It takes a lot to make me give a bad review(especially for a KFC when i worked at one for 5 years, 3 of which I was a supervisor, so you’d think I’d be gracious) but this place hit every nerve. When the team member came to take my order, something happened on his register that required a supervisor, he asked his super for help, and I hope this man in the yellow button up is only a supervisor, If he is the manager that place is doomed. The super came up and bluntly said«I don’t know what that is, looks like you didn’t charge a customer or voided to much, your register is gonna be short nothin I can do» and he walked away. [how humiliating was that to his team member?] then the team member had to tell me I needed to wait till the other cashier came back! I asked«how long is that?» His response, «I don’t know, I don’t know where she is!» So I sit down, cashier comes out of restroom, and goes to the register WITHOUTWASHINGHERHANDS. I KNOW that CFF requires you to wash your hands after the restroom. She takes my order giving me little info about the special I asked for(Nashville hot) I pay, THEN she goes to help the other team member WITHOUTWASHINGHERHANDS! Again, CFF requires you to wash your hands after you touch money. The super never once apologized, he could have offered a solution like taking my order in the drive thru where another female super was(and I know you can do that without messing up your«system» even though I’m not in the drive thru. You are a supervisor for a reason, to help your team members when they don’t know what to do. But instead you shrugged me and your employee off like we were nothing important. This location is the cream of the crop of crap. Oh, here is ONE good thing, the initial team member walked my order to me. Other than that, service there was just terrible. That supervisor needs some real training. Your 1 star is for the team member that walked my order out to me. Congrats.
Sophia K.
Classificação do local: 2 Arcadia, CA
This is an A&W/KFC combo store. I came here to get A&W chicken strips, and not KFC chicken strips. Might sound strange that I’d want chicken from A&W and not from Kentucky Fried CHICKEN. The chicken strips from A&W are different and the A&W dipping sauce is different too. They give you KFC dipping sauce here. Super misleading and a let down. We also got a cheeseburger, which tasted like salt. They should just nix the A&W label and leave this as a KFC. Super misleading.
Don W.
Classificação do local: 5 Montebello, CA
Tasty, stopped in for cheese curds, have been here a few times. Staff always friendly food always made as it should be. Good tasty and they filled up the curds boxes as their supposed to be :) Support this place few a&w locations left.
Linda W.
Classificação do local: 5 Fullerton, CA
As a child one of my favorite memories was stopping at the A&W stands for a large mug of root beer. I was so happy to bring my daughter to this location. We were able to get root beer floats in the large glass mugs that I remember so fondly. My daughter loves KFC so this turned out to be the perfect place to stop. Every time that I visit this location I am so impressed with the ladies who work here. They are very friendly and helpful. For some reason I always leave this place with a smile. I wish to thank them very much for the happy visits.
Jesse M.
Classificação do local: 1 La Habra, CA
Took a long ass time to get my food; and the ratchet cashier Melissa was so fucken rude. My entire order was messed up; called manager and didn’t find a solution, what a poor establishment.
Christopher L.
Classificação do local: 2 Whittier, CA
I love A&W. And since the closure of the Cerritos location, this is all I have. This location is a KFC hybrid and is operated by Polly’s Pies similar to the location in Torrance. Go to Torrance. They have a complete menu. This location serves the float with hand scooped ice cream… weird. Not like A&W soft serve. Plus, no root beer freezes! That is a disgrace. Manager– get soft serve and a blender. I want to support you and give you 5 stars for being my hometown A&W.
Marissa D.
Classificação do local: 1 Santa Fe Springs, CA
Came here for Root Beer, since that’s what they’re known for, and was told they didn’t have any right now.
Jimi B.
Classificação do local: 2 La Habra, CA
Two stars only because the poor girl looked like it was her first day and was never trained properly and was left high and dry. Slow service. Dry chicken strips. Just sad it’s the only a&w around since the nostalgia factor is huge for me with their burgers. Manager looking employee sat with his girlfriend/employee in the lobby talking while 3 families waited and waited to be served.(she went home after he walked her out and talked another five minutes outside). Half my order came finally, along with someone else’s burger. I waited another ten minutes for my meal which finally came in a to go but with cheese(I asked three times for no cheese). Maybe i should have got the hint and left… At this point I cut my losses and ate it with cheese… Root beer(@ a&w mind you) tasted funky out of Tap and my poor kids had to drink fruit punch. Last time I will come here…
Jenni G.
Classificação do local: 1 La Mirada, CA
I was in a hurry to get somewhere and went to the drive thru for a burger. I got a bacon cheeseburger and root beer. As I was driving down the street I took a bite of my burger. I almost threw up, I actually had to spit the bite out in the bag and pull over to rinse my mouth out! They must have cleaned the grill with that brick restaurants use and not cleaned it off after that. Because my bun and patty were cover with black sandy bits. And no they were not charred flavor bits, they were sandy from a cleaning brick. I should have realized it would have been no good when the large guy working the drive thru had a filthy wrinkled shirt on and handed me my food. Like I said I was on the run so yes i took a bite of that burger. I will never go back. I wish I had the time to go back and show them the food and make a stink in front of everyone that was inside eating!
Antonio R.
Classificação do local: 1 Los Angeles, CA
Possibly the worst restaurant I’ve ever been in, ever. The burger was the only redeeming factor this restaurant and even then it was very average. There were spiders on our table, the bathrooms were filthy. What type of place is this, seriously?
Eddie C.
