HOT Water NOW!

Listen… Ok, I’m in the Energy Efficiency business folks and had completed a rather large amount of research before deciding on a Tankless. I have seen the numbers, ran the models, and always wanted one of these bad boys! I just didn’t know which manufacturer i wanted to go with. My Research showed me that the best warranty, features and benefits, service records, and performance was the Rinnai.
I did not have time to install myself, so I went to the Rinnai website and filled out their form for «Certified» Rinnai installers. Then I contacted each of these companies. I had three out the four companies come out and tell me they had to install a 1″ gas line, would have to move venting, run a dedicated electrical line direct from my main box, and some other crazy upgrades that, as a seasoned professional, I questioned, etc. All these tactics were to jack the price up to an unreasonable price. When this happened I almost gave up and was just going to go down to the plumbing supply house and install a traditional tank system. Then finally, I asked for more installers from Rinnai and had Keith come out from Hot Water Now. He sifted through all the upgrades that were not needed and fast forward, we have had our Rinnai Tankless for about 5 months now and it’s one of those moments in your life, when you realize. .“what took me so long to figure this out”. We love it, especially with three girls in the home!
Be careful, some Contractors will tell you almost anything to jack the price up. Not Keith… he is open, honest, and knows his stuff! Even if he just cant get you a Tankless due to positioning, location, gas lines, etc. He will give you options on other systems at a reasonable price without trying to pull one over on you.
Best purchase in your home you’ll ever make.

Wish we could give them more than 5 stars! We had them install our new tankless water heater a few weeks ago and we can’t be happier with the service and the product! Carol, Keith and Mike were very easy and awesome to work with! We had some issues when the city inspectors came out after the installation was complete, but both Keith and Mike came by right away to fix it. Also Highly recommend them!

Our 6 year old condo came with a Rinnai tankless hot water heater. It worked okay but never as good as the 50 gallon standard Reliance hot water heater we had in our house.
The Rinnai was acting up: hot-​cold-​hot-​cold type of thing. HOT Water NOW! specializes in Rinnais’. The experience with the company from the time I called, throughout the 65 minutes the technician was here, was very good. He serviced the heater and it has worked better than it had before he treated it, but it still does not work as well as it did when it was new. I do not believe that this is a reflection of the company or the technician but the Rinnai tankless heater itself.

If I could give Keith at Unilocal 10 stars I would! Our tankless hot water heater suddenly quit working. I had 2 (large) reputable companies (or so I thought) come out to give estimate on repair. Both said unit (less than 7 years old) was beyond repair and needed to be replaced. One estimate was for 3,400.00, the other for 6,700.00.
Keith came out, diagnosed the problem as a spider web which causes auto gas shutoff to prevent fires. Cleaned it out, said our unit is good as new. All for $ 175.00.
Don’t go anywhere else for tankless hot water needs! Makes me wonder how many units these other guys sell to unsuspecting customers.

Keith at HOT water NOW! is amazing! Reasonable prices, fast appointments and knows what he’s talking about. No upselling! Just a great, hard working, reasonable guy!
Will always use him for my tankless unit. Tankless water heaters are all he works on.
Thank you SO much Keith.