VCA West 86th St. Animal Hospital

They took great care of my cat Aslan when we had an emergency visit due to kidney failure and a 106 temperature in November 2014. Aslan was hospitalized for 4 days and they allowed me to visit with him in a private room as much as I wanted, which helped as my cat would not eat at all unless I was present. They even offered a money back guarantee on any food I bought there, even if it was open. I highly recommend VCA as a safe spot for any emergencies with your fur kids.

I have been taking my doggy baby to this location since we moved to Indianapolis in 2012. I find the service to be sub par for the amount of money you pay. During my most recent visit to get a minor surgical procedure for my Yorkie, the assistant informed me during discharge that my baby stepped in her stool accidentally. She then proceeded to say they wiped her, but she still had residue on her because they didn’t wash her legs off. I don’t understand how this could possibly be okay. Was she really expecting me to take my dog home with crapped up legs? That wasn’t happening! I can’t believe you pay for them to question if your dog needs to leave in the same condition they arrived. I don’t think I will be coming back to this location again.
Oh by the way, if you’re traveling here from the west you have to make annoying u-​turn to get into their parking lot. This is beyond their control, buy I just want to make sure people are aware.

I was nervous about taking my Rottweiler mix to the vet. He can be stubborn and has frustrated his former vet. But the staff at VCA was very kind and patient. Dr. Haas was great with him and said he was a good patient. The prices were reasonable and the facility was nice.

I recently went to this clinic for after hour services for my cat. I appreciated that they were open late and chose them mostly based on the Unilocal reviews. Oops, maybe I should have read the google reviews! We saw Dr. Reed, but he only seemed to see dollar signs. I came in with a specific problem with my cat, which required specific tests and treatment. He ordered a number of unnecessary tests, procedures, and medications, which I did not agree to. When I refused to keep my cat overnight, since there is no one at the clinic between 11 PM and 7 AM anyway, he told me that I would have to sign a waiver saying that I was going against medical advice. The tone was rather harsh and bullying, but as in any health care situation, the patient (proxy) gets to make whatever decision they deem best. In any case, it felt like I was working against him, and not with him. I’ve had good vets and know that they work together with pet owners for the good of the pet, and not just for their bottom line. I would never go back to this clinic, and do not recommend it. Luckily there are other choices in Indianapolis.

I love VCA! I first took my cat there because they were close and could get her in right away. Now, I live in Avon, but I still drive up to 86^th St. because I love the personal care and attention they give my pet. The vets are thorough, the staff is friendly, and I’ve always been able to get an appointment immediately and on short notice. It’s also much more affordable than other places I’ve been.

I wasn’t very impressed. I took my Pomeranian there because she was exposed to kennel cough and had been sneezing and coughing. They first said she might have allergies. Then I reminded them of the kennel cough, the vet felt her throat and said there might be a slight case of cough or she has a collapsed trachea. That seems like quite a stretch. He didn’t suggest an X-​ray or anything. Like I said, I wasn’t very impressed and won’t be returning.

My dog started having signs of congestive heart failure on a Saturday evening. I was in a panic and not sure if I would be able to find a vet. 86^th st was open and Dr. Petersmann was fantastic. He got her stabilized, adjusted her meds. A week or so later we saw a cardiologist at the VCA Fisher’s location (also excellent). Unfortunately about 1 week later my little love went into heart failure on a Monday morning. I truly feel like she had the absolute best care possible. I had to travel that morning which was almost unbearable. Dr. Haas called me several times with updates and then the final call was that my baby had passed on. This has been a heartbreaking experience, but I can say the Dr’s at this practice are compassionate, professional and experts in their field. I would not hesitate to take your animal here, emergency or regular vet care.

