Buffalo Wild Wings

It’s Buffalo Wild Wings… Don’t expect a great restaurant. Service seems to have improved since the first few months they were open. Good selection of beer. Over priced for sure.

It’s Buffalo wild wings it a sports bar. Lol. They have very good food. A little pricey.

Now hear this! Now hear this! You don’t have to go to BWW to watch games that aren’t locally televised. Avoid the aggravation and mediocre expensive food and beers by going to The Lucky Dog, Tobias Frogg, or any number of other places in the area. Come on folks! It’s not that difficult. Why expose yourselves to this madness?

I had never been to Buffalo Wild Wings before. Yeah, I’m that guy. .. It just had never happened that BWW had been on my radar screen eith with business companions or with my wife,
So last Friday night I was coming home from BWI airport. I called my wife and told her I’d bring dinner home. And BWW was my pick for a never-​tried-​before test. Since «wings» are in the restaurant’s name, I decided to just go with a big bunch of regular wings (not the bonless) — 4 different sauce flavors:
— Spicy Garlic: only okay, not really spicy
— Asian Zing: pretty good, nicy spicy warmth with a sweet & sour chili flavor
— Caribbean Jerk: meh, my wife likes Jamaican Jerk seasoning but she wasn’t a fan of these. Too much nutmeg.
— Hot: These were probably my favorite. A good hot sauce that wasn’t over-​the-​top.
My overall disappointment was that I didn’t think the actual quality of the meat was very good. I expected BWW namesake menu item to be top quality meat. By way of comparison, I think the wings at the BBQ chain, Smokey Bones, are both a better meat quality and better overall sauce flavor. I’m not a «wing connoisseur» so just my opinion. Also, these were take-​out but I only live 5 minutes from this BBW location so the meal still seemed hot and fresh.
Some of the othe other menu items look attractive but with so many dining choices I’m not sure we’ll try BWW again.

We think they have the best wings in our area!!! My favorite flavor is Garlic Parmesan and my wife loves the Honey Mustard!!! Service is phenomenal!

Service was great waiters and waitresses were very kind and put a smile on your face it was family friendly, Clean and fun

I moved to this area about 6 months ago. The Buffalo Wild Wings in my old area, Harrisburg, was terrible. After a game of golf my boyfriend and I decided to try this place despite our previous bad experience with a different chain.
We had a wonderful experience. The food was great, beer was great (you can get a LARGE beer! What’s better than that?!) and service was great. This is now one of our favorite places to go after a game of golf or after work for a quick bite and a beer.

We were hesitant to come here tonight because of the reviews we read. BUT… our waitress was amazing! I had a pepper jack steak wrap and it was pretty good. Spicy and I gobbled it up. My husband got a small order of wings/​an order of 12. He was not thrilled and indicated he likes Quaker steak wings better but the dry rub buffalo is worth a try. Next drink is a berry angry mojoto. Kind of thick but still good. Overall I would come back! Did I mention our waitress is amazing! Getting the cheesecake bites to take back to the hotel for grandma. I’m sure they will be good.

Did the buffalo challenge and it was AMAZING! 12 wings 1 fabulous Coach (thank you Gary) and crushed it! Service and food were great. Definitely coming back!

Food and service are terrible. From the million hostesses in the front to the thousands of wings in the back.

Our favorite place to go, especially during football season. Wait staff is always helpful and professional. Wings a little pricey but worth it in my opinion. Get there early during football season because it can get crowded.

I heard so many great things about this place and could not wait to go AND that all changed as soon as I did. Starting with the ever so confusing menu to the overpriced, well, everything. It’s just not good. My expectations were left unfulfilled. The wait staff is disconnected and slow. The food was mediocre and the TVs are all in horrible neck bending locations. It’ll be interesting once football season rolls around to see if this place can step up to the potential it possess, but I’m figuring it won’t.

I love this place. Tons of games on. The food is very good and also. ITS A SPORTS BAR PEOPLE!!! Lol…

want to watch a game on 100 televisions? that’s the only reason to step foot in this place. here’s two reasons not to
1)food is awful. probably find better food at a midnight frat house basement.
2) asked server if there were any other beers on tap besides the ones on the printed menu and she firmly said no. then I looked over at the tap handles and saw 3 from victory and great lakes.

