KFC

REALLY KFC??? I usually drive to 38^th Street for grilled chicken from KFC but was driving past and thought I would give it a try. HUGE mistake! Drive-​thru was packed so I go in. Waited for someone to AT LEAST acknowledge me but after waiting and watching and employee slurping down his drink staring at me at least 2 minutes I decided Boston Market would be a better choice! ! As I was leaving an employee was coming into the restaurant— maybe from a smoke break, asked if I had been help. After telling him NO he offered to help me but I declined and went across the street to Boston Market!

Your expectations lower when you find yourself at a place like this already, but they actually made me wish I got treated that well here. I went inside because the drive through had a pretty good sized queue (should’ve turned away at this point). Moving through the line to order was deceptively quick as we spent 20+ minutes after that waiting for the chicken to be moved from the warmer into a box for us. When order’s behind ours were handed out before us, I asked about ours. The person behind the counter commented to a coworker that he wasn’t looking at the electronic order screen because it was confusing. there was a huge sigh of disbelief from the hungry crowd of customers I was standing with. We each had to hand back our receipts to get our orders filled from that point.
Somehow we got a bag of food and got home. Of course, it was wrong. We called the manager of the store to report the muffed order and he sounded like we were just one of the many he heard from that night.
I can be quoted as saying, «Never, ever again.»