I went here recently out of pure desperation. Wanting to get out of the house late and it was the only thing open. Me and my husband stopped in for a small dinner and drinks. From the moment we stepped in to the moment we left we could not stop laughing at how HORRIBLY this restaurant is run. It’s really a joke. The host stand. JOKE! Waitresses. JOKE! Bartender. JOKE! I couldn’t keep from literally laughing at our waitress when she approached our table after 20 minutes of waiting and she says«hi what do you want?» ! Like really?!? And our apps/meals came out wrong, drinks came out wrong. But we expected it so we just laughed even more. At one point the bartender came and delivered my husbands beer(which btw it was the wrong beer) and awkwardly accused my 26 year old husband of being underage and that he needed to see his license, after the waitress has already checked like 20 minutes before that. Every seated guest surrounding us was talking about how awful the place was. And the food is all heated/microwaved garbage. Me being someone with culinary arts under my belt and over 8 years of customer service/food service experience. I am just appalled at how horribly this place is run. Their only customers are locals who unfortunately can’t afford or haven’t experience more expensive chains and better quality food. Olive Garden and Outback is like a 5 star restaurant compared to this place!
Ana R.
Classificação do local: 3 Orlando, FL
Love going there for lunch & sitting at the bar! Some days you get better treatment than other days. Happens that the day I need to get my food quicker they wonder around the restaurant. Ordered only appetizers, so I can’t figure out why it took over 20 minutes to get the dos out
Karla F.
Classificação do local: 1 Saint Cloud, FL
Is not much to say their service is poor and slow. The food was ok. Their internet connection is bad.
Judith R.
Classificação do local: 5 Orlando, FL
I have to say, I am very surprised. We went there as a last resort. Our waitress Bianca was very dedicated and consistent. The food was great and for reasonable prices. Loved the atmosphere. It is a great family place. All of our dishes had excellent flavors. Nothing too salty or too sweet. Loved it.
Michelle R.
Classificação do local: 1 Orlando, FL
Really LOUD!!! Waitress had to scream in my ear kind of thing for me to hear her n I had to do the same for her to get my order! Used to go to different ones in NY but this one is something else
ERNESTO T.
Classificação do local: 1 Chicago, IL
You would think this is a Puerto Rican restaurant by the poor service… And yes I’m Puerto Rican!
Yamile R.
Classificação do local: 1 The Roads, Miami, FL
We ordered online for curbside to go. When we arrived at the restaurant we waited 15 minutes and no one came out to deliver our order. My husband went in and no one was aware of our order. The takeout person said its the bartender the bartender said it was the takeout person. One of them finally went to check in the kitchen where our order was waiting. I’m sorry I prepaid and added the tip online! Won’t be back!
Miriam V.
Classificação do local: 1 Kissimmee, FL
Was there on sat 9⁄5 celebrating a friend’s birthday. Wow What A mess. We were seated immediately and had to wait for a server, finally put in drink menu and it took 30 minutes to get our drinks. We ordered appetizer s and got the wrong ones. The birthday boy got his steak with no utensils to use. It was not a good night.
Keila F.
Classificação do local: 1 Kissimmee, FL
There is nothing good to say about this place. The service is awful. The food takes a very long time to come out and the servers are not attentive. There is a lot of «ratchetness» and ghetto. This place is very close to my house and I would like to be there, but it’s impossible. This place needs an overhaul.
ILuv F.
Classificação do local: 1 Sparks, NV
If I could give them a negative 0 I would. tERRIBLE service!!! Don’t GOTHERE!!!
Lalesha M.
Classificação do local: 5 Kissimmee, FL
I love going to Applebee’s I’m a regular actually… I like to come probably 3 or 2 times a month everyone there knows me their really friendly… I love DJ night they’re always the coolest. The burgers are perfect especially with fries and a soda. I’ve literally been served by all the servers and to tell u they seem all Hispanic and they are so nice and giving. I carry my friends all the time, my suggestions would be the 4 cheese Mac and cheese or the bacon burger :)
Jay H.
Classificação do local: 1 Orlando, FL
Worst Applebee’s I ever been to! Serviced sucked. I stop by to grab beer and some food and watch a nba playoff game. The bar was only giving half off to the folks sitting at bar on the appetizers. The little area by the bar wasn’t even playing the game on tv!
Cristian P.
Classificação do local: 1 Kissimmee, FL
Worst place to eat at ever never come eat here ever ever ever waiter took out order we waited for 30 minutes nothing came not even our drinks he comes with water and asked us for what we wanted to order again wth
Ginger S.
Classificação do local: 2 Ormond Beach, FL
Ive been here twice now, the waitresses are great, the food comes out fast but the drinks come out slow! They run lot of fireball, ciroc and mojitos ! Said the truck hadn’t come in! A good bar manager doesn’t let that happen! It seems every single Applebee’s in any city has become sub standard!! i won’t be going to an Applebee’s again!
Leighann S.
