Goodwill Store & Donation Center

I love this goodwill! The prices are great, in that they’re what I expect when paying for second hand items, especially compared to other local thrift shops. The staff has always been really friendly and helpful, and I’ve found and bought some awesome gear, from a stationary bike to a new couch and love seat. Best goodwill around!

Pretty unimpressed with this goodwill. Small selection and the store is filthy. Plus they don’t do half off tag colors like all the Orange County stores do.

Victoria, the store manager of the Redondo ave Goodwill, is very rude and has a horrible attitude torwards customers. She is a poor representation of Goodwill, a non profit organization that prides itself of helping people. I simply asked her why she had such a bad attitude, and she began to verbally assault me, yelling at me as I was standing with my elderly mother who was returning an item at the register. Victoria must have thought it was appropriate or part of her job description to yell at me while she processed the return for my elderly mother at the register. She was shouting angry words at me while she gave me an extremely cruel stare down. She is either a bully or someone with an anger problem, because she lost control and I did nothing but ask a completely logical question in a calm tone of voice. As soon as I questioned her rude customer service, she became very angry, loud and aggressive. It was obvious to the entire store that Victoria is quick tempered, and responds to friendly customers in a belligerent and irresponsible way.
I had stopped by Goodwill again after losing my electronic e cigarette in the store about an hour before. I wanted to ask employees if they found it or if a customer may had found it and turned it in to employees within the past hour.
I lost my e cig when I was sitting on one of their couches as I searched ebay on my phone for a Playstation 2 game that I found in Goodwill. After I paid for some slippers, I walked to my car but noticed my e cigarette was not in my pocket. I wore sweatpants with small pockets, and the e cig is very small, so I assumed it probably fell onto the couch or in between the seats. I went back in and looked for it and asked Goodwill employees and customers if they may have found it, but it was nowhere to be found. I was very friendly to all the employees who tried to help me find it, and they were all very kind to me except for the store manager Victoria.
After I decided that it was most likely lost I left with my mother and we went shopping at 2 other Goodwills in Long Beach. We have been regular customers at the Los Angeles and South Bay Goodwills for many years. Goodwill employees are always very nice and respectful and provide excellent customer service. The manager Victoria is not nice or respectful, she is confrontational, combative, and can care less about the customers.
She became irritated with me because I was looking for my e cigarette under the cushions of a couch she said «I already looked at.» In a mean voice she said, «You already looked there didn’t you? What do you think, its going to magically appear?»
I politely explained to her that sometimes I have lost things like my car keys and had to look in the same place twice to find them becuase its easy to overlook little items, especially in a big couch where they can fall between the seats. I told her that this type of scenario happens to people all the time, and it probably happened to her before. Victoria responded sarcastically that this doesn’t happen. I think it makes sense to look one last time at the couch before I left the store to be sure that I didn’t overlook it.
This is when I asked her why such a bad attitude, and the verbal assualt and shouting began. She said, «You think that because you’re a regular customer that I’m supposed to treat you a certain way?»
I told her that I would report her to her Goodwill superiors, and she yelled out in front of all the customers who were watching her melt down, «Go ahead! Call them and report me!»
I love Goodwill. I have been shopping there since I was a kid, and have spent thousands of dollars at Goodwill over the years. I admire that Goodwill hires people with challenges or disabilities, however I think they should not employ people who have bad tempers and who can’t show common courtesy and respect to customers. A manager in a leadership position should set a better example for co workers. I filed a complaint with Goodwill, and I hope that they do not allow Victoria’s unethical behavior and rude treatment of customers to go unchecked.

Very small. Horrible service, dressing room are gross and it smell of cigarettes. This goodwill is often unorganized and will have things lying around. If you’re willing to seriously dig you can find something.

Great finds at this thrift store. They have 2 dollar clothing sales with a variety of options. Everything is fairly cheap on regular days as well. Movies are 2.99, short sleeve shirts 3.99, shoes 5.99 and so on. I have also found named brand clothing here. A small downside is that the parking lot is a little hard to find but once you figure it out your good to go. It is in the back and the easiest way to get to it is by the small streets. Everyone that works here is very helpful and kind. This is my favorite Goodwill in Long Beach so far!

