Panera Bread

I love this place!!!
Just don’t go during the dockside workweek lunch rush…
The quality of the food is horrible when there is more than 40 people in the place. It’s a nice big open area and the staff is generally friendly. It’s nice to have a great place to get breakfast, lunch and dinner. In this small town. Love the vanilla cherry bagels and I think you will too. Fantastic catering as well.
This place is a big competition with the dibellas sub shop one store to the right. Overall this place is a nice little stop on your way home from work to pick up dinner for the whole family. That is if you don’t feel like cooking.

Eating a low carb diet is hard. Eating out while on a low carb diet is even harder. Finding something that isn’t a salad on the fly can be nearly impossible.
This review isn’t so much about the food, but the excellent customer service I received this past Friday. I wish I remembered their names, one was a new assistant manager I believe and the other I think was the manager.
I heard about some «secret menu» that wasn’t actually secret because apparently Panera released it publicly, and it had an option for two eggs, steak, avocado and tomatoes — perfect for my diet!
Sadly, I guess this menu was just recently discontinued. I explained to the managers that I needed something (anything) low carb, and they wound up rigging another menu item (I think a steak egg and cheese sandwich) to be sans bread, add avocado and tomatoes so I still got exactly what I hoped for. It’s not often you get that kind of service from a chain.
And of course, their coffee is fantastic too.

Worst Panera I have ever been in! Waited 20 minutes for a salad to stay & half a flatbread! Pager never even went off. Flatbread borderline stale. Giving 2 stars instead of 1 for freshness of the salad.

I’ve been to many different Panera’s before but I was especially impressed with the attention to detail at this location. I ordered the you-​pick-​two option with many customizations (ie Thai Chicken Salad with no dressing, peanut sauce on the side, no crispy wontons) and they got everything right. The service was quick and very friendly.
In regards to the food itself, I wasn’t overly impressed. There was barely any chicken on my Thai chicken salad and the pita for my Mediterranean Chicken Pita didn’t taste fresh. The toffee cookie, however, tasted like it had just come out of the oven.

Delicious!!! Perfect bread, perfect cheese, perfect customer service. Oh and the smoothies taste like love in a cup!!! I was wondering why everyone said this place was good and now I know why. Go here, this place is to live for!!!

I am a huge fan of Panera but this location has steadily gone down hill since it first opened. I am in this area for work often and this used to be one of my favorite places to go.
The last few times I have been here, service has been extremely slow, waiting almost 20 minutes for my food. They also seem to be out of something each time. I don’t typically go during high volume times either, usually between 2 – 4:00 in the afternoon. I can’t imagine what it would be like when they have a rush.
I will continue to go to Panera, but not this one. There are a lot of other options in this area for lunch where I can get good food and better service.

I usually stop here on my way to work and treat myself to an Asiago, Bacon, Cheese Breakfast Sandwich. These sandwiches are delicious! I stopped this morning and they were out of Asiago Bagels. RING THE ALARM! LOL. But the girl behind the counter was very accommodating about it. She explained on Fridays they’re very busy. It’s a running joke among staff that they named Fridays there Bagel Friday’s. She did offer me the Asiago Bread instead but I choose the Whole grain bagel. Gotta have my bagel ya know. It was a great compliment to it. I ordered a Café Mocha and she gave me a choice between skim or 2% milk. Never been asked that before.

We got there at 6 o’clock on a Friday night and it was pretty empty. The girl that took our order was pleasant. We each ordered the pick 2. I got the steak with white cheddar on a baguette with New England clam chowder and he got broc and cheese soup w a turkey sandwich. My sandwich was no bueno. It was basically a bunch of red onions between two pieces of baguette with a few slivers of what appeared to be roast beef on it. It wasn’t very hot and neither was my soup. I was starving so scarfed it down anyway. Ever had room temperature clam chowder? I don’t recommend that you do either. I regretted every bite of it. Even their fresh warm cookies weren’t fresh! Will I be back? Sure I will. I’m a creature of habit and I love Panera. Hopefully they were just having an off night!

I wont be coming here anymore. Received the worst service today. I was waiting for my order to go, whoever was in the kitchen making my food, throws my bag on the counter and then proceeds to mock my name with such ATTITUDE. I was standing there with a friend, not doing anything. First, dont throw my food on the counter. Second, even if you mis-​pronounce my name, thats fine, but don’t be so disrespectful to mock it. So un-​cultured. This will be the LAST time I will come here! The last thing I will do is spend my hard earned money someplace where I can’t even be respected.

I could tell you how good the mac and cheese is here, but you wouldn’t actually KNOW how good it is until you have it in your mouth. Panera’s mac and cheese is the best thing i have ever ingested. I want to take it out to a nice seafood dinner, and then propose to is on a moonlit beach in Maui. I want it to never leave my mouth.

Really, Panera? You can only redeem one rewards offer at a time? If I wasn’t in such a hurry I would have cancelled part of my order, got back in line and redeemed my second offer. I’m at Panera a lot — sometimes multiple times a day for business meetings — so don’t make it difficult for your best customers. I’ll be looking for other locations for my meetings.

Here on business and needed a quick lunch. Restaurant was clean and I got my food quickly. I love their lemonade.

This place really upset me because they have removed individual cups of soup from their menu. If you want a cup of soup you have to get a you pick two. Obviously they still have cups and they still have soup, they just refuse to sell it to you in an attempt to make you spend more money and consume more calories than you want to. When I asked why they could not give me a reason and offered me a bread bowl. As if that was somehow better? This location is greedy. I will not be going back.

Good selection of all the sandwiches, salad, drinks and bakery. The staffs are very nice and friendly here. Only thing that I don’t really like is their music. Last time I visited was trying to do some work with my laptop. Sitting there about almost 2 hours and they have only 2 – 3 songs kept playing over and over again which drives me crazy. I ended up using a headset and play some music on my cellphone.

Good food. Nice selection of sandwiches, salad, drinks and bakery. Fast lunchtime service. But who doesn’t already know what Panera’s is like?!

Panera, I haven’t been to you in a while. My boss has recently discovered Panera (now that he’s dieting) and he loves it because you can track your calories! I happen to love that too.
The Independence location is close to work and always hoppin’. Despite the business the employees are always kind and quick to get your order prepped & get you on your way.

Hmm. Very interesting Panera.
A brand-​spankin’ new, clean, and spacious Panera with a large parking lot. This location has the nicest people working here! I seriously feel like they might be robots. They open the door for you, smile when you walk in, feed you free samples, clear your tray, ask you how everything is, and ask if they can bring you anything. Strange. Very kind, but almost annoying. Sometimes I just wanna enjoy my soup in a bread bowl in peace, you know?
Another «are they robots?» moment was when the woman taking my order didn’t know what wi-​fi was when I asked about it. And she was, like, 35, not 85. Wi-​fi has become a term so ingrained in our lives that I actually had to think for a minute and decide how to rephrase it (which I should admittedly be embarrassed about). After saying wi-​fi twice, i was like, «Uhh…you know… computers? Free internet?» and then she got it.
Anyway, great soups, breads, and the like, but you knew that. It’s a good new space on Rockside that I’ll probably frequent a few times until DiBella’s opens up in the same plaza. (Sorry, but you know how I feel about my DiBella’s!)