Pipe Cam, Inc.

My wife and I are in the process of buying our next house and our realtor recommended us getting our sewer lines checked and using Pipe cam to do the inspection. Jim was the inspector that came out for them and he was awesome. He arrived a lot earlier than expected, which I really appreciate since we had earlier inspections in the day and I didn’t want to be there any later than I wanted. Anyways, in the beginning he gave me a little back story about the business, himself and some insight about what he would be checking and doing during his inspection. He was very thorough during his inspections with voice recordings and video recordings. I was able to listen and watch as he was doing the inspection. I am glad that my realtor booked these guys. Would recommend them to any of my family members or friends. Great experience and knowledge from Jim and the people of Pipe Cam.

So, I’m selling the house and buying another.
Had a sewer preinspection from a company the realtor recommend. They want $ 6k to replace the line. Got a 2^nd opinion, they want $ 7k.
Called pipecam, got Jim here. He said the line is perfectly serviceable, did a root cut and treatment and guarantees it for a year. Just saved thousands and SHOULD HAVE JUST CALLED PIPECAM THE FIRST TIME. Hear me now, believe me later.

I had Pipe Cam come out to my house to video the sewer line. Jim did a satisfactory job. More plumbing work (large projects) are required so showed him the work to be performed and requested bids for 2 projects. I was told bids would be forthcoming.
Nothing was received via email or phone. I subsequently sent several emails to Pamela, Cecily and Jim and also left voice messages. All attempts were ignored. Seriously? This a strange way to run a business, treat repeat customers or anyone!
3 months ago, Cecily replied, ”Thank you for forwarding this and giving us all of the information. We will review it ASAP and call you. Have a great day!!!” Blow smoke up someone else’s you know what. I lost confidence in Pipe Cam and would AVOID!

I loved working with Jim and Pamela at PipeCam. Jim was prompt, curious, efficient and thorough. Communication with Pamela in the office was always pleasant, prompt, and easy. Repairmen were on time, thoughtful and efficient as well. Thank you!

I’ve lived here in Livermore for 15 years, in a old house which had the old sewer pipes, that were old, cracked and would backup all the time. I have had plumbers that would unclogged the pipe and then give me a guess on the price to put a new line in. The prices where all over the place, and no guarantees. So I went on Unilocal and found this Pipe Can Inc. with high ratings and gave them a call, got friendly service and a quote to unclog the pipe, and send a camera thru to see where the problem lied, and then would get a copy of the film, and one price for the unclogged and that price would be taken off the price of the replacement of the sewer line, which would include permits and trap on my sewer outlet. Now this was the cheapest price of all the recent plumbers. So after a year I finally had enough of back up in my house, and saved enough money to get it fixed, and call them, and they said no problem, price was still the same, and they would deduct my initial amount from the unclogged I had done a year ago, it was fast, they were very professional, did it in one day, fixed the spots they had to dig out for the pipe to go in, I am so happy no more clogs and can use my washer machine, and dishwasher at the same time… yeahhhhh Jim and Pam were great efficient fast and neat. would recommend to anyone who needs replacement of a sewage line…

Need a sewer inspection? Remember YOU are responsible for your sewer from the house to the main line. If you haven’t checked them in years, I highly recommend you do before you have an issue! I also highly recommend PipeCam! Very knowledgeable and they use a camera to inspect all the way to the main sewer. I am a Realtor in the area and I would only choose PipeCam! They are very friendly, too!

Jim is great. Knowledgeable, super friendly and nice. We just bought a house in Lafayette, which is all original. We were struggling with dealing with a variety of folks recommending various levels (all expensive!) work that needed to be done to the house. Jim was totally on the up and up — recommended just what we needed and informed us of what the future could entail. Very nice man, my dog loved him, super detailed, great maintenance recommendations — very impressed. In the sea of vendors we have been dealing with — he really stood out as the best. Highly recommend.

