Michigan Road Animal Hospital

I have been taking my dogs and cats to Dr. Nicol Fletcher for nearly 10 years. She is always straightforward, direct, and confident. My pets receive services including annual check ups, vaccinations, surgical services, and euthanasia all of which were handled well and sensitively. They have always accommodated my urgent visits, too. I left another veterinarian’s practice in large part because they were hard to schedule with and always pushing/​guilting for «routine blood tests» and other things that I thought were unnecessary for older pets. Dr. Fletcher is flexible, kind and competent. The staff is also efficient and friendly. I recommend this clinic (Dr. Fletcher in particular) to all my friends!

I’ve been taking my dog to MRAH on 96^th for about 5 years now, and have received excellent care. For the past several years we’ve been seeing Dr. Fletcher, and she is fantastic. She is so compassionate and thorough, discusses options with you, and is conscious of your pocketbook! I also use Lauren at MRAH for grooming and I have always been pleased with the cute results. The rest of the staff has also been wonderful, kind, and accommodating. Even though we’ve moved across town and it’s a bit of a drive, I continue taking my dog to MRAH because I can’t imagine a better experience anywhere else.

When my dog tested positive for heart worm, Dr. Hurd suggested we start treatment right away. The treatment was going to be expensive and require that I restrict my dog’s exercise for months. I took her to Dr. Dietz at Daisy Lane for a second opinion. Dr. Dietz did another test, and concluded that my dog’s heart worm was mild enough that we could treat her by using heart worm preventative each month. I wouldn’t have to restrict her exercise, she wouldn’t be at any risk, and it wouldn’t cost anything extra.
When I took her for a check up the following year, she tested negative for heart worm. I am so happy I got a second opinion, and will never return to Michigan Road Animal Hospital. I feel their priority is profit, not animals.

Dr. Hurd either needs to brush up his training or retire.
My pet had a serious problem and needed a specialist. He did not realize he was in over his head, and caused a delay which could have cost my pet the use of her leg for the rest of her life.
Maybe he’s okay for shots and that kind of thing, but I’ll never know because he lost my trust.
I also don’t like when someone I’m dealing with changes crucial bits of information. First he told me he took care of the situation, then he denied he did anything a few days later. Bad move. Maybe I’m weird, but I like a straight-​talking Doc that can admit when the problem is beyond them. At least then he’d have my respect.
If it’s a choice between waiting for an Emergency Vet to open at 6 p.m., or coming to Dr. Hurd, wait until 6 p.m.
Also, The name Animal Hospital is misleading. They don’t handle serious injury, at least they could not do the soft tissue surgery they claim to do in their pamphlets.
Long story short: Take your pet to a vet that will communicate honestly with you.