Very knowledgeable staff. Laterra helped me figure out what size unit I needed and made sure I understood all rules.
Alyssa E.
Classificação do local: 5 Carson, CA
Walked in, office was nice and staff was friendly. Wanted to rent a space because I am moving soon and want to start purchasing furniture withouth having to clutter my house. Laterra helped me with my lease and honestly was so genuine and friendly. I was so happy that I was able to have someone that wasn’t just trying to sell me a space. Had I known it would have been this easy, I would have come in a long time ago. She took the time to walk around the facility to show me the space that I would be renting and it was nice and clean. I feel like my belongings will be safe and watched over here. I say that because the staff seem like they are very watchful, going through the facility at all times of the day. This made me feel very comfortable and I’d definitely recommend this place to friends. Thanks guys!
Calvin M.
Classificação do local: 1 Long Beach, CA
This is the worst storage unit experience I’ve had. I selected this location because of their military discount. They issued me two small units. Maybe I should have done more research on the theft that this facility has had in the past. One of my units was broken into and I was notified at 11:00 in the morning, expected to leave work and secure my belongings in another unit. Instead of giving me another unit closest to the one that burglarized that issued me one far out. I only had time to secure the only that was broken into. I then get a call a week later telling I most move all my property to the new unit or be charged an additional fee. My suggestion to any one wanting to use this facility, is do your research.
Sylvia H.
Classificação do local: 5 East Amherst, NY
LaTerra was amazing! They were extremely prompt, professional, and had excellent customer service. I would definitely recommend this location!
Fernando C.
Classificação do local: 1 Westlake, Los Angeles, CA
This place is the worst. They have an average of 2 or more units being broken into a week. One day they broke into over 20 units. The company refuses to put up cameras or hire security guards. I have heard homeless people sleep in some of the units and come out after they close and break into the units. The cost might be cheap but I’d rather not have my stuff stolen.
Reese D.
Classificação do local: 2 Long Beach, CA
They have a grate staff. It had dirt cheap pricing of you can’t afford much so I’m giving one star for each. They have a MAJOR problem with theft and it has electrical problems. Sometimes the electricity works and sometimes not. It is located in a low income area and so you find a lot of aggro individuals on the property. Dirty underwear are a normal find on the ground. The employees are constantly cleaning but the customers are so nasty they are fighting an uphill battle. The company won’t fix the major problems if it means a costly repair. They just put a bandage on it. There is no onsite manager and is in a bad part of town. If you are broke then this is the place. If you want quality then go to Exrea Space. You pay more there but you get what you pay for. Insurance is required so if you have homeowners insurance you should bring it or you will be forced to pay for Bader Insurance that is not worth anything when you need to place a claim due to theft.