Classificação do local: 5 Fullerton, CA
It was really hot and I felt like some ice cream. I was in LA Habra and noticed that there was still an open A & W. I remember I use to love their root beer floats so decided to stop by. It’s also a Kfc so they sell a variety of food items but I just wanted a float. I ordered a large root beer float and the total came to about $ 3. The float was delicious and refreshing just like I remembered. Now that I know this location is here I will probably be a frequent customer especially with summer here. Unsure about food but highly recommended the floats.
Patrick I.
Classificação do local: 3 Fullerton, CA
Since they are co branded with KFC, the fries they have is the potato wedges KFC has. The stand alone one has McDs size fries. Other than that, burgers are quite good, I’ve had the regular and double patty ones. The large size drink is a generic pepsi brand label cup. If you want KFC sauces they have BBQ, buffalo, ranch etc, its mini plastic sauce containers.
John P.
Classificação do local: 5 Rowland Heights, CA
Everytime I had visited their food was on point. I come here for the double bacon cheeseburger, cheese curds, and draft root beer. I love that they always make the burgers fresh to order and their root beer is always frothy. I don’t know what seasonings they put on their burger patties but it’s absolutely delicious.
Michael M.
Classificação do local: 3 Whittier, CA
Well, I pulled up thinking this would be quick and easy. And I pull up and I say«I’m gonna have your double and draft root beer, but hold the onions.» They say no prob. So I pull up to the window, pay the dude there, and wait. And wait. And wait. And I’m thinking«Shoot does it really take that long to build a burger when there’s five of you in there and only one customer??!»(Mind you this was Christmas Eve) «Are they making it blindfolded or something?» To ease my cynical attitude I drank some of the root beer, and it was great. Forget the root beer you get at the store. This is way better. Ten minutes after paying for my food, Billy Bob, David, Frank, Joe, and Charlie must have finished my burger because Billy Bob lumbered and jiggled his way over to the serving window. I received my burger, said«Thank you», and carried on. I was quite hungry so I sat in the parking lot right there… And unwrap my burger. The first thing I saw was that all of the lettuce was brown around the edges. I held the burger out the window and the wilted lettuce fell out like it was Fall again. Then I lifted up the bun, because despite the ten minutes David and Co. took to make my burger, it was falling apart. What did I find underneath? ONIONS. The ONE request I had to my order that took over ten minutes and was obviously somewhat of a science experiment for the five high schooled hooligans working was to HOLD the ONIONS. Not give me one slice. Not two. Not the five they gave me. HOLD the ONIONS. That means don’t put them on my burger.(Please and thank you.) I threw the onions out of the window, and one accidentally bounced off of a black Mercedes S-Class AMG saloon. Sorry to the owner. Your car was three spaces away, I didn’t think I’d hit it. But it was just a really little little drop of mayonnaise that got on it and your car wasn’t all that clean anyways. Following this experience, I was quite disappointed, but the root beer was good. And I got a refill. David and Co. were still buffooning around when I came in for a refill, so I expect whatever other customers came in that day had a similar experience. Oh well. They were probably excited about the XBOX achievement they got the night before. Who knows. Back to the root beer! It is so good that I kept the cup hoping the three days later Billy Bob won’t remember me and I can get a refill again! That’s how good the root beer is! It even managed to make a One-Star review into a Three-Star review. T-H-R-E-E. THR33 $TĀR$. Yup. I’m out. Peace. *David, Frank, Billy Bob, Joe, and Charlie are all fictional names designed to protect the identities of the high schoolers working at this A&W location. Cuz creepers gonna creep. This has been a comedic review of a non-fictional event. Copyright 2014.
Tina W.
Classificação do local: 5 Rowland Heights, CA
A&W is most famous for their their large glass mugs of root beer floats. With these heats we been experiencing now does your body throat better than a ice cold float. Great for any after dinner treat.
Kyle T.
Classificação do local: 1 Riverside, CA
I really went there with an open mind even though some of the reviews were a bit on the negative side. But seriously the place is falling apart and the bathrooms are really bad. As for the food, the rootbeer was classic A & W which was good but the food was just not good. Anyhow, i got to the drive-thru window to pay and get my order, I asked for some ranch and the guy was explaining how he didn’t have ranch at the front counter and if he was to get some ranch in the fridge I would have to wait a few minutes. I was about to say something, until the manager heard him and told him to go get some. Knowing after My girlfriend & I made it home. The root beer floats made us sick. The only positive thing they do have is the cheese curds. It was really a bummer because we were hoping it would be different.
Doug M.
Classificação do local: 5 Placentia, CA
Great root beer float in a cold mug! They have added more ice cream lately. Good job! You have listened to the last request when I was here two weeks ago.
Daniel H.
Classificação do local: 2 La Habra, CA
I can’t add much to the template text: «Meh. I’ve experienced better.» Cheese curds are fine. I guess I’ll go again if just for that.
Ingrid V.
Classificação do local: 4 Irvine, CA
Came here specifically for the white cheddar CHEESECURDS! And wouldn’t you know it, its the only time I forget my phone to photograph the nomtastic phenomenon of cheese curds to share with the world. The burgers were good. The root beer floats were refreshing and delicious, but those cheese curds are something to write home about! According to Wikipedia, these lovely morsels are described: «Cheese curds in cuisine, or cooking, are the solid parts of soured milk either eaten alone or used in various regional dishes, mostly in Canada and the northeastern and midwestern United States. They are sometimes referred to as ‘squeaky cheese’.» Throw these into a deep fryer, and they become a gastric miracle. A few tubs of ranch to dip them in, and you can pop them till you puke. I have no idea why the rest of the world has not caught on to these snacks. They blow mozzarella sticks out of the water.