All Rents Plus

We live in Livermore and have ordered from ALL RENTS twice. This past Saturday was my baby shower. I paid to have 60 chairs, 2 tables, and 3 sets of Linens delivered to my mother’s house. I paid $ 85.00 for delivery. When the truck arrived the owner of this company did not unload or carry the 60 chairs or 2 tables to the backyard. Instead he had my mother, sister N Law, & Niece carry all of the chairs and the tables themselves to the backyard. I am appalled. I will never rent from them again. I called to complain and althought the woman who took my call was understanding I was told that the owner would simply not care. He’s old, He didnt feel good on Saturday. The total Bill was $ 269.50, which I paid upfront, and included the $ 85.00 delivery charge. I am really angry that my mom had to carry these chairs into the back yard. What kind of customer service is this? It’s terrible service.