Mark Trokey’s Automotive Service

I am EXTREMELY pleased with the service I received from Mark and his staff today! I was on the way home from the KC zoo with my 1 & 3 year old daughters, when my minivan started overheating, smoking and beeping like crazy. Mark’s was the first auto place I saw… I was immediately greeted by the staff, all of whom showed honest concern for my vehicle and the safety of myself and my girls getting home. A woman, who I beleive is the owner’s wife, told me they typically book appointments a few days out, but they would do their best to make sure I wasn’t stranded with my small children, since I lived 20 miles away.
It ended up being a cracked hose, they gave me an estimate and said they could run to the parts store and grab the part and have me back on the road in 1.5 hours… and they did!
I highly recommend this auto shop and was beyond thankful for their kindness and speedy work!

Worst mechanic ever. He misdiagnosed my car and put in a radiator. Then when he realized his mistake he just kept whining because he was going to have to work on a Sunday. He should have at least offered the labor for free not no all he could do was whine about having to work Sunday to correct his mistake.

I trust taking my car to Mark Trokey’s Automotive service! Mark is fair, trustworthy and professional!

This place is horrible and the mechanic, Mark, is not honest at all.
My girl friend took the car there two weeks ago for the powerless problem. Mark asked her to replace the catalytic converter and promise the problem would be fixed this time (this is the 3^rd time). After that, the car was getting worse and worse. It was still powerless and came with misfire sound until one of our friend replaced O2 sensor. Now, Mark refuses to refund the service (not part) and gives us lots of excuse like the time is not enough and so on.
We will complain to the department of revenue and see how they can help us in this case.
All the friend in Unilocal,please watch out these mechanics…