Marshalls

The prices are decent. I can shop for my entire family whether it’s for a special occasion or a «just because» gift. The location is great. It’s clean. Marshalls is infamous for carrying anything from name brands to non-​name brand items.
The lines are atrocious. Shopping carts are no where to be found when you walk in. The carts are lined up by the exit. Security will redirect you if you don’t come through the entrance and try to use the exit as an entry.

This place doesn’t even deserve ANY STARS… I came here once & I was horrified. The place looked like a zoo. There were many products on the floor… so not professional. Please don’t get me started with staff. I WILL NEVER COME HERE AGAIN.. .I wouldn’t refer anyone here as well. I guess I shouldn’t be surprised, since the store is located in a not so high surrounding

The most disorganized store in the chain. It’s a wonder anyone can find anything. All the shoe boxes are missing box tops, all sizes are mixed up, swimwear mixed with active wear, employees look obviously disinterested, security looks obvious, but damn can you get a good deal!!!

If I can give no stars I would! Fist off let me start off by saying I absolutely LOVEEEEE marshalls but yesterday was mind blowing, I had to raise my voice at an employee because her stupid coworker left me waiting upstairs for 45 freaking minutes & when she came upstairs a of a sudden she couldn’t find my layaway… BULLSHIT! This is my first horrible experience with the store I love & it bothers so much because the young ppl that work there such as that girl are so unprofessional its ridiculous. What ever happened to work at a place you enjoy or at least act like it! They are making that store loose money. I called in today & the girl said she is looking for the missing lawaways! I strongly believe the little girl hid my layaway because I had some nice things in there but now they have no choice but to find it because I was offered my money back & I said hell no I will wait until ya find it… Look forward to hearing from you MARSHALLS

Jamaica Avenue doesn’t have much in luxury … but don’t waste your time here — unless you like to see major chains shit on the inner city. Buy from the cheap but cool independent stores instead.

ahh where to begin with this ghetto fabulous store. For being a nationwide department store, this has to be one of the worse locations in NYC. The shelves are always disorganized with stuff everywhere, nothing is in order and employees are in some sort of disappearing act. I go there to kill time, browse around and try to dismember the madness. The lines are crazy long with one to two cashiers open, I would avoid this Marshall at all costs!

This location is great for Shoes and knick knacks. Like ALL Marshalls, its expected that things will be picked over and a little messy. This is a large store where people frequent all day in search of items. Jamaica’s shoe dept unlike Elmont has sizes for days. I am always able to find designer brands at clearance prices. The clothing, not so much. I like to come here on weekdays around lunch hour. Its cleaner and lines are shorter. The cashiers are pleasant, but they need to consider placing more sales floor staff in aisles to tidy up. If you take notice, most Marshalls have more cashiers than sales floor staff and that is due to the growing check out lines. Holidays & Weekends= A Hell No. I scored some great Essie nail polish recently! Know your prices and you can score big. They also have a great selection of Kids shoes. Best Marshalls Shoe Dept! By FAR. TIP– You may also utilize Lay-​Away Service.

I’ve been to a couple of Marshall’s and by far this is the worst. The cashiers are rude, the place is messy and half the stuff are broken. It’s a mess in there. I bought a blanket and went to exchange it and they said that the receipt has a different number on it. Apparently when I went to buy it the cashier scanned something else. Now I have to take the fault for what they did and I can’t get my money back because of what they did. I told them to check the cameras they wouldn’t. The supervisor is a real bitch. And when I went the other day I bought some stuff including a baby blanket I got home and the blanket wasn’t in the bag and they charged me for it. I’m telling the people working at this Marshall’s are very uncivilized and the customers take the fault for there wrong doings. We’ll God has a plan for them they know where they going in hell

I been here a few times … I been to better Marshall sorry to say but it’s true… there a few decent items here but u really got to look because this place tends to be messy at times … Ridiculously long lines even when they got all cashiers are on register … I don’t understand what’s going on here.

