Franciscan Immediate Care

I travel to Indy quite a bit, and strangely, this is the second business trip I’ve been on where I’ve gotten so sick that I lost my voice. This is my 2^nd time to Franciscan Immidiate Care, and THEY ROCK. It’s a beautiful, clean facility with super-​friendly, capable staff with wonderful bedside manner. Can’t speak highly enough. They saw me quickly, electronically transmitted my prescriptions to Walgreens and I’m good to go.
I’d prefer not to have to come here of course, but hey, if I’m gonna be sick, at least I’m in good hands.

When my wife was suffering from a breathing ailment while we were visiting
Indianapolis, we visited Franciscan Immediate Care. The staff from the front desk to the on staff doctor were courteous and treated her quickly and thoroughly. Highly recommended should you need such care.

Had another boo-​boo.
This location, 4527 E 82^nd, is called «Castle Key Plaza». It’s on the south side of the street, in the next plaza/​center west of Half Price Books and DSW.
The Unilocal picture from 5 years ago is a previous location, not here.
Staff was respectful and compassionate.
The attending doc, Tara S Wakefield, had a good bedside manner and seemed pretty competent.
They took a set of x-​rays here, (X-​ray equipment is on site) and confirmed the injuries. Doc Wakefield explained everything, and they also give you a pre-​composed print-​out of what you’re supposed to do, what to expect, «what-​ifs», etc.
The medicines I was prescribed are working. So more kudos to Dr Wakefield.
They give a 20% discount if you pay at time of service. So if you’re not going to meet your deductible anyway, you can save by paying them there, and filing the paperwork yourself with your insurance.
(Prices have gone up a lot since I was there 3 years ago.)

So, I think this one has changed locations, but it’s just down the street from the old location. It’s now on E 82^nd street located near the DSW shoes and Half Price Books.
Anyways, I went here a couple weekends ago to get my sprained ankle x-​rayed. I was stubborn and went without care for a week, but when I found that I wasn’t healing, I thought I should probably get someone to look at this. Since I don’t have a doctor in Indianapolis (I know, I’m the worst), I knew an Immediate Care place was where I was going to have to go. Finding that Franciscan Immediate Care took my insurance, I plodded on over to get it checked out.
I was expecting to wait several hours, but I got in and seen by a nurse and a doctor within 20 minutes. They were kind, but quick and to the point which I appreciated. Got my x-​rays done and… drum roll please… nothing was broken! Yay! They did fit me with an air cast though which was super nice of them.
Overall, I was really impressed with this place. The inside was really nice, there was little to no wait and everyone I interacted with was kind and sympathetic. I’m hoping I won’t have another injury, but if I do, I’ll definitely go back!

OK, so I know going to see the doctor on a Sunday which happens to be the Indy 500 isn’t probably the best idea. However, I can’t control when I get sick and I had a cold that was kicking my ass.
The wait time was ridiculous, considering I was the only person in there, besides the person checking out at the time, unless there were a ton of people sitting in the little examination rooms that I was unaware of. I think it was close to 45 minutes before the doctor came in to see me. Then when I finally did see the doctor, she asked me about 5 questions, told me I had rhinovirus without laying a finger on me, and her advice was to take a lot of zinc and flush my sinuses with saline. I did this for days and it really didn’t help at all. I’m not a doctor, but I’m pretty sure I needed drugs of some sort, if for nothing else than to put me out of my misery and into a blissful codeine cough syrup induced slumber. Needless to say, it is now 10 days later, I still have a cold. Not really thrilled.
I will say everyone in the office was pleasant to deal with, but that didn’t really help me feel better.
The Immediate care center on the West side is much better, but like I said, it was the Indy 500, and there was no way I was going to the West side.

I was not satisfied in the slightest when I visited the doctor in this office. I had every sign of strep throat, but had to ASK for a throat culture… The doctor seemed to be very uninterested in my symptoms, just ready to write the same script I’m sure he always hands out and send me on my way. Not to mention the office seems outdated and poorly laid out for patient confidentiality, not exactly the cleanest of facilities either.