Holiday Inn Cape Cod – Hyannis

I have to say I was pleasantly surprised. Decided to have a romantic getaway with the wife in February. Obviously in the winter the cape is an excellent value. I decided to get the a suite which offered a king bed with a loft living room with an in-​room Jacuzzi tub. The hotel and the room was clean, staff was pleasant and accommodating. One call and they delivered a bottle opener to my room. Another call and forks and knives delivered. Just great service. I know I got a great deal being the off season, but I would not hesitate to come back here when the weather was warmer! Great location with plenty of things to do and plenty of business that are open year round.

My boyfriend and I reserved the suite with the jacuzzi tub maybe a week ago. The room was gorgeous, and the staff were super accommodating. When the water in the tub came out rusty, they sent up a mechanic immediately to solve the issue, and because of the trouble allowed us another night in the same suite on them! We spent a lot of time researching hotels, and I have to say, this is the one we will continue to go too. I would highly recommend this hotel, for the staff are wonderful, and the rooms are beautiful!

I get it, I’m in the Cape, I should expect to pay top dollar but come on. Give me a fridge that works. Give me some closet space. Give me a fan in the bathroom. Give me something. At least give me a hotel bar that opens during the day to watch football in.
Small room, hotel bar was nice but didn’t offer the hours I wanted personally as well as many of the other guests. I didn’t use the amenities.

Hyannis looks like a ghost town and the hotel is no exception. Definitely out of season. Stupid pool hours. They have to have a lifeguard on dirt in order to use the pool. It does not open until 5pm during the week. How is one supposed to use the spa after a morning workout? One of the dumbest things ever!

Our stay here was very nice. I was a bit concerned when we pulled up and the exterior looked a bit outdated and more motel-​y than I was hoping for. However, the interior is nothing like the exterior. When we checked in we were informed that our room had been upgraded. Woohoo! We were only there one night, so we didn’t truly get to enjoy the upgrade, but if you’re staying longer and want extra space I highly recommend the upgrade. It’s a two-​story room, with the bedroom and small bathroom on the downstairs and a living space, bathroom with jetted tub, and outdoor rooftop patio on the second floor. Very nice.
Breakfast is included and wasn’t very good. I’ll be fair and point out we were likely one of the later couples to go to breakfast, but the food had obviously been sitting for quite some time. The pancakes were rubbery, the bacon was well overdone. If it wasn’t for the upgraded room this review would be a 3 because breakfast was just so bad.
The staff was very friendly. The lady at the front desk (dark hair and glasses), was VERY helpful with restaurant suggestions. For dinner she suggested British Beer Company. I wasn’t a major fan, but I’m super picky. My husband however LOVED it and the place is pretty nice. The food would be good if their menu wasn’t so misleading (check their page on here for a more detailed review). When we were checking out the next day, she gave us a great suggestion for the next stop on our road trip as well (Speedwell Tavern in Plymouth) and it was the best suggestion the whole trip!
Overall a decent hotel, but don’t have your hopes high for breakfast. There is A LOT of food, but the quality is beyond less than desirable.

Plesant stay! Nice room, small but clean. The outside of the hotel is in rough shape but has no indication of the rooms whatsoever! We got breakfast room service and it was totally delicious! They were very accommodating with us as well we were able to check in early. Nice helpful staff!

Nice property, with restaurants and a some shopping right across the street. Our group ended up here after the nearby Quality Inn screwed up and canceled our pre-​paid reservation and it was a blessing in disguise. Nice staff, clean rooms, big swimming pool, decent price. What else do you need?

My new fav stay in Hyannis. It’s a must. Most comfortable sleep I’ve ever had. And it’s hard for me to sleep not in my own bed. Employees are great.

The rooms are clean and all equipment is in good and working condition. Bathroom is nice and very bright, which is good. Except in the middle of the night, it is blindingly bright. Both bed in the room were very soft and hurt my back. The biggest problem is the walls are paper thin and you hear conversations in adjacent rooms much to easily.

