Extra Space Storage

Great service! Leslee is wonderful. I will miss her! Chantel is great and will do a good job in her place!

Treats customers very rudely, my grandfather is a 78 year old man, been a customer for iver 5 years and has repeatedly increase the price of his tiny 5 by 10 unit. i just helped him move out of this storage unit here, his bill was due the 27 of august, he paid 3 weeks in advance at the beginning of the month, when he asked the The Cocasion female manager to prorate him for his unit she said no because they was no notification.
I then attempted to talk to her, and she was very rude, she told me I wasn’t her client, he was, saying i had no say in the matter, when I asked for the corporate number, she told me I need to leave her office! This place takes advantage of elderly people and i can assume all African Americans can expect the same amount of respect and kindness, so I suggest you look for somewhere else to put your stuff. I will definitely be calling corporate on this issue.

I had a great experience doing business at this location, Melody was so helpful and knowledgable about the packing products and prices. She really changed my opinion on this place for the better and went the extra mile to assist me. Very professional and fast service at this location. They have recently upgraded the facility so its safer and has cylinder locks were are a huge plus… Ask for Melody

I got a nice unit at $ 40 and I hate to write these people a two star review because they are actually quite nice to me. I do hear a lot of rumors of people getting their stuff stolen from here and do not buy the insurance because the insurance will not cover anything you do not have the receipt for.
I use the storage unit almost daily. I use it as a closet. I go get my surfboard or a bike. The place closes too early first it was 10 pm and that to me was pushing it.
Then 8:00pm then 7:50pm now 7:45pm sharp.
I mean video cameras… they cost that much? Who is on the hook for those anyway? The franchisee or the company?
Anyway. My stuff was never stolen but please please please
STAY OPEN LATER! PLEASE!

This place is a horrible place to store anything at all!!! My storage unit was broken into and all my things were stolen, they broke in thru the so called gated roof took off with thousands of dollars worth of shoes clothes hats watches… the list can go on and on. When I told the owner he said he’d call the police and told me to wait by my unit, an hour passed without anyone showing so when I was on my way back ti the office, the asshole owner had closed the office and was already in his car about to leave!!! I’m still fighting with him and his insurance company because of the constant run around… ID NEVER RECOMMEND THIS PLACE TO ANYONE AT ALL!!!