Roomba Inn & Suites

I just returned from an 8-​day stay at Roomba Inn in Orlando. I purchased the Groupon for my boyfriend and I for this stay. After reading the reviews, I was hesitant to stay here and considered switching hotels. However, the price was unbeatable and it was outside of Disney which was important to us. We went with it and I am so happy we stayed here!
First, upon check-​in I met with Maria Cruz who set me up with our keys and our room. She even provided me a map of the complex and highlighted the important areas to take note of. I arrived to my room, which was on the third floor (they have an elevator). It was clean and looked just fine. I did notice that it was missing a microwave and a fridge, which with such a long stay was necessary. I called down immediately to ask Maria if she could provide me a room with these necessities. She said that it was typically 5 $ additional a day but she would be happy to wave this… which was outstanding! A brief note: the same day I arrived at Roomba Inn, I was coming off a business trip where I stayed at the Swan and Dolphin hotel in Disney resorts. Our Suite was $ 700 a night. They did not offer complimentary ANYTHING… we paid an arm and a leg for them to accept our packages, provide us extra chairs to rent each and a delivery fee. When I heard Maria say she could waive the fee I was shocked. Sometimes service does not match the dollar amount you spend.
Anyway, Maria was wonderful and I picked up my new key and went to the room with a fridge. I settled in for our stay. Each day they arrived to clean our room and give us clean towels, which was wonderful.
Pros: Clean, comfortable, cost effective, free shuttle to the parks, complimentary Wifi, complimentary breakfast, close to everything (restaurants, an amusement park next store), beautiful pool and hot tub, wonderful staff, parking, great restaurant connected to the hotel (called New Orleans Little Kitchen)
Cons: The lack of outlets did cause me to charge my phone in the bathroom overnight, the shuttle schedule was a little complex to navigate, the room had a musty smell. similar to the way your grandparents home might smell (it was not unbearable for the minimal amount of hours in the room)
To drive my point home, this was a nice hotel that provided me great service for a low price tag. If you are looking for a hotel to relax in and spend the day in bed… this is not your hotel. This hotel is to drop your bags and run to the parks and lay your head at night. However, it is also good for warm days where you would like to lay by the pool. There are no frills inside the room so it is not the type of room you want to lounge in all day.
I would recommend it to couples traveling who are having an active vacation!

Absolutely horrible experience. I was lied to by the hotel associate whom I made the booking with. I was charged additional fees with no explantation as to what they were. I spoke to the manager and she would not refund the additional charges and would not explain what they were. There were ants all over in our room, huge stains throughout the room. We were treated very poorly. Avoid this hotel.

Receptionists are very friendly, great breadfast, great location (very close to theme parks, flea markets, and great diners). Overall my experience was good and would stay again because of price and above mentioned reasons. I don’t stay much inside a hotel room while I’m traveling, it’s just a place to lay my head to rest only, the room was good for what I needed to do. Only had one mishap, which was, I didn’t get any roomservice. Lazy housecleaning department placed the «do not disturb» sign on door so they wouldn’t have to clean. When I confronted housecleaning maid in the morning she told me «yea you checkout today» I decided not to argue although I felt like I was being rushed out of hotel (what if I wanted to stay for longer?), and request some TP and fresh towels, which were handed to me. At check out I commented the situation to the front desk receptionist. She was a sweet heart advised if that ever occurred again to contact the front desk for more TP and towels. She informed if housecleaning sees valuables in room, they will not clean in order to prevent any type of theft accusations, I explained all I had in the room was my clothing nothing more, (at check in you sign documentation stating they will not be held responsible in the case of theft, so I kept all my valuables on me). She also went to tell manager in backroom of situation, who the time was to busy to meet with me. The receptionist wrote my number down informing the manager would be in contact… it’s been over a month and no call. If no room service is going to be preformed the least you can do is leave fresh towels and TP at the entrance of room…
Aside from this everything went well and like I said I’d stay again, I’d just have to call the front desk.

Absolute dump. Plenty of air freshener to give the appearance of cleanliness. The floors are filthy. This place was great in the 60’s I’m sure. The beds are less comfortable than an army cot.

Stayed here last weekend when we were in town to see Medieval Times. Service was great, the room was clean from top to bottom. we requested a few blankets because of the cold snap in the weather that weekend and they were delivered within five minutes. The room suited us just fine as we were only in town for a night and a half.

