Jiffy Lube

These guys were great! I went on my lunch break to get a full synthetic oil change for my Audi A4 and they had me finished up in about 30 min. No surprises, and the price was what I expected. Jimmy was super friendly and helpful. You really can’t ask for more than that! I’ll definitely be back!

Repeat customer, I drive past multiple jiffy lube locations just to ensure I get the awesome customer service this location always offers. Customer service is awesome and the location is always clean and welcoming.

Cameron did an amazing job! Very kind and professional. The service was speedy for the replacement of my battery and windshield wipers and everything was well priced as well. ¹⁰⁄₁₀ would definitely come back to see Cameron again!

Patrick & Gilbert are awesome !!!. They are very friendly. I have a 5 year warranty on my Battery went back to JiffyLube at W Charleston FortApache where I bought it. Nobody wants to help me because of their computer not working so I went to this station. There computer also not working. But Patrick tried to help me and did the job done. He come to find out that the battery that was sold to me was a bad one not even there’s So he made some calls… He even call his District Manager to fix the problem. When he comeback to see me he had a battery for my car. So thank you Patrick & Gilbert for being helpful. Tomorrow I’ll comeback to get my oil change. Hopefully the computer will up by then

they advertise that they accept competitor pricing. i took a coupon there for big o tires, which is right across the parking lot. they said no, they don’t price match that low. THIS IS FSLSE advertising. go get your oil changed at big o tires. they are cheaper, better service, and includes your tire rotation.

These guys are awesome… They are so fast, friendly, and informative.
I always get an oil change here.
Every experience has been great!!!
Thank you Jiffy lube on Charleston.

I feel the staff is untrained and the manager is dollar first and quality a distant second. First time I arrived for service with my company van I requested to use the best oil possible. Being they had to use individual quarts instead of the bulk, the tech needed to poor them individually. He didn’t even use a funnel. This caused oil to spill all over the motor. Not knowing I saw him do it, he closed the lid and told me all was good. When confronted, he tried to make excuses then grabbed a rag and smeared it around. I CLEANED IT MYSELF!
Next visit was for a free top off. I told the manager many times and was very clear it was a premium oil to be topped off. After this request, he still used the bulk oil. Was it to save a buck, or lazy? I can’t do business with this kind of service.

Was a horrible first experience. Relocated from California to Las Vegas and decided to find an oil change location. Decided to select jiffy lube on Charleston. Was a minimal line which was nice. Was there about 30 minutes when Cameron comes in and tells me they don’t have a oil filter for my 2014 VW Passat. I asked «how does an oil change business not have a filter for my car?». He replies well maybe we recently used the last one. Way to plan ahead or maybe there was an influx of VW passats today. So he tells me they will call o’reilly autoparts to bring one to there office and it would be 25 more minutes. Well 10 minutes later he says that o’reilly isn’t answering and that it would be 45 minutes to bring a filter from a different location? Uh no thanks. Almost an hour was already wasted and I was spending 104 $ for the oil change and offered no discount for my inconvenience. Should have read the reviews prior. Corporate needs to step up the quality at this location! I went to a competitor down the streets who had plenty of my filters in stock. Never again!

I sat there for 1 hour while the manager played on the computer and didn’t help out the staff while people like myself and others sat around. Horrible place

James is so nice!!! She gave my sister a 25% discount! Theyre all approchable! A+++++ Jiffylube!

I went to this Jiffy Lube on Summerlin because I read a lot of good reviews online. Well, I can confirm all those good comments. Jamal and his team took good care of my car taking the necessary time to explain what was going on in it and to replace everything in the best conditions. It was not done as fast as I expected but it was done with care and excellence. The price was great too. I definitely recommend this place to everyone!!!

Been here 25 minutes and still waiting. Probably will not be back unles I have half a day to waste.

Looking for auto help near Peccole Ranch? Nothing like waking up to a dead battery and I have children. This means I am seeking fast, reliable service. It’s lunchtime and Fort Apache and W. Charleston Jiffy Lube was slammed and recommended coming here. Thank you! Huffy Lube #2938 is outstanding for service and professionalism. Quick. Efficient. Friendly. I needed immediate attention for a battery and the service has been impeccable.

be honest!!!
everyone has their personal view of jiffy lube … admit it …
i have been in this area for many years and for the first time i feel great about my cars because of CHRIS their manager …
… he has made this location truly 5 star !!!
For any car concern, i would want to know his thoughts … he is passionate about what he does and he won’t let you leave his jiffy lube, until he knows your car is perfect … what a safe feeling …
i’ve tried so many retail «car» service places …
rest assured
you’ll be as happy as i am if you visit this jiffy lube …

GREAT Costumer service !! Staff is really fast really friendly they explained what I my car needed and give multiple options to choose from, people there is the best and prices are very reasonable
I will definitely go back everytime my car needs it

They are always great here! They are friendly and honest and explain what needs to be done and never try to charge me for unnecessary work!

I received extremely poor customer service from an employee named Dereich (or Derrick) at this location. I had headlights replaced previously and asked to have them fixed because one was loose and this employee told me he couldn’t «reach» in there with his hand and made no efforts to help me with my request. I get my oil changed at Jiffy Lube all the time and have had excellent customer service at other locations, but this time I was extremely disappointed.

Seriously avoid this location unless you have all the time in the world.
I work across the street and was just going to drop my excursion off to get an oil change and walk back to the office, however after waiting 15 minutes no one had taken my info or anything, 3 folks waiting inside all said they had been there over an hour. Save yourself and go up the street a half mile and use Herbst, even if they are super busy you get in and out within a half hour.

I came in to have my oil changed and my brake pads changed.
I came in the day before after work to see if they can change my brake pads. I wish I got the guy’s name who checked my brakes (really nice). But anyhow, he checked front and back. He said that the back needs to be changed but the front still has enough. They showed me a detailed quote. They called in the parts and didn’t deliver them until later. They close at 7pm. Totally understandable. I got my oil changed and discussed with Isaac that we will come back tomorrow morning to have the brake pads changed.
Next morning got the pads changed. No issues. Good price. Isaac and his staff are very helpful. They have great customer service, informational, and not pushy. It’s hard to find friendly, honest and great service. I would recommend them to my family and friends.
Thank you Jiffy Lube.

Its an oil change, not rocket biology. Guys are fast and pleasant. No real issue with service.
My visit did remind me why I have avoided Jiffy Lube, the upsell to the $ 80 oil change! By comparison, it runs about $ 50 at dealership, which is about what my out-​the-​door cost was here after opting down from the upsell.
Although the staff and wait area are above average in «niceness», I hate the upsell and would probably avoid. Not pushy, and one no was enough, but it makes me nuts. I’d feel like I’d have to coach my wife on what to ask for if she came in alone. I don’t like that; that’s the ONLY reason for the mark down.