All the other reviewers are right on the money. This place is a ghetto mess, just like most stores on Jamaica Avenue. The store is dirty, especially the front entrance, the places looks like a bomb went off in there and as usual like most of Jamaica, the customer services sucks. I just don’t know what it is with Jamaica and Jamaica Avenue, most stores are like this. It is like the people that work there do not care and the people who shop there as well. This again proves that Jamaica is a very very very low-​class environment, but you know that the minute you go to Jamaica and Jamaica Avenue, garbage and litter everywhere. No wonder Jamaica has the reputation it does, nothing but mostly low class ghetto slobs and low class third world immigrants and nobody cares.
I have never seen a Marshall’s quite like this. They might as well remove the sign and replace it with a 99 cent store, because that is pretty much what it is dirty, junky and poor customer service.
I blame Marshall’s but I put an even bigger blame on the slobs that frequent this places. savages at their best.

Place was a mess. Very unorganized items scattered all over the store. Couldn’t find what I wanted. Why did they even bother bringing this store here. It was better when toy’r’us was there!!!

This store is a complete mess, I couldn’t find to much of anything in this store. The sales associate that I asked for help was nice wasn’t much of a help because she couldn’t find what I was looking for. She found where it should have been but not where is was.

I’ve been to many Marshall’s before and this isn’t the worst. They actually have a pretty decent selection here. I see this place hasn’t been reviewed in a while but you should really give this place a shot. For kids, they have name brands like polo Ralph Lauren, paper denim cloth, Nike, juicy, adidas, Kenneth Cole, nautica, lucky brand, cole haan, stride rite, converse, Calvin Klein, dkny, Levi’s, seven for all mankind, puma and the list goes on. For women, they have all those brands I’ve listed above in addition a huge selection of shoes. Today they even had a few pairs of limited edition converse sneakers. Too cool but sadly they didn’t have my size. :(Although they did have beautiful Kate Spade dress that more than made up for it.
It’s very unorganized in there and most of the time it’s usually crowded but you if you’re not in a total rush take some time and look through everything. You might find a gem or two.

There was nothing in here, the prices were decent but the store was a mess, it seemed as if a hurricane had hit. The pillows covered the floor and made that aisle impassable. It was near the end of the day on a busy Saturday, but OMG… at least repack stuff at some point, it wasn’t that busy in the store.
Couldn’t one able bodied employee life the oh so heavy pillows and put them back on the shelves?
I’m certainly never going here again!

This was the worst Marshalls I’ve been to in NY and I’ve been to both stores in Harlem and the one by BJs in the Bronx that are bad as well but weere better than this one. Store was a mess and a male cashier had a lil boy that he knew at the register in the way of customer while they had a conversation. I didn’t know daycare service was offered O_​o I’ll stick to the 6^th Ave location in lower Manhattan.

This place is a dump! I went two days in a row looking for some new bedding. Every thing was out of place and the floor was a mess. I had my Ipod in and an employee came down the aisle and I could hear her grumbling and complaining — so I could hear — about what the hell is going on, how can people be so messy, I don’t have time pick up after people all day, etc etc etc. I took out my buds and asked if she was talking to me… but she continued… being ridiculous. I told her don’t look at me, I didn’t throw anything on the floor and I’ve worked in retail and know how it feels to constantly pick things up after you’ve just fixed them. She finally cooled down. Can we have a little professionalism here?
I could not find anything I needed at this location. The staff could be a little more professional. Also, where are the mens wallets and small sizes? Everyone is not XL! Can the small people get some lovin’ too?

They just dont bother — they might as well not even bother calling this a store– store is a disaster and I am amazed that people working there like this actually got hired but are also working

I do not see any Marshalls here of men in uniform!
Nothing enticing here as half an aisle in the shoe department was entirely empty of stock. Seven, eight, eight and half, nine, ten and higher the women shoe sizes go for for Big Foot yet no six, or six and half. Shoe size discrimination for women of my height poisons here! Yet the Spring line up of clothes are in stock but lacking in the active wear department for basics where my search played on. Customer service is nonexistent as there were no humans in point sight for assistance, ayia!