Considering the price and what you get for it, the place isn’t bad. I came to Roomba with lower expectations than perhaps if we stayed at the Wyndham. Thus, the small bathroom or very thin towels did not surprise me. All in all, the room served its purpose. We came here so we could have a place to stay while we were out visiting theme parks. All we needed was a place to shower and sleep. We had warm water and a great AC. The room smelled like flowers and fresh linen from a plugin they had plugged in next to the sink. I could understand why someone would find the smell obnoxious. The tv worked great also. We had no noticeable noise at night that could have woken us — perhaps it was where our room was place (building A). Also, one night the cleaning lady left one towel less than we needed. I called the front desk about it and they promptly delivered two more. I thought the individuals I interacted with at the front desk were very nice. The shuttle to the parks left later than I liked to be honest. We took an über one day and took the bus back home in order to maximize the amount of time we had at the park. Roomba inn was also close to just about anything — target, publix, CVS, various restaurants, etc.
With that being said, I just wish that there were more power outlets available to plug in our electronics. Also, the continental breakfast was extremely disappointing to be honest. I was expecting muffins, Danishes, eggs, bacon, yogurt, etc. All they have available is waffles, sliced white bread, and oatmeal a.k.a. carbs, carbs, and more carbs. Where is the protein? The waffle in itself was very good (how can you mess that up?) but the syrup was a sad excuse for maple syrup. If you like waffles, I’d run by target or publix and bring your own syrup to enjoy with your waffle. The juices they offer were also pretty bad. The «apple juice» tasted like water sweetened with corn syrup with no semblance to an apple anywhere.

My husband was having a hard time booking hotels for our trip this weekend to Orlando. We were supposed to stay at the Wyndham but they gave us a hard time on our reservation and were unfriendly. I thought we had gotten passed that as the Wyndham is actually a nice place.
I thought that’s where we were staying until the gps lead us here. What a surprise that was.
It was like 1 am and we had been super tired from driving so we decided to stay anyway.
After dealing with a nasty guy at the front desk we walk three flights on shaky smelly stair cases with wet carpet on them. And when we go into the room it’s absolutely disgusting, smells like urine and mold… but also was only one bed when we had booked two beds. So tired as hell, we go back to the front desk and they change us to the «right room»
the right room was overloaded with Febreeze and gave me a headache. I had to disconnect the air fresheners. I slept cold that night because there was no comforter only thin sheets. Dingy, nasty, the phone doesn’t work. Don’t stay here, even for a few hours it’s a waste of money. There were people drunk screaming outside my room the whole night as well and children running in the halls.
The next morning we had to use the computer in the lobby before we left to the park. There was only one seat so I sat on my husbands lap. Next thing I know the owner yells from one side of the room in Spanish «hey hey hey why are you so comfortable? You can’t be getting that comfy here get up» my husband and I looked at each other and wondered if this is real. I can’t get comfortable in a hotel. Whatever it was just so he could get his paperwork that was behind me. He’s never heard of saying excuse me. Super rude.
Then a couple comes in screaming their head off and cussing at the employees because the shuttle bus driver closed the door on their 6 year old daughters arm. At that point I was glad I was leaving and never coming back. What a horrible horrible place. Will never stay here these people are disgusting.

Somebody needs to charge the owner with fraud regarding this motel.
The lobby is neat and clean; rooms are very different. The first room we went to, lights didn’t work, super musty, dirty old carpet, bathrooms had hair… Tried to call the help desk but there was a dial tone and a busy tone at the same time. Finally got ahold of the «concierge» who sent up maintenance immediately. They tried to change out bulbs but it didn’t work. So they gave us a different room next door.
Overall the staff is fine but this place is absolutely rundown. Its close enough to parks, shopping, and food but its so shady! Its also right next to a little amusement park so its noisy.
I will spend an extra $ 50 to go elsewhere next time.

Don’t don’t stay at damn hotel really stink stupid separate cell and phone with card into door problem with re activities card for hotel room. But nice walk a block away old town store nice also Shuttle bring you to Universal studios there not bad. Make sure pick another hotel better than Roomba nothing eat fresh yuck! Also limit channel tv lousy

Pls do not stay here. It’s the most dirtiest place. Actually they should be legally asked to tear down the whole place. The carpet is do old and dingy you would not want to step in it without slippers. Only good thing I’d the sheets were clean and to bathroom was remodeled

I booked online without knowing the complaints written online. I feared the worst but went anyways.
I was pleasantly surprised by what I encountered when I got there.
The staff is friendly, the beds are super comfortable, the place was clean.
I’ve booked and gone back several times since then as well.
While the place isn’t a luxury 5 star retreat, it was a lovely place to relax with its location so close to so many things.
Many of the staff have remembered me by name which is nice.
Just remember, people often remember the bad and forget anything good about their experience. Some only write reviews to degrade a place. I wanted to share positive experiences.

The continental breakfast SUCKS… you can get waffles, cereal, oatmeal packets, coffee, juice, toast, PB and Jelly packets. There are no fruit, eggs, or anything else really…
I came here with a Groupon… other than the crappy, non-​existent bfast… the rooms were decent. Close to the parks and with the Groupon deal I was very happy with my stay.

