks!