Sun Tan City

I go here because of the location to my house and the fantastic savings they offer. I read a few comments and I am shocked people are saying negative things about the service. Perhaps there has been enough turnover lately to alleviate that issue. I think the staff has ALWAYS been friendly and polite. There was even a busy night where one of the poor girls had a girl not show up for her shift, so she was doing everything by herself and there was about a 5 – 7 min wait while she cleaned beds. She apologized a lot and said someone didn’t show up. Good for her, you could tell she was stressed but she held it together. Most of these girls are in high school or college. I noticed someone belittled their education and I think that’s unfair. I like this location, and hopefully you will too! Oh and tips for the spray tan? Grab a few extra wash cloths and soak one in the sink before going in, use the barrier cream so it is thick and not rubbed in on your palms and nails. Immediately after the spray tan, uses dry towel to wipe off the cream. Grab the wet towel and scrub the bottoms of your feet, very thoroughly! Then get dressed and go in the restroom and wash your hands. Using this method I never have orange feet or palms at any spray booth. You’re welcome.

Go to the one on Shawnee Mission Parkway instead!!! That’s all I can say. The staff is more on top of their job, the salon is much cleaner, they have a newer versa spa booth. I was in there for an entire hour and 10 minutes today just to tan for 8 minutes in the instant and spray. The girl put me in the instant for 12 full minutes! I could have fried to death! She let someone jump in front of me in the spray bed too so I had to wait forever. The floors in the spray rooms are so dirty the bottoms of my feet are dark brownish orange! They need to mop the film of spray tan off the floor.

I left this location a couple years ago due to a number of frustrating situations with the corporation it’s self not the location. I attempted to return to the STC on 119^th and found that its not longer part of the company and quickly signed up. Just as quickly I canceled (Two weeks later due to lack of customer service and the fact that Dave the owner wouldn’t respond when trying to contact him). it took we three weeks to have the charge removed for the month after I canceled and now I’m on round two of trying to get them to stop charging me for a canceled contract…
Non the less I returned to the Wornall location and am happy to say that the staff was very positive and focused on the customer. I had mentioned that I had been to the 119^th and left for several reasons and the young lady was very professional by simply saying «I’m sorry to hear that you had issues and decided to leave. We will try to make your visits here as positive as we can» WOW so great to that there was no trash talk or even inquiring on what my issues were with the 119^th location. Truly a great impression to start with…

Do not go to this location. The workers here are under educated and rude. It appears they care more about working on they own tans than they do about their customer service. Keep your package, because the price is good, and take a little drive over to the 119^th street location. The employees there are wonderful and the salon offers a lot more options and appears to be more clean. I have never had a problem there and even though the Wornall location is right down the street from me I will not be returning. 119^th location is the only way I will continue to be a customer of Sun Tan City.

I am not very impressed with this business, but continue to go here due to their cheap monthly prices (about $ 20/​month for the «fast» bed with membership) and it’s convenient location to my house.
Pros:
–Decent location for my house in Waldo
–Monthly price
–Decent specials
–I got burned badly once (I am very careful to go up slowly on my time and not use beds with new bulbs) and they gave me double my points and a bottle of aloe vera
Cons:
–THE DOORS LOCK, BUT DO NOT LATCH. You can just push them open.
–The plastic head rests. Most uncomfortable thing ever, very awkward. I push mine to the side.
–Not all the radio docks work
–Getting asked to buy something nearly every visit
–No trash can, rug, baby wipes, etc offered in the rooms.
–Stickers aren’t available on the front desk
–Not getting a thank you all the time when you leave. So so customer service.
–Phone number doesn’t call directly to the store (when I called to complain about getting burnt)
If it wasn’t summer and if I wasn’t getting married in a couple months, I would and will try to find somewhere else to go, even if I had to pay a bit more.

I joined last week and chose the fastest bed. The monthly fee is kinda expensive but I have a real nice base tan after six visits.
Most of the staff is friendly and a great help. Some of the staff is short and curt. I asked to use a coupon from their online sight and they made me pull up the site to prove it. I felt like they were calling me a liar. Don’t they know what specials they are running? Heck they r only running 1 special.
The lotions are pretty typical of tanning salons. Do a simple google search and u can find the same brands for 60 or more percent off.
The place is clean. They provide a hand towel but nothing else. Most places offer a few things like baby wipes, deoderate, and just basics so u can return to work or whatever… these r not provided here and be ready to pay for forgotten items.
I am giving 4 stars because I like the beds, the hours, most of the staff, and it’s clean.

I was very skeptical to get a spray tan again, the first time I went was not at sun tan city and it was quite oompa loompa esk. They have an automatic machine here and I did the clear bronze and I’m very satisfied. I wasn’t sure what color to do and the lady at the front desk was very helpful. I will definitely recommend this place and go back.

The location has nice beds, is clean and has friendly service.
They have several beds and I’ve never had to wait more than 5 minutes on a bed, but I also usually go in the afternoon, before 5pm. They have these systems on the wall so you can listen to the radio or plug in your iPhone/​mp3 player and listen to your own tunes while you bake.
The upside: If you have the membership you can take at any of their locations in country. They have a lot.
The downside: you can’t walk in here without them trying to sell you product. It’s slightly annoying if you’re in a few times a week.
Also you need your own eye wear here so if you don’t have some then be ready to buy it. It’s pretty cheap, $ 5