DON’T STAY HERE! Read why now… My boyfriend and I came here for our 5 year anniversary. I booked the hotel because the pictures made it look so nice. We checked in, and the moment we walked into our room a smell of mold hit us in the face and we then saw how nasty this room really was. It looked like a room you’d bring a (excuse my words) prostitute to… The carpets were sticky and wet and I was almost positive we would bring bed bugs back to our home… We decided this just wouldn’t do and put our stuff back in the car and went to the lobby. We waiting at the from counter for 15 minutes because the receptionist was know here to be found. I finally knocked on the door that said employees only and someone came up. I told the girl the room is not what we were expecting and wanted to get an upgrade or a refund. She told us we can have another room. The maintenance man showed us 3 other rooms that were more up to our standards and what the pictures looked like so we found another room we liked with him and went back down to change it with the front desk. The girl again was not up front and we were told that she was eating and would be up in a bit. WHAT! At least lie and make something up… We waiting for about 5 minutes and then she finally came up and we switched rooms. Not once did she apologize for our experience thus far. I was hoping this was the end of our issues but unfortunately it was not… The next morning we went to downtown disney and walked around for about 6 hours and then had dinner reservations that night so we came back to our room to get ready only to find I couldn’t shower because the water was now off… So, I tried to call the front desk for 30 minutes with no answer so we had to go down there… I told the woman what happened and she said «ya, the water is off for 2 hours» This is where we lost it… I understand you have to do things like this at times but don’t do it while someone is using that room… After a very horrible 24 hours with this place we decided to leave and go stay at the Maingate Resort and Spa. I got a full refund from this hotel… Please spare yourself and don’t stay here…

NEVER EVER IN MY LIFE have witnessed an employee down talking and calling someone stupid.
While waiting to check in, a guys sister got him a hotel and she saved it under the wrong name. The costumer had his phone on speaker talking to the lady and he goes «ma’am if your brother was driving if your driver license should I arrest him or let him go» he repeated this about 5 times to her. I was in total shock. That could have all been avoided. He was so rude to them. the guy at the front desk was beyond rude. I was disgusted with his costumer service and attitude.
We were booked for 2 nights. I immediately canceled the next night. No way I was staying there.
They gave us our room, get there the key didn’t work. Turns out they gave us a room that was already taken. Give us a second room which was also taken. Finally after the 3^rd try we got a room.
It was all a bunch of BS. We had just drove 12 hours to get to Disney. It was around 2 am. We just wanted to go to bed! Check out was at 11 Am. We didn’t even get into a room at 11 am.
I will say breakfast at was nice they had a good system with the waffle maker should go up give your name and how many you want and when they were ready they would call your name.
I will never stay here again. I’d rather sleep in car.

To all the idiots giving this dump a **** 4 star review all I have to say is are you all completely insane? This is by far the worst hotel I have ever stayed at! Absolutely disgusting, nasty, filthy and just gross. The hotel room itself reeks of a mold and mildew stench as well as the sheets and pillows which have seen their days. The bed didn’t even have a mattress cover just a plan sheet and no comforter just a flat sheet. Don’t let the pictures on their website fool you. If it looks like a deal that’s too good to be true it probably is. Save your money and go somewhere else.

We really enjoyed our stay. Comfortable bed, hot water in shower & cold AC to sleep at night! We will be back in July to visit our fav parks again :)

The most disgusting dirty place. Horrible service we had reservation and when we get there they didnt have the room with double beds when that was what we reserved for. If you want to be disgusted then go to this hotel

Don’t lose your Money here.!! Really bad all badddd, It’s dirty, it’s ugly, smell horrible, the worst I’ve seen in hotels

I book this hotel at the last minute on Valentine’s day for $ 88 and it’s a one star hotel. Yes, such a rip off but my other hotel reservation was booked at the wrong date by
.
The hotel has a restaurant, it was clean, and looked decent. The staffs were working quick, efficiently, and late at night.
I don’t consider this to be a one star hotel, it deserves to be two star. The room was clean, enough towels, pillows, and toiletries. There was plenty of parking spaces and a grill in the gazebo.
Overall my experience there was pleasant, however the room smelled like cigarettes. I have asthma problems and wish they have a non-​smoking room for me.

Well don’t listen to the other idiots that say don’t stay here. You obviously get what you pay for. 40 dollars a night.
Walls are paper thin. I can here people breathing through my front door. Kinda annoying listening to everyone speak in Spanish like they’re having a conversation with me while I’m trying to sleep.
Beds are icky. Toilet is icky. Shower has no pressure. Ironing board smells. The curtains have no second privacy layer. So when u close them it’s pitch dark inside.
Everyone walking by can look right into ur room.
MOST ANNOYING THING: I was trying to sleep, maid came by. Came by again. I said leave me alone. Then management came by and kept knocking. Wtf!!! They said I have to sign if I don’t want the maid service. ISN’T THE WHOLE DAMN POINT OF STAYING IN BED AND SAYING LEAVE ME ALONE SO U DO NOT HAVE TO GET UP???
4 stars none the less. 40 bucks for a bed a sink and a bathroom.