Chili’s Grill & Bar

This is one of worst locations I’ve been to! I’m a special education teacher and we went there as a class for community skill building. We called ahead of time, got there at 11:15, and were pretty much the only people in the whole place. It took them almost 20 mins to come get our orders, and then the food came out so sporadically that some students were done with their meal while the others had not even received it yet. We were given one waitress for a group of 17 of us. A majority of the orders were not correct but because of time constraints we could not send them back. By this time, people around us had come, ordered, paid and left. Finally around 12:00, we said we wanted our check. Our waitress had to bring out checks 3 different times because she kept messing them up. We didn’t get out of there until close to 1. The most frustrating thing was they were not accommodating with our children at all. They were rude and our kids noticed it. We will not be going back there for a skills trip! Very disappointing!

The worse food I’ve ever had. I haven’t been to Chilis in years because it was nasty so I thought we could give it another try because it was next to the theatre. I’m so mad I did because it was horrible. I got prime rib tacos which looked nothing like the picture and were overloaded by a nasty sauce. I took one bite of a chunk of fat which was supposed to be prime rib and that was it for me. The other two meals were mediocre nothing even worth paying $ 50 for. I should of sent our food back because I’m still hungry and just wasted my money.

These guys were really fast at getting our food out and we had a party of 25. Great food and service

Always good! always always! Our family’s favorite place to eat… we eat there at least 3 times a month. Thanks Chili’s

My fiancé and I eat here probably once a week. We both love the food and the service is great. Only issue we’ve ever had is sometimes they’re a little slow to seat you. Usually we sit in the lounge so it’s not a big deal to us. We will continue to frequent this location!

Enjoyed my classic bacon burger! I didn’t have to wait long for my meal and my waitress was attentive. I was able to pay for my meal using the mobile station provided at the table. I would recommend this location to anyone looking for great customer service and cheap but flavorful food.

Duwayne is the best server. He also is professional and on point every time. Everyone is super nice and the place is always clean. The manager however seems racist. He only asks white people how they are doing and walks right past the black people.

Jesse, only Jesse we get as our waitress! She is awesomeness! Food good, clean. I’m very picky with my Chilli’s because I used to work at one a very long time ago, so I expect certain ways of staff, food presentation, etc. the hostesses are usually kinda lame, but whatever. We go there for Jesse and because my youngest son loves to go to the «pepper house»! lol

Had a quick lunch here today and was very pleased! I shared the pick 3 appetizer we had the sliders, chicken tenders and southwest egg rolls all very yummy! The service was great and fast. Will return

Never disappointed. Food is always good. Don’t really have an issue with this place. Very clean and waitresses are always nice.

Been going to this Chili’s since it opened in mid 90’s and it’s still a good place to go for a quick, good dinner. Saturday night has a little more crying children but overall ok. Got seated in a half booth. The other side of booth had one chair and felt a little odd.
Very good waitress. We got the 2 for $ 20 meal. Queso, chips and salsa for starters. Waitress only charged us 50¢ more for queso because not on 2 for $ 20 menu so that was great! Queso & chips always delish. Had ½ rack if ribs with broccoli. Ribs were very good and just enough. Broccoli is usually good but not this visit. Not steamed good. Tasted raw and hard. Did not like at all today.
Other person had 6 oz sirloin with potatoes and broccoli. They were pleased with their meal.
Draft beer and glass of wine was perfect with the meal. :-)

We’ve been in town a week and have visited several local restaurants. We found that, by far, the best service, value for your money, food, and drinks were here. We’ll be in town a few more days and look forward to trying more of the menu, tonight, the rib eye and the lighter side sirloin won a 5 star rating as did Angela, our awesome server!

My review is for food I ordered togo.
I ordered my pickup for 11am for a lunch run. I was there at 11:05 and it still was not ready. Order took about another 10 minutes. By the time my order was ready and ready to check out my lunch was half over.
Then the lady at the pick up counter tells me my bill amount is wrong. I showed her my online receipt saying the total for my order and items matched. She insisted I needed to wait for the manager. I had no time for this. It was my lunch.
I will not be patronizing this location. I suggest going to other places other than this location.
The manager did call me later on to tell me she would honor whatever the price was. This should of be relayed to the togo counter. Items togo are mostly for lunch with people on a schedule. Management may follow up well, but they definitely don’t train their employees well.

Chilis never disappoints. Love the chips and salsa. Friendly customer service and clean establishment.

The food is good for a topical chain restaurant. The staff is always friendly, I have never had a had experience here.

Always a favorite Sunday evening dinner spot. We have good service most the times when we stop by. I like the self checkout tablets. Very cool and convenient.

Amazing time! Food was great, waitress was great… Really had a great time at this location

I have been going here for years and never had a problem. The servers are nice and talk you. Food is good and the molten cake is a must.

Our first visit during lunch in a long time due to service issues. Its nice to have consistency in a restaurant and the service was still horrible.
The good:
Food was very good. Loaded baked potato soup had a good amonut of toppings, but potatoes were hard and chunky; not baked in any way. But overall was good. Ceaser salad had no anchovies but otherwise was ok. Turkey BLT was tasty.
The bad:
8 tables with 3 waitresses and 2 mgrs and service was STILL horrid.
We ordered 2 soups, 1 sandwich and 1 salad. 30 minutes later we had to beg someone to go into kitchen to see if our food was ready. No one stopped by to tell us why things were taking so long or check on us. When they brought our order one of the soups was wrong. Sent it back and after 20 minutes we asked for check. They told us they had run out of soup. No one asked if we wanted a different kind or said anything to us.
No apology for the way things were. We told mgr we weren’t paying for food we didn’t get so he took off the soup. He dropped the check off and disappeared. Had to wait another 10 mins to flag someone down to pay the bill.

Overall, we enjoy eating here. It has en excellent kids menu, and my husband and I enjoy the 2 for $ 20 menu. That being said, I have realized that it is not worth it to order a steak there. When it is done correctly, their steaks are excellent, but about 75% of the time, it is wrong. And isn’t even consistently under or over cooked so you could just adjust how you order your steak. I always order medium well, but sometimes it comes back raw in the middle, and sometimes it comes back dry and shrunken like a hockey puck. They always fix it, but then you are waiting for your food while everyone else in your group is eating. And as previously stated in other reviews, the management has NO concept of how to properly make right for mistakes of this nature. The most I’ve ever gotten is an apology.