I was in the midst of a cross-​country move when my French Bulldog became sick from the stress of the journey. I had past experience with VCA care so I took her to VCA at west 86^th. I cannot stress how amazing they were. Through my tears, they listened to the summary of her illness and were confident in their ability to help. She was given subcutaneous fluids and a number of medicines to treat her sickness. They also set up a littler box for my cat while we were waiting. By the next day, my sweet baby was feeling much better. Not only were the prices reasonable and the treatment quick, the most important thing to me was that they truly cared about my pup. They spent time listening to her symptoms over the past few days and took plenty of time to ensure that I understood the course of treatment and any red flags to be aware of.
The team at VCA Indy truly loves the animals they care for. I could not have asked for better care during an emergency. I cannot speak highly enough of this practice’s professionalism, care and love for their patients. I am forever grateful to the team at the West 86^th Street VCA.

Classy clean reputable!

I was very worried because she was having diarrhea and she wouldn’t eat her food.
When I googled for vet care this place popped up. When I explained to them the situation, they gave me an appointment right away. While being in the patient room, I noticed everything was very clean. And another thing, I have noticed is that the Dr. really explains and educate with patience. They didn’t rush to finish with my puppy. They gave me an estimate of how much everything was worth. They were gentle and careful at taking care of her. I felt more relaxed and less stressed.
Overall, I enjoyed the great attetion, they gave me and my puppy. It just shows me I can trust them with finding a solution to insure my puppy’s health.
And they are open 24hrs so if there is an emergency, someone will always be there to help you out.

Our diabetic puggle was acting strangely and then had a seizure. It was after hours so we rushed her to VCA on 86^th street. The vet on duty that night did a great job taking care of her. She had very low blood sugar so they gave her dextrose to bring up her sugar level.
The vet on duty and staff was very professional. I was in a panic because of the seizures and was a little short with them when I first got there. They were completely professional and courteous to me, which honestly was more than I deserved. They didnt try to talk me into a bunch of unnecessary tests just to jack up the price, which is a refreshing change from most vets. They kept her overnight and into the next day. She was back to her old self when we picker her up the next day. The price was reasonable for the amount of care she received.
We have a regular vet closer to home for anything scheduled, but if we ever need a 24 hr emergency vet again, I wont hesitate to take our dogs here.

Initially, I chose VCA as my vet practice based on the fact that it was close to my house and they are a 24-​hour emergency site as well. I figured it would be a good thing to have my pet’s records available should an emergency arise. However, I have continued to return (frequently) for 9 years because there is no one else I trust more with my furbabies than Dr. Haas at VCA on 86^th street.
I have 3 dogs of my own and I also choose to take my rescue/​foster animals here for care despite there being lower cost spay and neuter clinics in the area. This is because Dr. Haas at VCA takes a genuine interest in all of the animals she treats and her ‘bedside manner’ is incredible. She takes the time to listen and does not prescribe unnecessary tests or treatments. She will get down on the floor with you to really check your big dog out. She is super bully-​friendly and is not put out at all when my Rottie, AmBull, or APBT cover her in slobbers and hair her up. She is also very patient with my pittie diva who does not like to have her nails trimmed. Amazing.
My rescue friends also loooooooove Dr. Spah –which would be my go-​to should Dr. Haas be unavailable.
I must also mention that when we had to make the tough decision to let our 19yo kitty go last year, Dr. Haas and her tech Shaunna were amazing. They made a difficult situation as peaceful, easy, and comfortable as possible for us and we felt very ‘taken care of’. Shaunna even came in on her day off when she learned we were bringing Rajah in. Who does that??? :*)
With all the animals in and out of my house, I have to call the office at VCA frequently. The front office staff also deserve a shout-​out as they make scheduling appointments and refilling meds a breeze. «Buddy’s mom» appreciates you!
Please do not be scared off by the fact that VCA is a ‘chain’ of sorts… I assure you that your care here will be personalized, professional, and top quality. We cannot recommend Dr. Haas and her staff highly enough. No matter where we move, we will stay with VCA and Dr. Haas.

Our elderly cat took a turn for the worse and we knew it was time to let him go. Unfortunately, this happened on a Sunday when most vets are closed. Even though VCA is about 20 minutes from home, we made the drive with our little guy because the closer emergency vet had a 1 hour wait.
The staff were very sympathetic and, after making sure this was our final decision, made the paperwork as easy and quick as possible. Because I didn’t want the remains returned to me, they said they would scatter the ashes in their memorial garden. Who knows if that is true, but it’s what a grieving pet mom wants to hear. :)
For being an emergency clinic, the prices were pretty reasonable. I probably would have paid anything to end my cat’s suffering, but it is good to know that I wasn’t taken for a ride in the process.