Classificação do local: 3 Tampa, FL
We were starving and went there for a late night meal. We got seated quickly even when the restaurant was busy. Our server promptly came to take a drink order. We enjoyed the sampler appetizer with quesadillas, boneless wings and pretzels with cheese dip. They were all delicious. It then took our waitress quite a while to come back and take a food order. We split the macaroni and cheese with chicken strips. The meal was okay. The chicken didn’t look very appetizing but tasted okay. The restaurant has a dj on Friday night and gets very loud and busy around 10pm. It looked like a club atmosphere when we were leaving.
Robert M.
Classificação do local: 1 Norfolk, VA
Went to this apple bees on Tuesday with my partner and brother on my post deployment leave and have to say it worst the worst establishment I’ve ever been too. As soon as we walked in we were received with an attitude by the waitress, and later realized it wasn’t only her with thee attitude. The workers were off together talking, joking, and laughing but when it came down to the customer they had this attitude like if we were bothering them. The silver wear was old, dirty, and stained and it wasn’t only one it’s was all the silver wear. The food was disgusting, I’m a us marine and am use to eating things that are not tasteful but this please was so gross I did not get to finish eating my meal. I got one cup of coke and took the drink down quickly and was never given a refill the rest of the time I was there. When I requested for the check the lady took her time to bring it to me, what I mean by that is that she served two other tables before she brought me my check. Then when I finally got the check she took off right away and got on the phone where it looked like she was having a personal conversation because she was laughing and stayed there even after I got up to leave. Going back a little to when she gave me the check, I opened it to sign but realized that there was no pen. I waited 15 minutes for her to get off the phone to ask for a pen because no one else passed through that section the whole time. Finally I was so disappointed by the whole establishment that I decided to get up and go to the front door to the greeting lady to ask for a pen when she gave me a marker, when I asked it it was okay to sign with a marker she didn’t even bother to look in my direction and just said«uh huh» to where u signed and left the check book in the table and walked off pissed. This place gave us an unwelcome feeling and I will never go back there again«even if there was a fire»(step brothers). With that being said I would like to thank the Applebee’s establishment for welcoming a service member who just got back from a deployment two weeks ago feel welcomed back home with their awesome epic service.
Widnelly C.
Classificação do local: 1 Kissimmee, FL
Applebee’s is a great place… just not this location. Service ia crappy and they never cook the food properly. You either get a cold plate or an overcooked plate. Been there multiple times just to give it «another chance» but once again… cold food. No bueno. I wouldn’t recommend this location.
Rosie P.
Classificação do local: 4 Orlando, FL
Went here on a Wednesday Night(ladies night) — It was loud and kinda annoying how the DJ kept turning the music louder and louder… with that said… Finally I go to an Applebee’s where they have a great bartender. I wish I could remember her name, because I would damn sure give her props. But I am a fan of Applebee’s every where… the star’s I give is normally based on the experience I have there. I love the drinks(Rum Runner 2 for 1 is my FAV) And the food almost never disappoints. I’m sure I will be back, I will just make sure that it is not on a Wednesday.
Atnier R.
Classificação do local: 4 Monroe, CT
Weird to see so many complaints about the service and food. This Applebee’s is very close to my house, so I’m a repeat customer. I’ve never had any problem with food, service, drink or annoying music. Maybe they fixed their problems. Maybe it’s because I don’t go weekend nights. I like the new healthy additions to their menu and they have the most attractive looking fish’n’chips I’ve seen in a while(nicely golden and well-portioned). The ice cream apple dessert they have is pretty good too. Right now, I prefer to go to Applebee’s over Chili’s(their menu has become so uninspired) and maybe even Friday’s(I went to Friday’s way too many times last year), so I expect more visits to this location. Applebee’s likes to say they are the neighborhood restaurant and this one probably has 90% of its clients coming from just a few blocks away. If you are a tourist, stopping here for a bite, you’re seriously lost… haha. You can always go to the one on John Young Parkway, by Hunter’s Creek. It’s a nicer area to visit than BVL’s Kissimmee. Sorry, but it’s true. Regardless, if you are near this one, feel free to pay a visit!
Rick S.
Classificação do local: 3 Orlando, FL
Long time since I have been in an Applebees, went with a party of 8. They have a deal 2 meals and appetizer for $ 20. I got the baby backs for an extra $ 2. Other entrees, chicken fingers, sirloin steak, chicken and shrimp. Everyone liked their food except the sirloin wasnt the best. I expected the baby backs to be bad. So often I am disappointed when I get them at places. These however were very good, I got mine with the honey sauce. The onion rings were alright, the boneless chicken wings were alright, had pressed dark meat in them. They do have a deal at times for .39 cent wings. The broccoli was under cooked, the mashed potatoes were good. Although they show fries in their meals, you can get mashed potatoes, or broccoli without and up charge. This place has limited side orders for some reason, even with an up charge. The waitress was slow and not very attentive, she also got an order wrong, she attempted to fix it but I believe it was never done. Would go back to the one on University closer to home, as long as they have the two for $ 20 deal. That $ 20 deal gives you a lot of food.