The UPS Store

B&W self service copying costs twice as much here as the going rate. Obviously the owner has either failed to do pricing research, or simply doesn’t want to serve basic copying needs. (Which seems a little strange since the in-​store signage has a lot of information about printing needs, and a business that serves the basic copying needs of a business is far more likely to get bigger print jobs than one that doesn’t)
Staples on 93^rd & Roosevelt costs 12 cents a page. It’s worth walking the extra blocks. You can even print from Dropbox or Google Drive there. Vitalscript pharmacy on 37^th Avenue (I believe between 84^th & 83^rd St., in the ground floor of The Georgian building) charges 5 cents a copy — no collating or staples, but sometimes you don’t need that. UPS store in Sunnyside (46^th St. & Queens Blvd.) is 15 cents a page. It used to be 15 cents a page here, but they jumped up to 25 cents a page some time over the winter. Additionally, this location doesn’t include any of the standard services that comes with businesses offering self-​service copies: USB drive, computer, etc. This is pretty low-​tech expectations today, but you won’t find that at this location. The prices here are more in line with what an internet café, international calling business, etc. might charge to make a copy of a document or print a web page or two, not what a business that actually wants medium to high volume B&W self-​service customers would actually charge.

So. I have heard of $ 0.10 per print out, $ 0.25 per print out. even $ 1.00 per print out. But the manager here charged me $ 3.00 just to use the machine! Plus printout fees on top.
She wasn’t nice about it either. rather nasty. machine couldn’t recognize my pdf files correctly so the printouts went to trash. She still charged me full. I spent some good dollars on a sour experience…
There is a smaller copy and ship place nearby called Digiplus Inc. that does everything for much cheaper and faster with better attitude. go there.

If there was a negative star rating I would leave that. I called to ask the hours and the cross street of the store location and was rudely yelled at by a woman. She yelled, «You don’t know where we are?» Lady, if I were psychic or had a crystal ball, perhaps but if I had the answer to that question why would I bother to call. That wasn’t the worst, the store personnel then hung up on me. I had to call back twice to get her to give me the whereabouts of their location.
I have never been so rudely treated in all my life. Isn’t the whole purpose of owning or working in a store to serve and get a customers business? Why be so nasty and negative? I am only dropping off at UPS to return something on Amazon. They specified the shipper, if it were up to me I never ever would use them again. Hopefully this store would go out of business. In this diversified economy, it is hard enough to do business — UPS needs to wake up and smell the coffee, if they are getting their asses kicked by Fedex and USPS, they need to look at their own personnel.
Avoid this location at all costs.

Not sure if the ownership/​management has changed, or if I came on an off day. The atmosphere was not professional. I had called in advance to get a price on mailing a large parcel. When I arrived, I was given a price $ 8 (12%) higher. When I asked the clerk if he was the one I spoke with, he suddenly did not understand English (or Spanish). Note that the price quoted on the phone was already 50% more than the UPS small business rate.
I paid it, then asked another man (the owner?) who was sort-​of taking over the transaction, to send email notification to the recipient. The first clerk said, «impossible for us to do that». Now he regained his language capabilities. When I pushed a little, he relented somewhat by saying I could do it on the UPS website. When I asked what the advantage was to come to the store, if I was paying more, and then had to spend even more time going back to the website after I left, the second man intervened again in a sort-​of fashion. «I can add the email for you», he said.
The story does not end here. I received a call later that day from the recipient in California. One of these men had called her and told her that the tracking number had been, «slightly changed». He read it to her over the phone. Sure enough, the tracking number on my receipt doesn’t work. She was on a cell phone, and could not hear the number clearly.
I’ll need to contact them again and hope to get a good tracking number. What a pain.

Didn’t wrap my package while I was there so I guess ill find out when my brother receives it if it survives and if i overpaid because they made me pay based on a hypothetical weight… pay and print for your shipping though
. the shops quotes are no where near the website quotes and they’ll end up charging you more than you should be charged. They’ll upcharge you based on packaging that, well, they wait for you to leave before they can provide you with an accurate quote. So why did I continue with this shop, god damn polar vortex.

The store locks its doors before closing time and won’t let you drop off packages. This might be fine for a retail location, but a shipping store needs to stay open until the advertised closing time in order to be useful for dropping off packages. I even called ahead to confirm what time they close, but the doors were locked 10 minutes early.

snobby staff and ask extra $$ for using my USB hard drive to access my docs to print! avoid this store!!! I would give them half star if I could.

I’ve only had to use this location as a «drop-​off site» and they’re always helpful and courteous, but today they went above and beyond the call of duty.
I brought in package meant as a return to an
vendor, but was notified by the counter person that prepaid postage was meant to be sent by USPS. Now this my bad completely for not checking, but the gentleman packaged it and sealed the postage slip/​label for me so I could bring it to USPS all ready.
He was a doll, so helpful! I can only hope the post office is great…

This place seems to offer the regular services you would expect from a UPS store, but I don’t find them to be trustworthy.
The price when I am shipping seems like it’s arbitrary. I just have the feeling they are screwing around with things (weight of the box, or whether the shipment is going to business or residential) in order to charge more. When I question things, the price magically seems to go down, but why was it high in the first place, and why should I have to question the price in order to get it reduced to what I should have been quoted in the first place?