I’ve been here about a half-​dozen times since they opened. Each time, I wonder why I ever bothered to go back. I guess I hope it will get better, but it never does.
The good: Plenty of TV screens, so you can always see the game. And, uh, that’s about it.
The meh: Food. Average at best, nothing special. It’s basically just bar food, which shouldn’t be too difficult to make. Wings are wildly (see what I did there?) overpriced and not particularly large for the price you pay.
The bad: Service. Oh, the service. It’s horrible. Some of the waitstaff seems to be genuinely trying to do a good job, but for the most part, they’re clueless. Always 3 – 4 employees loitering around the host station, but the waiters always seem rushed. Eternal waits for drinks. Staff never checks in when you’re eating to see how things are (so if your glass is empty, you might be waiting a while). Some do not write down your order, which leads to errors and on one occasion, the waitress having to come to our table and ask us how many beers we had so she could charge us appropriately.
Other thoughts: Last time I was there, two in our party of four found hair in our food. They also run out of their decent beer far too often. I requested a particular IPA during one visit, and the waitress returned with a wheat beer, informing me that they were out of the IPA so she decided to bring me something different instead, rather than coming back and asking me to choose something else. They were out of four different beers that night, and also potato wedges. How does a sports bar run out of fried potatoes? C’mon now.

I’ve eaten here twice and had take out once. Each time I was very pleased with the service and the food. There is not a BWW close to my house so this is always a treat. I love the variety of sauces and I think that the limited time special sauces are fun. Ha. Special sauce. It is always busy but each time I was sat immediately.
The take out on a busy Saturday night did not take too long and the counter girl was very helpful with my large order. It was 30 minutes tops in and out. For a Saturday in Lancaster that’s impressive. Everything was labeled clearly and was hot. She even gave me a water while I waited.
I don’t understand all of the bad reviews. The place is clean, family friendly and full of TVs. You can’t expect fine dining from a wing joint/​sports bar. As far as corporate chains go this place is solid.

My fiancé and I came in to this restaurant to watch the 1^st NFL game of the 2014 season. BWW did not staff their restaurant appropriately during this busy time. They then take it out on the customers for their unpreparedness. Working in the restaurant business a while back, it is the restaurant responsibility to staff each day accordingly. The manager didn’t even have the decency to speak to us, he had to relay all messages through the host, who was more than eager to tell customers «No» very often.
If I could give this BWW location 0 stars, I absolutely would. I’ve been to many BWW all over, but this Lancaster location takes the cake for rudeness and unprofessionalism. From the host to the manager, this restaurant is poorly ran. The hosts are up at the stand, too busy talking and laughing, that customers often walk in unacknowledged. This then takes a longer time to be seated, if they have any tables clean and ready to be sat. Nothing real nice about walking by the outside patio seeing lots of dirty tables just sitting there collecting flies…
We will certainly not go back to this location. Please use caution when venturing into this establishment. Look at the other reviews that have been written by other previous BWW customer. We are trying to save you from the upset that is eventual. It’s a real shame that this business has to lose paying customers because they are unable to properly run a business.

Update– its been 4 days and we have not heard anything in regards to money back. Ive already contacted my bank, but beware if you go here. VERY POOR CUSTOMER SERVICE.
I ate here with 10 friends. They have a ridiculous rule about 4 beers per person. Was told its corporate policy. My friend talked to manager and he said ok to drink more but if you see we’re not drunk, why 4 beers? Its a stupid rule for a bar. Then they charged my card a higher amount then my tab. I took my receipt back the next day for refund and first they denied overcharging, but when I should them the charge then the operations manager told me he needs to have to contact corporate to get refund. What? Its illegal to charge my card a different amount and you cant refund my money automatically? Thats shady. I will never go here again. What a terrible way to treat a customer. Mistakes get made but its how you handle it that really show what type of company you are

Don’t waste your time unless you like very loud places, paper thin burgers and slow service. It was maybe half capacity when my wife and I got there, we were seated right away but waited 5 to 6 minutes before anyone came to the table. Ordered mild wings which turned out to be to hot for me to eat. Manager said that their mild sauce is actually hot but they call it mild, great answer. They did comp the wings and from the looks of it she was quite busy with unhappy patrons. Extremely loud place, if you want to watch sports this would be a good place. Definitely will never go back.

Everyone always makes a huge deal about this place, and since one opened in Lancaster my parents and I decided to stop in while I was home visiting for the weekend.
We actually left before even ordering or looking at the menu. Sports bars are generally loud – I get it. But the volume here was downright obnoxious, and the acoustics were so poor that you couldn’t even make out what the sportscaster was saying (let alone hear anybody at your table).
Nope. Not into that. No way. Maybe the wings are good, but not worth the (literal) headache.
(As a note, I suppose it may have been the section or even specific table we were sitting at. The front part of the restaurant seemed reasonable. But this was just my experience.)