Great spot to donate stuff to staff is extremely helpful and up beat. Drop off is around back of the facility

The Target overstock deal: They have a contract with Target to pick up damaged returns and clearance items being withdrawn from the shelves. They PAY Target pennies on the dollar, then sell it for more than the Target clearance price. If it’s something you need and you don’t have time to run to Target, then buy your items at Goodwill. But they aren’t a great deal, and Target doesn’t get props for selling it’s castoffs to a charity.

As per my review on the Atlantic Ave location; no bathrooms, no 50% tags, no quality merchandise, no military discount, unfriendly staff… Fail.

The worst service ever when I had to make a return. I spent nearly $ 100 and I only received a store credit. I was unaware of such which was probably my fault. However because I only get a store credit I will not shop there again.

Before the remodel this place was 5 stars. Staff was great prices were great but after the remodel it’s not even worth it for me 2 walk in. Prices are more then target on some items and staff is just blah. Hope 1 day this place goes back to the way it was.

This review is after the reopening. The parking is in back, which was full on a Wednesday afternoon, so street parking is your best bet.
I was on the hunt for junk jewelry but unfortunately they jar it up and charge by the lot. I can completely understand why a store would want to do this, but I don’t want to spend $ 10-​$ 20 bucks on a crap shoot.
The store overall was clean and organized, which really takes the fun out of the hunt.
Pros– clean
Cons– parking, not enough «junk»

There are good deals to be had here. I live down the street and pass by frequently so I check it out from time to time. I’ve found a $ 10 Nordstroms Suit Jacket that was in perfect condition and fit perfectly without altering. That is a major score! I also found some brand new Omalley’s Bar (seal beach) T-​Shirts in two different styles. I found a set of snow chains for my car for $ 10. I bought three ¼″ guitar cables for $ 2 each. On a recent visit they had an Airwalk snowboard deck for $ 20 and a TIVO HD DVR for $ 20.
They also take all the crap I donate for the most part. The only thing they didn’t take was an old couch that they couldnt’ fit in their storage or on the floor or they would have taken it.
Some of these negative comments on here make me wonder what they expect at a thrift store. Of course it is going to be dingy and stinky. That’s part of the experience!

I resisted shopping at this Goodwill for ages because of the area that it’s located in and the other people that hang out around here…
However, this place is closer than the Salvation Army and they generally take more stuff than SA (ie: toys). There has only been one time where they told me that they couldn’t take something (it was a «mattress» for a changing table). The guys that work in the donation «center» are nice, friendly, and helpful. They always give me a receipt and never act like it’s too much for them to do that… which is one of the reasons that I now love to donate things here.
I also go in to shop around if I have time after I donate. I usually don’t buy much, but have found cute kids’ clothes and a cute skirt for me more than once. The selection of kids’ toys is pretty limited but I have found some stuff in boxes before (a Disney scooter for my 3yo was marked down to $ 15 and was brand new in the box). They also get clothes and shoes donated from Target. It’s the stuff that doesn’t sell at Target, but still has the original price tag from the store — which is always a pretty cool deal!

Pretty decent selection and they take most donations.
However, they don’t take printers (since they contain mercury, as told by the lot attendant) but they do take PC Towers; odd fact is that BOTH contain Mercury!
ARE THEY FOR SERIOUS?!
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None the less, I donate items like those mentioned above here, the rest go to The AIDS Assistance Store on 4^th Street here in Long Beach (see that review).
I do know that Goodwill Industries have been around as long as I have, even dust for that matter and THAT, is a hell of a loooog time!
Also, they do donate & make contributions to many charities, non-​profits and other organizations attempting to provide services to individuals & families in these tough economic times and that, is the extra star for [ I’m a Fan ].
Yet, I have not been in this Goodwill Store in many years, as I remember that this location (long before I joined Unilocal), mostly everything was pretty mundane & more expensive than a Wall Mart, I see Hazel Q felt the same but it was Target’s clearance so, I’m not at all far off base on my perception.
The staff really have a tough job here and especially the guys out back having to deal with everyone’s drop off items, justifications as to why they should just take the stuff etc.; some of which, people dropping off what they consider treasures but, would be better off buried.
Alas, I know of the good you do [ Goodwill ], I’ll keep items coming for that reason too and, even though I do not patronize you as I often did, I hope you don’t fade away and end up as dust in the wind.
Is it real, is it fake, that Fickle Finger of Fate (see dust, I told you-​remember Rowen & Martin’s Laugh-​In?)
Or is it:

Maybe it was the sale going on, but this place was a horrible mess. Broken goods, clothes and hangers all over the floor and complete chaos.