I kept putting off finding a vet after I moved here from Northern California thinking I would just go someplace locally since there are several vet offices in and around Broad Ripple. I also didn’t want to just take my two cats in unless I needed to since they aren’t fans of being shoved into a crate. I figured unless they got sick, they would just wait until they needed vaccine boosters.
VCA offered a new client discount of a free exam and I printed out the coupon. I assumed it could only be used for a ‘well cat’ visit.
Over the last day or two I noticed that my bad boy Rocky was showing symptoms of a urinary tract infection. I called VCA this morning and got an appointment for him at noon. After doing a Complete Urinanalysis, giving him a cortisone shot and an antibiotic shot which lasts for 2 weeks in lieu of pills (since I’ll be traveling the next few days), I had anticipated a $ 200 vet bill.
Imagine my surprise and elation when the bill was only $ 82. I got the free exam ($ 52) and for some reason they tacked on an additional Courtesy Discount of $ 25. The fees listed on the invoice were reasonable and the care that they gave Rocky was phenomenal.
I could have gone to a closer vet, but I’m glad I came to this VCA Animal Hospital. Dr. Dawn Haas was the vet who treated Rocky and he is now home and resting comfortably. Hopefully I won’t need to take Natasha in any time soon, but if I do, I know they will take good care of her.

My wife and I have been bringing our dog to VCA on 86^th street for almost 4 years now, and they really are great to work with. Our vet, Dr. Racos, has a great temperament with the animals… one would expect this, but we’ve found it’s not always true! She’s very patient with our dog, who is very anxious at the vet. She also went above and beyond the call of duty to help us work with a pet insurance company to cover the cost of emergency care after our dog was hit by a car. She’s a great vet, and has a great staff to support her… we’ll be patronizing VCA as long as we’re in the area.

I wrote a review for VCA 86^th Street a couple years ago before having an opportunity to actually use their services.
We have been to VCA 86^th St twice in the past few months. Once to take our VERY emaciated (22lbs) pit bull foster dog there for an exam, and once for an emergency with a friends dog last week.
I wish I remembered which vet we saw, but they were awesome. First, when I called about the foster dog and needing a giant syringe to force feed her, they gave me the syringe at no charge as well as provided me some additional advice.
They were wonderful with our friend’s dog and tried very hard to keep the costs down for the emergency services. They were very gentle with him and I could tell they had a caring staff. They all remembered our foster dog and asked after her.
My opinion about corporate vets is slowly changing!

I try to patronize locally-​based businesses and wasn’t enthused to take my pets to a large national operation. But VCA on 86^th has been great with my three 50+ lb. dogs.
I took them there first for vaccinations. We soon discovered, though, that my two nine-​year-​olds needed to have some decaying teeth removed. The procedures went well.
Then last month, my 7-​year-​old Lab had to have her eye removed because a large tumor was causing twice the regular pressure in it. Dr. Olden-​Stahl is awesome and seems to genuinely care about the animals. She did a great job with our Lab’s eye and recovery. Thankfully, the mass was benign. We have something to look forward to as well: an easy pirate costume!
Seriously though: the facility is clean, prices are competitive, and though at first I thought the desk staff were a bit cold, they’ve warmed up as they’ve gotten to know my dogs. I haven’t had any problems with the place and will continue to take my dogs there.

Very affordable services and offer discounted services for animals adopted from local Indianapolis Humane Society.

I’m a new puppy mom so imagine how distraught I was when my new little puppy got sick! VCA to the rescue! I called on a Thursday afternoon and they were able to get me in for an appointment about an hour later. Dr. Raikos explained everything to me and made me feel at ease and everyone at the hospital was very friendly and helpful. We left with some medication and pup is feeling much better now. Dr. Raikos even called the next day to check up on the patient. That’s a caring vet!