Big Chile Inn

this place is a total scam, the big sign in front displays $ 142 weekly but then when i went in to find out details for a month they want to charge me a jacked up monthly rate plus deposit, this place is a scam steer clear!

We have stayed there for years and loved it because the owners were great, friendly, kept the rooms and common areas clean. Then we stayed there last night and it was a horrible experience. The new owners took over about a week ago and were rude, the room was dirty, had bugs, and a refrigerator and microwave. When I went to get something to eat from their continental breakfast bar which wasn’t that great and take it back to our room the lady said I couldn’t because crumbs would attract bugs. Really, why have refrigerators and microwaves in the rooms then if they are worried about bugs. Are they in there just to look at if you aren’t supposed to have food in the room. We will never stay there again. You might see high ratings for the place but those are from when the previous owners were there. Think twice before you stay there.

No wifi connection. Advertised that Wi-​Fi is available.

Great service. Clean room. Reasonable price (Discounted rates for the military). The water pressure in the shower was amazing. If you find yourself ready to tuck in for the night during a long trip, this place is the one.

Like I said we had to leave on an emergency and was at this hotel 20 min. The owner STILL charged us a full night. Shame on you .also again it’s not for everyone .i do not like creepy people staying where I am sleeping. If you have kids I don’t think you would be comfortable, I know I wouldn’t.
WE DID NOT USE THE BED. As YOU no we checked IN and CHEKED out within 20 min. And the side of town is sketchy. Shame on you for trying to charge my credit card.

The owners did a great job renovating & cleaning if this little place. This was the first hotel that I did not wake up with my face & hands swollen from an allergic reaction to either dust mites or mold, & we have stayed in several hotels traveling from Atlanta to Arizona.
When I checked in the owner was very personable. I informed him that I have cats, & he said there was a $ 15 pet fee & special pet rooms that have no carpet & tile floors instead, which is GREAT for my allergies! He gave me a Veteran discount & showed me the hotel room before I paid.
The room was very clean, had no odor, & was comfortable. The mattresses are firm, but I prefer that. I was surprised that there were no signs of water damage. I was really happy that it was so clean. I woke up this morning well rested & with NO allergic reaction! That is a major indication that the room is clean.
The owners had made the place very cozy with blankets & sheets that you would use at home. It was really cute, and I would definitely recommend to anyone wanting a clean comfortable room & I would stay there again.

Had to transfer hotels because the owner told us we could not leave the pets in the rooms even though it said everywhere it is a pet friendly hotel.
In all fairness staff at America’s best inn was very nice and did quickly offer a refund. As a traveller with dogs my concern is that other people may want to leave their dogs while they are out sight-​seeing just like us. To be honest I have never stayed at a pet-​friendly hotel where dogs could not be left unaccompanied.
We would have gladly requested to get transferred to a room where pets were allowed but it would have defeated the purpose if we could not leave them anyways.

Everything the other Unilocalers said is spot on. Complimentary soda or water, chips and salsa, comfy bed, great price, clean room, soft towels, great service. Laundry room, pool and ice machine on site. It was super quiet, too. The décor is a little mismatched but who cares with all these other pluses! They even brought koi food by the room for my son to feed the koi. We will be back.

Very friendly hosts, nice rooms, accepts pets. Will stay here again and recommended!!!

Comfortable stay. The air conditioning took a while to cool the room down, but overall, not bad for the price. Paid about $ 79 for King bed at last minute.

Very cute & clean little hotel. It has the worlds biggest chili outside of the entrance. Very unique & great customer service. It is a family run business and the owner was very kind and welcoming. Our room was just what we needed: TV, comfy bed, little fridge and microwave. You get a complimentary water or soda when you come in and the owner offers you chips and salsa :)
It has a small koi fish pond and a cute little pool. When we checked out we were greeted by a sweet little boy who took our keys, wished us a great day, and gave us a postcard. I definitely recommend this sweet little place to anyone looking for a relaxed place to stay for the night. Support small/​family businesses!

Do yourself a favor and stay here. This place is fabulous, full of charm and less than $ 60. My husband stayed here 2 years ago and loved it. The beds are simply amazing and the owners are terrific! This place is just the basics but what else do you really need? It’s clean, extremely quiet and definitely worth a visit.
If anyone has negative comments it’s probably because they can’t appreciate a charming little off the path kind of place. The décor doesn’t match but I won’t lose sleep over it. There’s a flat screen TV and Dave, the owner, showed us to our room and shook our hands. He also thanked my husband for his return business. Also, complimentary water or pop when you arrive.