I need to have sewer lines checked often for buyers/​seller being that I am a Realtor. In the past BEFORE I used Pipe Cam, it always seemed that when I had a sewer line inspected they were ALWAYS in need of repairs. I was referred Pipe Cam by a fellow Realtor and have been so happy ever since. They ALWAYS give me the «straight scoop» and are always willing to walk my clients through the condition of the sewer line. I have had may clients really happy with how detailed Jim’s inspections are and how honest he is too. Pam his wife is great too, she is always willing to take the time to explain what options a client might have when deal with sewer line repair. Both Jim and Pam are great professionals to work with and make my clients happy. Which in turn makes me happy. In fact, Pam went out of her way last week to find a plumber for a repair they don’t do late in the day on a Friday. I look forward to using their services because I know I will be well cared for and always be given truth. They care more about their customers then their bottom line. This is how I run my real estate business and want to work with people like that too. Give them a try, you won’t be sorry.

I found Pipe Cam through Unilocal,and I’m so glad that I called them.
First of all I did not actually use Pipe Cam to do the sewer lateral replacement. when I called she knows I’m not using them (actually she suggested that I go to someone else) but she still pulled up my house on the Internet and patiently provided me a lot of useful information. I would highly recommend you to give them a call first if your house in nearby!

Thank you so much to Pamela with Pipe Cam! Without her my client would have been out $ 6000! Thanks to the horrible service at Pipespy… They told my client that the sewer line would not pass and that we would need to replace it in order to comply with the city of Hercules. After going over just a few things, year of the home and remarks from the Pipespy technician, Pamela was able to assess that there was a very good chance he was wrong and that we should have a second opinion. She nicely suggested that we easily upload it to You Tube and send her the link to take a quick look and sure enough, her opinion was different of the Pipespy guy. With her advice we sent the application and DVD to the City of Hercules and within a few short hours we passed with flying colors and have already been issued our certificate, all in one day… thanks to Pamela! If you are going to call anyone for a sewer lateral inspection it should be Pipe Cam for sure! Thanks again, your service and bubbly personality outshines the rest!

Fantastic company — really just THE BEST. Why do I say this? Welllllll…
Over the course of trying to sell our house, the buyer’s agent called in a friend who was a «plumber». This «plumber» rolled up in his minivan with antequated equipment, ran a crappy (literally — ha!) camera down our sewer line, and announced that it was in complete disrepair and we needed to pay $ 10K to fix it.
What? NO. I had JUST had a plumber come out who told me annual maintenance would be required (annual snaking) but the pipe itself was in fine condition. My agent called Jim and Pipe Cam Inc, and they came out to do an additional sewer line survey.
And guess what? Pipe Cam Inc ran the camera, identified some fine roots growing into the pipe joints (normal), searched for cracks and collapses (none), cleaned the pipe, and re-​ran the camera so everyone could see the pipe again. IT WAS FINE. No repairs needed, just annual snaking.
I hate to sound cheesy, but Pipe Came Inc really saved the day — and the real estate transaction. I’ll be calling them if our new house has sewer line issues!

Pam is such a pleasure to work with. Extremely professional service!!! Will use them and recommend to anyone anytime!

I recently rented out my home in Livermore and of course a few weeks after the tennants move in, my toilets begin to overflow and sewage was coming up in the kitchen. Eww. I’ve had tree root problems in my sewage line before (Gotta love those 60s terra cotta sewage lines) and called roto rooter. They went on the roof and cleared the line (since i didn’t have a cleanout) and i thought my woes were over. About a week later, the toilet overflow and smell were back :(While trying to get roto rooter to come out on warranty, I called Pipe Cam on a whim to get information about installing a cleanout or replacing the line after reading all the great reviews on Unilocal.Pamela was amazing! She told me everything there was to know about maintaining my sewage line and knew my neighborhood as «root city». After roto rooter came out on warranty to fix the problem, without giving me ANY information about how to fix this problem for good, I immediately had Pipe Cam come out and video the line and ultimately install the clean out. Their professionalism and flexibility was incredible. Within 3 days they had the required permits and the job done, and in the meantime worked out the details with my tennats since i live in LA and had to do all of this remotely. After the job was done, I was emailed the video, permit, receipts and original estimate with ease. For sewage problems or issues, I 150% recommend Pipe Cam!

