Utopia Nails II

I’ve gone to plenty of nail salons for mani & pedis with my GF and Utopia trumps all!
Staff is warm & welcoming which is a huge plus on its own compared to your ordinary nail salon.
The pedicure room is amazing! Tastefully decorated, low light, and absolutely relaxing! Didn’t want to leave (lol)
I look forward to coming here again & again.

Been going to Utopia (including the other location) for at least six years! I love them! The quite pedicure room at this location is so serene. The leg massage and hot towel wrap that are part of the pedi is so rejuvenating! Not sure I should have written this review. Maybe I should keep this gem to myself!

Honestly one of the worst places I have been too. I was up in Kenosha for the day with my friend and we had booked two mani/​pedis. The pedicure wasn’t to bad however their could be some sanitary issues there. My girl was not wearing gloves and everything she used on me had already been opened and wasn’t sure if it was cleaned or not. Another problem I had is my manicure color chipped not even 7 hrs from when she did it. She did not put a topcoat on my edges like I asked and so of course it chips. Definitely won’t be going back.

I am sitting here while my toe nails dry writing this review. I am so happy that I came here for a pedicure. The place is nice and staff is super-​friendly. Today Jessie did my pedicure and she was wonderful. The massage, hot towels. My feet and nails look and feel so refreshed! They take you to a private area ‘quiet-​zone’ where it is dim lit and very therapeutic, nice spa background music was playing so relaxing. I am so thrilled to find this place and will continue using them!

Really a relaxing experience! Went for a manicure and pedicure today. Loved the quiet zone in the pedi room. Each foot back was lined and were cleaned after each use. They give a long foot/​leg message really relaxing. My nails look so beautiful will be back next Saturday for a mani. I’m so happy I finally found a nail salon, I’ve been looking for years.
Oh you also get a discount for paying cash.

I came with a bridal party recently. It was my first time here. They give you used sandals and toenail separators (the things that go in between your toes to keep from polish smudging). I don’t know how they sanitize these things, but when I saw that you put each item in a box (when you’re done) with all the other used ones, I was grossed out. The girl giving me a pedi also had her stuff already out. I don’t know if she got new tools or not. Her nail file, in her bucket, was definitely used. She also used a brush on me toe nails to smooth out the nail polish. I was grossed out by that, as well, because of how many other toes were using that.
The massage wasn’t bad and the pedi room is neat, too. Other then that, I will not be back solely due to the used sandals, nail separators, and nail file. The risk of fungus is too real.
Also to mention, my friends pedi and nails (regular mani) looked terrible. Her finger nails and toe nails were smudged within the hour, despite her sitting at the dryer for however long. When looking at her nails, you could see tons of air bubbles. None of our nails looked like that, only hers. Clearly the nail polish was not good. So, she called the salon right away (we did not have time to for her to re-​do them as we had rehearsal) and the man said to come in in the morning. I was sitting right next to her when she called. So, she went in the next morning, despite a hectic day with the wedding happening, and the man that was there argued with her. He told her she should have made an apt (which the man on the phone on Friday did NOT say that, as I heard the whole convo) and continued to argue with her. She asked them to give her gel instead of regular so it doesn’t smudge again and they refused to just upgrade the nail polish. They wanted to charge her. So, not only were they rude about their mistake, they also had her sitting there for at least 30 min waiting to be seen, despite the man on Friday, telling her to come in when they open and they will take care of her.

Amazing place! The prices are so so reasonable — got the spa pedicure and I actually found the music and dark setting of the pedi room to be incredibly unique and relaxing. It’s a no-​talking zone, so don’t plan to chat with your girlfriends, but this was so much more like a spa then for that reason. Vincent gave me an awesome foot/​calf massage that must have been 20 minutes — and I loved that they dimmed the lights, totally zoned. Great customer service. I live in Chicago and met my friend from Milwaukee and this will now be our go-​to spot.

I would give five stars, but to me, this place has one big issue: the pedicure room. But first, the good stuff: Front staff, excellent. Pedicurists — Natalie and her sister Eva are our absolute favorite technicians anywhere on the planet. Natalie treats my elderly Mom as her own and takes such good care of her problematic feet. Eva goes to town on my feet, which are (although younger) also not the best feet. They are excellent. But the main issue is the décor of the pedicure room. It’s kind of scary for Mom, who has limited vision. It’s also scary for me, with no limited vision. It’s a huge room — painted all black. Over each pedicure station is, inexplicably, a fireplace located halfway UP the wall. So a ton of fake fireplaces spinning fake fire all around the upper perimeter of the room. A bizarre cheap looking room divider, with fake plants in it. A ceiling, (also black) with holes poked in it to resemble stars, but which also has rips and tears in it. Each station is illuminated by a single bulb, hanging down. Mom was very disoriented, but we talked her through it and she was fine. One of the fireplaces did not work, so the whole effect was bizarre — like, black walls, black ceiling, janky stars, weird upper level fireplaces. NOT RELAXING. After all this, suddenly, the lights go out mid-​pedicure, plunging the room into total darkness, save the stupid fireplaces. I said to Eva, what is going on? She said, oh they shut the lights off for the massage part of the pedicure. Okay, again, disorienting and not relaxing. But since Eva was working her magic on my feet, DESPITE all the visual distractions, I still relaxed and felt great afterwards. And, Mom and I love our feet again. But please for the love of God — redecorate that pedicure room!

I’m a regular here every 2 weeks. I get the gel manicures and a pedicure every now and then. I recommend Johnny. He does an amazing job every single time and recreates every crazy nail art picture I show him. All of the staff are so nice and it’s such a clean place. I’ll never go anywhere else.

Amazing.
This place is so good.
Ive never been anywhere so relaxing and soothing.
Cant wait to go back!

If heaven had a Nail Salon this would be it!
This place is beyond amazing. I live in MIlwaukee and make the 40 minute drive here just for a pedicure. The quit room for the pedicures is like nothing I have ever seen before. The room is very dark and relaxing, the ceiling looks like a night sky with stars, and there are fireplace pictures above each chair. It would be impossible not to feel relaxed in here!
Friend and I went in for 2 Pedicure and 1 Manicure and total was $ 86.

Fantastic! Great ambience, worth it to pay more for here than the other places near by. Great color selection. We walked in and had an hour to kill so we made the appointment and came back. It was great!