The Write Touch

Cool little store but a bit pricey and pretty much no service whatsoever.

You’ve got to be a certain type of geek to appreciate stores that specialize in high end stationary and writing implements. I’m am that certain type of geek. In fact, I desperately scoured Jacksonville and the surrounding area for anything resembling a pen store and this is the closest thing I found.
I personally collect fountain pens so I was hoping for a bit more selection when I ventured out to the San Marco shops but found little if anything that suited my needs. You’ll find a few Lamy pens and some low-​end Parkers but nothing interesting or high-​end.
This is more of a stationary store that seems to cater to cards and event planning paper supplies. You’ll find some very nice (although extremely over-​priced) stationary packs by manufacturers like Crane & Co. but most of it is the type of thing you may buy once for a special occasion and then realize you don’t need something that fancy to send a quick letter to your mom. Most of the Crane & Co stuff is fountain pen friendly however, so that is a welcome sight.
The staff here are not at all friendly and actually seem a bit indifferent to your presence. That was okay with me though because there was little that I found myself interested in. I really wish this store had been what I was hoping for but it looks like good pen and paper stores have become a thing of the past…

If there was a possibility to give a negative star, I would do that. Horrible service. It seemed as if we were a bother being there. Not once were we asked if we could be helped, but we were clearly in need of some. We stood by the stationary area in the back (we wanted to order new personalized stationary) The owner walked by us and didn’t even look at us. Just a weird vibe all around. The two girls working at the desk were taking pictures of greeting cards and joking around on their phones.

Stationery, but no bottled ink.

It would be difficult to find a store with so many unique, fun items! Some are a bit pricey which is never a problem provided one is treated well and valued as a customer.
I’ve been in the Write Touch three times and each time, the associates have been terse and rude, actually. I wonder, am I bothering you by being there? Do you have something better to do? Am I keeping you from something that prohibits you from being service-​oriented … oh, wait, customers keep your business going… hmmm, what gives? (While all should be treated well, I appear to be a perfectly respectable and am a well-​educated person who happens to LOVE supporting local businesses.) What’s the deal, Write Touch?
Good service warrants high prices, so the last time I was in and treated with the «you’re bothering me» attitude, I took note of a few cute things and ordered them on line for half the price. I even received a kind email from the online business thanking me for being their customer. Imagine that?

The Write Touch is a great little shop in San Marco that sells a large assortment of stationary [and stationary essentials] for just about any occasion you can think of. I came in here when I was getting married to look for potential wedding invitations. I have come in here to find invitations for birthday parties, baby showers, bachelorette parties, etc etc etc.
The selection is pretty upscale and has a definite southern bell kind of charm to it. You should probably slip into some J. Crew chinos or a J Ashley dress before heading in, just to fit in with all the paper goods. That is not to say they don’t have funky stuff… it’s just funky in a débutante kind of way.
The prices are really pretty reasonable, if you are accustomed to the paper goods market [which is universally a little expensive]. I love this store and have been inspired on a number of occasions to either host a particular kind of party or to theme up an already occuring party that was developing a little blandly. The staff is friendly and very helpful. All in all, the experience reminds of a time when people actually put pen to paper, and the romance and personality that can only come from that kind of communication.