MyEyeDr.

The sales people at my previous eye care center I went to for years had a «take it or leave it» attitude concerning their eye glass frame selection. I prefer plain metal rimmed oval eye glasses and hate «modern» square plastic rims.
When I came in to this office, I had pictures and url locations of eye glass frames I preferred. Mary was most helpful in finding what I wanted.
I went for my annual eye exam here and was very pleased with the professionalism and care I received.

Dr. Victor Guevara is MY Eye Docto!

This is the worst place to go. I really liked the doctor who helped me, but the customer service portion S U C K E D. I had a follow up, and literally wait for 45+ minutes. And I finally said I was done waiting when two other patients who JUST WALKED OUT of the exam rooms were helped before me.
Prior to that, I heard one of the customer service ladies, who was on her way out, tell another I was waiting. The girl she told, just looked at me and went about her business and did some busy work. THEN she went ahead and helped a patient who just walked out of the exam room. Way to go.
Definitely going to an «out-​of-​network» office from now on. RIDICULOUS.

I wanted to use my insurance, Davis Vision, and myeyedr was the only place in town that participates with my plan. If I had known how terrible the purchase would have been, I would have just paid the out of pocket price somewhere else!
I ordered prescription sunglasses, nothing out of the ordinary. I was told it would be up to 2 weeks until they were completed. It was 7 weeks until I finally received the product. This delay would have been acceptable to me if there was any good reason, or better yet, any customer service letting me know that there was a delay and when I might expect their arrival. Rather, I had to call multiple times to check and the employees would always say, «What’s the best number to contact you at?» and would never return my call.
Don’t waste your time here. Shop for a good deal in another office!!!

My daughter had an appointment on a Saturday at 9:45 am, arrived early to complete paperwork and wasn’t finished until 11am. The exam was less than 30 minutes and the other time was wait time. The only reason she waited was because she lost her only pair of eyeglasses. She for warned me since my appointment was today at 5:30pm. I arrived at 5:05pm to complete paperwork. Three individuals who wasn’t in the waiting area or building were called before me. At 5:45 I asked for my paperwork and to cancel my appointment. There are too many eye doctors out there to have to wait so long when you have an appointment. If you have an hour or more to wait then I highly recommend the Lexington Park location. I also recommend they stop over booking clients.

I went to this location as I had seen the optometrist working here at Walmart, where she used to work. She was as professional and friendly as before. However, I could not say the same about the opticians. The lady who helped me was friendly and had good siuggestions about the frame. However, she tried to upsell me the lens and options beyond what is covered by my insurance. I asked her to explain the difference between what is covered and what she is recommending. The answers were vague — such as the covered lenses are 50 yr old technology. She also suggested an eyeglass insurance which I did not need. Now if you know what you need and knowledgeable about your insurance coverage — this place is okay. However, if you want friendly service with a business that appreciates you and helps you to get the most out of your insurance coverage without upselling you, Go to their competition.

Needing an eye exam, I chose this location because my coworker had good words about it and the location is convenient for me… And I can use my companies insurance.
The staff was professional and friendly my entire visit. They answered all questions that I had thru the process. I had a few questions because I hadn’t had a eye exam in 10 years and not familiar with the events that take place.
I thought it made the exam less stressful knowing what to expect during the exam, as each step was explained, why, and what to expect, ie bright light, air, out of focus, etc.
I will return to myeyedr in the future.

This doctor was one that was covered underneath my new insurance plan, so I figured I would give it a shot. After reading a couple other questionable reviews I tried them anyway.
I walked in and was greeted quickly by friendly staff member. My eyes were examined and a contact lens recommended. The doctor that helped me was very nice and seemed knowledgeable. she asked me to put in a pair of contacts. I did. She then asked me to sit back down so she could look and make sure they were in right.
Fast forward to the bill. I had a $ 120 contact lens allowance and a $ 10 co-​pay for an eye exam. I was expecting to pay my $ 10 and leave with a new prescription and contact lenses. The rude associate that was helping me told me that my total was $ 190 out of my pocket. Little did I know, the doctor asking me to sit back down in the chair cost me $ 60 for a «contact lens fitting fee». they slip this in without telling me or giving me an option to opt out. This was not the only upper charge they try to slip in. They automatically assumed I wanted a years supply of contacts. I only change my contacts out every couple months so six months is fine. The years supply is $ 120 over my insurance allowance. Simple common sense would say to ask the customer which supply they would like.
As soon as my lenses arrive at the store, I will be asking for a copy of my prescription/​paperwork and taking it to a different establishment next time.
I highly suggest anyone considering this place reconsider.