Good will has good things but they over price their things sometimes more than what you would pay at Ross. Theirs no bargain if they put 25 on an electronic is 25 no exceptions is their attitude. Go in the morning cus if you go too late you will get grumpy ladies behind the cashier. Who give you an attitude sometimes. Oh and don’t let your kids leave your side because they will announce it over the intercom that «you need to watch your kids «and they make a big deal as if the kids were loose vicious dogs. So don’t let your kids roam around or else you’ll have grumpy ladies telling you «to watch your kids» besides all that is good to just get a quick glance to see if they have anything good.

They should really change the name of this place to «Hoodie Superstore» because there are literally racks and racks of them. I guess that’s to be expected since hoodies seem to be part of the Long Beach uniform.
As far as thrift stores go, this is just another one, except a little junkier. I think Goodwill is a great organization, but sometimes I seem to have an allegeric reaction when I shop. It usually happens around the clothes. Here the sneezing started near the shelves of housewares.
Got junk? Bring it here. Need compact fluorescent lightbulbs (cFl’s) on the cheap? They’ve got them too (courtesy of a program with Southern California Edison).
For everything else go find a yard sale. It’s cleaner.
#Yelp365 — ²⁸⁄₃₆₅

God bless you, Goodwill– you’re within walking distance of my apartment! I don’t have too many complaints with this location. I’ve found several decent books for cheap, even more brand new dresses (super cute silk dress from Urban Outfitters w/​tags still attached = WIN!!!) for cheap, and tons of quirky mugs. I love quirky mugs. Especially ones with penguins.
I haven’t had any annoyances regarding donations– but then again, I don’t stay for a receipt, so I avoid the rejection/​scorn.
The employees have always been cordial to me (except for the occasional creepy leer) and the store is usually quite clean. Obviously, I wish the prices were cheaper, but come on… that’s a given!
All in all, there are some really good deals here if you’re willing to dig for them. If not, that’s fine. More cute/​cheap clothes for me!

I am not impressed with this Goodwill. I’m not even sure why I keep going back to this location. Everything seems to be a little over priced. Hey, Goodwill! I don’t know if anyone told you this but YOU GET THIS STUFF FOR FREE! If you plan on taking stuff there, don’t wait for the guy to pick through it. He’ll start taking stuff out and start lecturing you about how they don’t take «your kind of stuff».
This location seems to have a lot of regulars so it’s pretty picked through. What this place is good for though is clothes, but as a big guy it’s rare that they have anything that will fit me, so I rarely bother.

I got some stupid «lolzors ur lyin» message from another Unilocaler, which reminded me that I’d forgotten to update this review with a purchase I’d made in January:
I needed a floor lamp for my office. I selected a lamp from Goodwill, brought it home, and then discovered that its cord had been halfway severed. After a short debate over whether starting an electrical fire would get me promoted, I took it back for a refund. I pointed out that the severed cord posed a serious safety hazard and the lamp should not be out on the floor. The salesperson took a (permanent) marker, wrote «AS IS» on the base of the lamp, and started working on my refund. But, I insisted, someone else might not figure out the problem, buy the lamp, and START A FIRE! The manager was called over to approve my refund. I reiterated my concerns about the lamp. She ignored it, instead very concerned about how my lamp had been rung up under the wrong code, and asked me to describe the person who’d rung up my purchase. Confused, I did so, but continued urging the manager to not return the lamp to the floor. My worries fell on deaf ears, and I left with refund in hand to drive to Target for a new lamp, and dread for the Goodwill lamp’s future owner/​s.
LOLs enough for you, person who messaged me?