Jiffy Lube

Make sure you check under your hood before you go here because caps go missing as they are checking fluid levels. Also if they have to take anything off like a skid plate check them they are lazy 4 bolts come off 3 go back on unbelievable. I had to go back and get my bolt and the wanted me to wait in line again to put it on. Really poor no thanks I’ll do it myself and I had to buy a new brake fluid cap cause they lost It but wouldn’t admit to it. Also I think I was over charged after checking my statement. WOW

If these guys were any slower, they’d be in reverse! I could have driven to the Mashpee Jiffy Lube in the time it took these guys to do one car! Thanks for blowing my timetable, jackasses!
Don’t waste your time here!

These guys are great. Very honest about the services your vehicle needs vs what can wait. They are also extremely transparent about what is happening and knowledgable about why — even for someone with no background as a mechanic. Gary is extremely easy to talk to and great at helping you decide what you need while keeping the price agreeable.

I got the basic oil change. In and out in 15 minutes. I like that they top off fluids between oil changes at no cost. Good quick service! They offer a military discount as well. Thanks!

I tried getting my oil changed at the Mazda dealership but theyre booked A WEEK OUT. i found jiffy lubes number, I called asking for a simple oil change. They said come on down, we’ll take you right in!
I pull up, they wave me in. I was asked if this was my first time in. Everyone was more than polite and extremely professional. I received a tour and was guided to the waiting area that was clean, updated, current magazines. Within 2 minutes of siting there, the mechanic showed me to my car to overview what they will be doing which is excellent.
So many times I have been over charged by mechanics who are «doing you a favor» by fixing things without your permission and then getting charged for it. Thats wrong. These people get it.
I was in, I was out. Bing, bang, boom. High recommend.

VERY impressed. Have gone here for years but bought a new car and was getting my oil changes done at the dealer
SO glad I came back… the place is much more attentive, upbeat and plain old happy than what I remembered! People really act as if they not only really care about my car but that they really like their jobs as well. As is typical job was done professionally, timely (not over an hour like at the dealer) and at a decent price! Will keep coming back

Quick, professional and courteous. Don’t forget to get the $ 5 off coupon from the website.

I had such a great experience at Jiffy Lube in Hyannis! The crew that works there are very informative and involve each customer with the work they are doing on their car every step of the way. The gentleman that helped me (Bruce) was extremely professional and polite. I will certainly be going there to get my speedy and well done oil change every time!

Great experience today at Jiffy Lube. I am a repeat customer here. I was car #6 in line today (ugh…over an hour wait). They had all 3 bays open, but it just takes a while! The stop line (2 lanes) is about 25 ft from the bays, and they come out and ask for the next customer. It’s honor system and people know who got there first. Though the old lady who came 30 mins AFTER me tried to go ahead of me. Really!!! Hey, she was old, but she knew I was there before her! Gary was great. He runs a tight ship and keeps things moving. They have free coffee and a waiting room with mags and a rest room. The guys bring you out before they start and ask you what you want and if you have any concerns or need new wiper blades. And they vacuum your car for free! Good job guys. See you in 3,000 miles.

I brought my car in for the first time at this location and was very pleased with the prompt, efficient service. I highly recommend it.

Just got a super speedy oil change at a good price. Kevin took good care of me, as always.

Pulled in at 5:56pm last Tuesday fully expecting them to turn me away (close at 6pm) and they didn’t. I was in the area for a doctor appointment and I really needed an oil change so figured I would try them after I looked it up and found all the other places say that they close at 4:30 or 4:45.
They were really nice, took me right away. Showed me the menu and I got the cheapest where they do the other fluids too. I asked for new wiper blades and opted for the basics because the fancy ones are long and might bow on my trucks windshield. They showed me the filter and said I could use it at least two more times. They did everyhing in under 10 minutes and it cost around $ 65 — can’t remember exactly, but that’s around what the going rate is in the Cape, so I was okay with it.
Maybe the trick is to hit them right at closing? They told me that if a car pulls in one second before closing they have to take you. Rock!
Check the hours before you go –they are shorter on tbe weekend.

They’ll push for a new air filter, windshield wipers, etc. and try to sell their most expensive oil change, but that’s standard for every place like this. If you only want an oil change, just stick to that.
I went on a Saturday and had to wait a while — close to half an hour. But once it was my turn, I was in and out really fast. Everybody there was extremely nice and welcoming, which I liked. Also, a woman worked on my car, which was awesome — it made me instantly like them even more. I also got a very nice coupon in the mail for my next oil change.
I hate garages where you (as in women) feel uncomfortable, so I’m happy as a clam when I leave one and feel good because no one’s a jerk. I only wish the wait wasn’t so long on the weekend, but oh well.

Great service – they took care of the cars in front of me reasonably quickly, did a great job with their Signature Service oil change, weren’t pushy with other options, didn’t get frustrated when I changed my mind on replacing the wipers, offered good explanations when asked, and finished –what can I say? – in a jiffy! Ask for Bob to work on your car – he was great. And everyone else there treated the other customers kindly as well.

I have been going to this location for years. The manager knows who I am and never acknowledges me. He is just plain rude! Never asks if I have a coupon, which I always do. If he smiled they might attract more business. Others at the shop are polite and accomdatading. Not sure why he is still there…

what a joke — this place tries to upsell you on everything when all they should be doing is changing your oil/​checking fluids — its called Jiffy Lube right?
guy told me it would be $ 10 for an air filter — I needed a new one — well I get the bill and its $ 16 for the part and $ 11 for the labor — that $ 27.00.
the girl who checked out in front of me spent $ 75 on gawd knows what.
oil chance ends up being $ 50 and I had a coupon for $ 7 off.
this place sucks.

Terrible. Absolutely terrible.
My experience started by waiting in a line for 25 minutes. After finally (and patiently) becoming the next person in line for just a simple oil change, a woman in a huge, white SUV cut me off. She swerved 2 lanes over in order to cut me off and pull into the next open garage. AND NO ONE FROM JIFFY LUBE NOTICED. Not one Jiffy Lube employee said something to her. I was still calm. I patiently waited another 10 minutes. Then a garage opened up. YES! It was my turn. So I pulled all the way over to the right to catch it, as apparently this was acceptable behavior in Jiffy Lube. Right away the manager said that I could not come in at that angle and I must wait my turn. It was my turn though! So he asked the woman behind me (who was incredibly impatient already), if she was «in front of me» and if she would like to go next. Well, she said yes. Of course she did. Who wouldn’t? So he told me that I would have to wait more.
I was in a fit of rage. Now, if this was the grocery store, would this happen in a line? What about a restaurant and someone just took your reservation? What would you do?
Well, I drove away and decided to write this review. Here are the take aways — terrible service, incredibly long wait, even in the middle of the day during the week. Don’t waste your time. After all, your time is valuable. If you’re going to wait that long, you might as well go to a mom and pop’s shop on the cape, who surely will do a better job anyway. And definitely provide better service.