We are on a road trip from California and our car broke down in Las Cruces, NM. The owners were kind enough to let us check in early, they also gave us chips and salsa delivered to our room… really nice place to stay at, very family oriented… they have a nice clean pool, a koi pond… reasonable prices! If we ever make our way around here again, I’ll definitely be staying there again.

Great service. David was really sweet and very helpful. The room was clean and the owner made sure we had extra towels n pillows. Ty daivd for your awesome customer service.

The owners here are AMAZING. Super friendly and personable… they both know a lot about the area and were able to give good suggestions for activities, restaurants, etc. Room was clean and spacious. Best little ma and pop hotel we’ve ever stayed at! Wouldnt stay anywhere else in the area!

We stayed here last night. It’s a nice little mom and pop hotel. It’s not the Holliday inn, but our room was nice and clean and out king bed was nice and comfy!
The breakfast bar was not much, but the hotel room is cheap, so go out for breakfast!

Best kept secret! Full of character, friendly service, clean with great amenities. Perfect stop if you’re looking for something out of the ordinary.
I don’t want to spoil the experience but that really was among the best hotel stays I’ve had. My wife and I had a king size bed in a great sized room with free wifi. Not a super good connection, but hey it was free. Nice garden courtyard.

This is our second stay here and we will continue to stay here when visiting the area.
That said, this is a motel not a hotel.
Family owned, super friendly & quaint place that we always know may not be fancy but it’s clean and quiet.
Dog friendly!!!
Outdoor grills and various places to sit outside. Nice Koi pond.
Very eclectic and a fun place to stay!

This hotel was one of our favorites during an 11-​day roadtrip. I highly recommend you stay here if you’re passing through El Paso or Las Cruces.
Pros:
— most comfortable hotel beds — firm mattresses with warm and soft bedsheets/​comforters
— mirrors on the walls make the room look huge and also add character
— most beautiful rooms (colors and decorations)
— most character of all hotels (don’t expect plain white towels)
— microwave, fridge, flat screen tv provided
— nice furniture in good condition
— rooms fixtures and equipment are shiny and new-​looking
— warm and friendly staff who might’ve been the proprietors (Australian? man and Asian woman)
— beautiful gardens (spend some time taking pictures of the courtyard, lobby potted plants, and front attractions before you leave)
— good free breakfast
— free wifi
— free self-​parking
— spacious rooms
— thoughtfully-​provided power strips so you never run out of outlets to charge your four camera batteries, cell phones, iPad, laptop computer, solar chargers/​flashlights, etc…
— huge chili in the front
— pool
— quiet and modern air conditioner/​heater unit
— safe environment
— beautiful lobby with piano, potted plants, lots of sunlight, decorations, etc…
— hair dryer provided (staff asks you if you need it at check-​in counter)
— anti-​slip bathtub mat provided
— this hotel just has such a relaxing environment that you’ll wish you could stay longer.
— amazingly cheap price
Cons:
— the lightswitch to bathroom/​sink/​shower also activates the bathroom ventilation suction so your noise-​sensitive traveling companions may be bothered each time they turn on the bathroom light
— no hangers provided
We checked in the evening of Thanksgiving Day in 2014; they had vacancies and the price was still very fair at $ 60. (While driving into Las Cruces on I-​10, I had told my Dad the Internet price was $ 60, but he misheard me and thought it was $ 50 before going into the lobby to ask the prices so I hope it didn’t look like he was trying to haggle when booking the room.)

We had planned to stop in El Paso for the night, but a local told us to go here instead. Glad we did.
You won’t find a better motel/​hotel for the price. A giant photo op right out front, cozy rooms with mismatched linens, BBQ’s all over, patio areas, a laundry room, pool, chili garden, koi pond — this is NOT your average roadside joint.
Sure the beds aren’t Comforpedic and it’s not stocked with the finest linens or soaps, but it’s way better than any $ 55/​night motel I’ve ever stayed in (and I’ve been on the road for three months!) In fact, the combo of hospitality, individuality, grounds and everything is better than most $ 100ish hotels I’ve stayed in lately.
So basically, yes, stay here. Good folks who run the joint, really seem to care about their guests and I feel deserve the business — they’re definitely not phoning it in. Oh, and they have pet-​friendly rooms available ($ 15/​night) and you get a free drink when you check in too!