The UPS Store

Las Vegas, Estados Unidos

3.3

Fechado agora

18 avaliações

Aceita Cartões de Crédito

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Telefone
+1 702-341-7722
Site:
lasvegas-nv-3487.theupsstorelocal.com
Endereço:
1930 Village Center Cir Ste 3, Las Vegas, NV, 89134
Summerlin
Categorias:
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Informações sobre o negócio

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Hoje

Hoje 9:00 – 17:00
Fechado agora
Horário local (Las Vegas) 17:42 sábado, 21 de junho de 2025

Horário de funcionamento

segunda-feira 8:00 – 18:00
terça-feira 8:00 – 18:00
quarta-feira 8:00 – 18:00
quinta-feira 8:00 – 18:00
sexta-feira 8:00 – 18:00
sábado 9:00 – 17:00
domingo –

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18 avaliações para The UPS Store

Não exige registro
Classificação do local: 1
Las Vegas, NV
Customer service is not a word this place knows. I went in to ship two packages, I needed a box for one. Of course I would buy the box (although twice as much as the USPS), and I asked if they could tape the bottom. «Well, we don’t usually do that, we charge to tape and package». Are you kidding? I needed a 16″ piece of tape! This is a joke! I owned a small business for years, and I would jump through hoops to make customers happy so that they would return. Well, needless to say, I gave this store their box back and took my stuff to USPS who GAVE me a box and offered to tape it up for me! I am all about supporting the small business, especially those in my neighborhood, but I will not support this one. Get a grip people, learn that a 16″ piece of tape is worth the over priced retail for a box and shipping and the number of times I would have returned.
Classificação do local: 5
Morgan Park, Chicago, IL
I’ve been coming to this location seven years. Not once have I had anything but top notch, a number one, service. Friendly, quick, efficient. When I was sick I had difficulty writing and foggy thinking; they were super patient and helpful. When my da died they packed the fragile things I was sending home with care. Nothing broke. I’m in here now every week. Sometimes when I come I feel like I’m in Mayberry or a small town post office. Having a mail box solved solutions for my small business that the post office just couldn’t do. I don’t worry about packages sitting outside my door at Christmas time! Definitely worth the small fee.
Classificação do local: 5
Las Vegas, NV
I go in multiple times per month and have always received very pleasant customer service.
Classificação do local: 5
San Diego, CA
I’m glad I didn’t base our decision to use this store based on the negative reviews. I’m so shocked by what I’ve read. Our experience has been the exact opposite.
All the staff we’ve encountered are super friendly and very helpful. We are welcomed right when we walk through the door by a friendly voice.
This store and their staff is awesome! We are in here daily and we’ve yet to see any reason to think otherwise.
Classificação do local: 1
Las Vegas, NV
Customer service is not so great, you’d think people would be more enthusiastic for the simple fact that they have jobs. I probably won’t ever come back.
Classificação do local: 1
Las Vegas, NV
This is the most disgusting display of customer service I have ever witnessed. The staff here is so rude and incompetent. I literally felt attacked by the employees of this store. You ask a simple question and they bark at you. I use the UPS store on Charleston and Buffalo all the time and they are so nice and accommodating. I will never come back here.
Classificação do local: 5
Las Vegas, NV
Wonderful staff. They are always more than happy to help with shipping and all my questions.
Classificação do local: 1
North Las Vegas, NV
I was fooled the first time… I returned to this store due to my first experience… after three times being treated like shit by the notary, I will not be back… she must hate her life, herself or anyone that walks into this place… what a bitch…
Classificação do local: 5
Las Vegas, NV
Was in there today and noticed a few things worth sharing with other Unilocalers about this UPS Store next to Vons in the Trails Village by Summerlin Pkwy and Town Center Drive…
The store is always meticulously clean and very friendly staff is an understatement as it is common for someone to yell out «hello» as soon as you wak through the front door,
The hours are very convenient and open 6 days a week.
Some of the services/​amenities offered include copy machine, printing, packing and shipping products, the variety of postal options. 24 hour access to mailbox rental, notary (bring your own witness) and other small business solutions.
It’s always a pleasure to conduct business with such friendly, professional and personable employees; specifically Kathy and Rubin!
Classificação do local: 1
Las Vegas, NV
One word RUDE!!! Been to this store twice, I say twice because I wanted to give them another chance at my business but there will not be a third! Talk about lack of customer service! I went in about 5:50 & I see that rude employee again & this time she rolls her eye, sighs & says rudely «What do you need?»!!! Ummm how about a hello, how are you doing? How may I assist you? That will be the last time I go there! This place doesn’t even deserve a star but as you know it is recommended to post your review!
Classificação do local: 1
Las Vegas, NV
Went to this story to Notary my document around 4:40 pm. The lady in the store with a PROUD ATTITUDE informed me she will not notarize my document. She informed she is the general manager of the store and makes her rules. She does not notarize document past 4:30 pm. Called the next UPS store down the street at Rampart/​Lake Mead at 4:55 pm and the guy informed me as long as you make it before the store closes (5 pm), I’ll be more than happy to notarize your document for you. What a joke. I’m glad I did not hire her to work for me. Money is Money, for all that’s worth, I’ll take my business elsewhere. I understand you wanted to go home… Will not ever come back to this store and be see your sour face again.
Classificação do local: 5
Thousand Oaks, CA
By far the friendliest USPS post office in town, as far as post offices go. If you come around noon expect longer wait times as reps go on break. Their shelves are always fully stacked for all your packaging needs, passport services, large selection of greeting cards and P. O boxes are avaliable at this location.
Classificação do local: 4
Summerlin, Las Vegas, NV
Always helpful, friendly staff. Great if you need mailbox but don’t want to hassle with the busy post office and easy to ship/​mail/​fax, etc!
Classificação do local: 3
Las Vegas, NV
The staff is friendly. But PLEASE NOTE: the UPS stores cannot accept any liquids or restricted shipping items. All of these can only be shipped from the main center.
Classificação do local: 5
Las Vegas, NV
Always Nice and Courteous! Love Shipping my stuff here, much less of a wait than that poor always swamped post office!
Classificação do local: 5
Las Vegas, NV
I’ve been to this store many times and never had a problem! Even when they’re busy I know it’s worth the wait to get my issues fixed and have the piece of mind that I don’t have to worry about a package or overnight letter arriving on time. They may be out On my way! Way a bit, but at least I don’t have to worry about getting top notch service!
Very friendly service too…”
Classificação do local: 3
Las Vegas, NV
I can say that both employees I’ve seen regularly (particularly the guy) have always been cordial, although the other one isn’t nearly as friendly, at least initially. I say «initially» because after warming up (a brief conversation, for example) things seem to be ok. I haven’t experienced out-​and-​out rudeness, but I do understand where the criticism comes from.
Classificação do local: 3
Las Vegas, NV
The Post Office near here is always extremely busy so when you’re in a hurry this store is a good option.
I use the store quite frequently and the staff are friendly to me. However I do see a lot of impatience shown to other clients. They get upset if your phone rings at the counter. HELLO, this is Summerlin, many folk have phones PERMANENTLY attached to their ears. A guy today was dismissed very quickly when he asked if he could leave his USPS parcel there for pick up. «They only drop off here, they won’t pick up» was the explanation. Every USPS carrier I’ve met will take your parcel, mail if asked, but hey what do I know?
UPS seems to be a little more expensive for similar services to FedEx and certainly a lot more than USPS but you pay for convenience. If you have time and gas there are better options.