We are in the process of buying a home and had Pipe Cam come out to send a camera down the depths of the gross sewer line. We love Jim! Not only did he take the time to inspect every inch of sewer line, he also walked our house and pointed out other things we had to consider. Great guy, awesome personality, perfect instructor, and the man to have on your «team.» Can’t wait to close on the house and ask this guy over for a beer… just as long as he doesn’t flush the toilet.
By the way, if you are in the process of buying a home call Jim and have the sewer inspected. What an instructional, fabulous afternoon. Honest.

Think back, when was the last time you felt good about handing your money over to a contractor? Well that’s exactly how I felt after giving Pipe Cam my business. I’m in the process of buying my first house. The home inspection identified that there was a problem with the drains from the kitchen and the laundry area. My realtor suggested having Pipe Cam look at the sewers to insure that I wasn’t in for a nasty surprise.
At first it looked as if we were going to have to go with a different company, because Pipe Cam was getting their camera repair. The other company, which shall remain nameless, couldn’t even get the end cap off the sewer pipe. Luckily, Pipe Cam got their camera repaired and was willing to come by on a Friday at 5:30 pm.
During the inspection, Jim was extremely informative, instructive, and humorous. He made sure I knew what I was seeing, the likely cause of any intrusions or blockages, and the likelihood of these becoming bigger problems.
Both before and after the inspection, Jim went out of his way to make sure I knew more about the plumbing in my soon to be house. He also gave me a bunch of recommendations on repairs and upgrades that I should consider for the future. Finally, when we identified that the blockage was pretty minor. Jim walked me through how to snake out the blockage myself for less than $ 50, and suggested only calling him back for a complete cleaning if that didn’t work.
I highly recommend Pipe Cam for any sewer inspections or issues that you have.

Jim and his crew were absolutely professional and excellent. Highly recommended and trustable. We had Rescue Rooter in for a problem — they fabricated a major problem with the sewer line and quoted $ 6K to resolve it. I called PipeCam and they did an inspection — flushed water through the line and thats it! Saved me thousands. Great to find service like PipeCam! Keep it up!

So, I found Pipecam through Unilocal.His ratings were off the chart. It helped even further that he is also a general contractor and that he is ex-​navy!
Jim has a great sense of humor and is a great people person. He came in and evaluated our situation. We have a terrible smell coming from one of our bathrooms. From our discussions and review with him, so far as we can tell, it is NOT a plumbing issue. He walked us through several different possible scenarios through a systematic process of elimination (bad pun!). He spent a good 40 minutes with us helping us try to narrow down other possible culprits. Bottom line is, we think there some attic critter might have died in one of the heating/​air conditioning vents. Tomorrow, Roger will head to the attic to evaluate the situation and we have our local pest control company coming out on Monday.
He left with a smile on his face without handing us a bill. We will definately call Pipe Cam again if plumbing services are needed.

If I could give 1,000 stars, I would. Jim performed a sewer inspection and cleanout for a house we’re buying. Not only is he professional and a true expert, he is also hilarious! You will only get honesty from this plumber and he doesn’t do work that’s not needed. I would recommend Pipecam to anyone. My family won’t be using anyone else from now on. FYI: Make sure you check out their clever slogans on the back of Jim’s t-​shirts! :)

Jim and his crew do a great job and communicate the process in great detail to clients. Pamela runs a tight ship, making sure appointments are on time and the findings get send to Realtors and clients. I highly recommend this company for all real estate transactions.