It is my pleasure to provide a review of this wonderful hotel. I know that small, chain hotels struggle to make guest experience something worth repeating and unique from all the other experiences had at other small chain hotels. To make this level of connection with travelers is an achievement to be coveted. This particular holiday inn has become our all-​time favorite small hotel experience with kids. Good job, staff of Holiday Inn Hyannis!
First, the front desk staff there is so very professional and friendly. Their smiles made things nice! The lobby is very nicely done in an Indonesianesque theme of tropical plants and hardwoods and staid fabric patterns. It was comfortable and welcoming and the pool is showcased nicely right behind the lobby. Of course, the chlorine smell permeates the entire floor but it did not phase me or my brood of four who couldn’t WAIT to try out that pool!
We are platinum IHG members and received a very nice upgraded room. The little ones were overjoyed to find our room had STAIRS to a second space with a foldout sofa, TV, bathroom and even a roof walk out! It was really spectacular, something I’ve not seen in that level of hotel, a true suite with two full bathrooms (one up, one down) and plenty of space downstairs for a crib. We were quite comfortable in that room with six of us including four young children. There was a safe and a refrigerator, too.
Unfortunately, there was a fire alarm last night at around 8:30pm … All guests were summoned to the lobby where we were kept well-​informed as firemen checked the halls and rooms for trouble. After a few minutes, all was declared well and the manager, Heather, gave a short apology and released is to our rooms. She followed up with a very thoughtful written apology concerning the alarm and its intrusiveness on our evening. No trouble, Heather! Your team handled the situation beautifully and my children had a fine time seeing real firemen!
We tried out the pool which has lots of vetting by my four happy swimmers. The pool is large and there are lots of depth choices. There was even a lifeguard.
I would very highly recommend this hotel for a family getaway.

What a great stay at a great price! Found the room very clean and comfortable. Very new hotel! All around impressed!

I had booked a room king sized room with spa tub and fireplace and as soon as I walked into the room I stepped in a big pile of old gum on the rug so I went down to the desk not happy at all they offered me a few different opinions I could upgrade my room get money taken off my room that I had or get 500 reward points I took the room upgrade we got upgraded to a loft suite with a big hot tub two floors two bathrooms king sized bed full living room and private deck it was gorgeous the staff at the hotel were so good they even had someone turn the lights on for us before we got up to our new room

I stayed here back when it was newly renovated. It’s a beautiful hotel with a great bar. I believe pets are allowed. Employees are great. We had a nice winter storm with lots of snow. If I need a hotel in Hyannis, this one’s on my short list.

Very clean, modern, amenities are fantastic. Pool was warm and crystal clear, hot tube was to die for. Can’t wait to try the bar and restaurant tonight. Only complaint is that you have to step out in the hall to change your mind. Room is small for my family of four, but it was affordable.

My bf and I stayed at this hotel this past weekend. We got a king suite with jacuzzi. The bed was super comfortable. Jacuzzi was very spacious and clean. There’s a cute fireplace heater on the wall too.
We loved the lounge downstairs. Had a drink and appetizer there and talked with a very friendly bartender who recommended an awesome restaurant for dinner.
The pool was very refreshing and open 8am-​10pm. I’m not sure why it opened so late for another reviewer who visited in December but that wasn’t the case this past weekend. There’s a breakfast buffet in the morning that we did not partake in. There’s also room service available.
The reason I deducted a star was because of the windows in our room. They face the hallway/​elevator around the corner and the curtains do NOT close. Only the thing white curtains under them closed all the way. We went into the hallway and could see right into the room. Watch out for room 407!

The hotel was in a great location, and the staff was very courteous. We had booked a Jacuzzi Suite for a night for my birthday.
My husband and I were a bit frustrated because we came here for my birthday (and to be kid free) and were surrounded by a children’s hockey team staying in the hotel. The kids were constantly running around, down the halls and playing very loud in the hallways as opposed to their rooms. The walls were pretty thin because we could hear a lot in our room and that was disappointing.
The Jacuzzi in the suite was very nice and it was well maintained. The décor and some of the fixtures were a bit dated, but it was still clean and kept up well. We had access to a outdoor space from our room but it was cold so we didn’t use it, and furthermore, the outdoor deck just faced windows from other rooms in the hotel. Not really my idea of enjoying some outdoor time with my spouse.
So, while it wasn’t the hotel’s fault that the kids were loud and obnoxious, the walls were thin enough to hear a lot of outside noise and the deck wasn’t really useful as there was no privacy from there.

This place was honestly awesome! My boyfriend brought me here for our two year anniversary and we had a great time. Taxi’s took us to Main St for nights out, we were a short drive from the beach, and we even had a few beers at the bar inside of the hotel!
We can’t wait to come back next year!

Stayed here during our trip to Hyannis. Place was clean and decent. Staff was very accommodating too. Breakfast buffet was pretty standard. About 5 miles from downtown Hyannis but staff will call cab for you as needed. Good place to stay.

Nice hotel in close proximity to everything. I’m a gold member with IHG & I travel quite a bit. My Wi-​Fi was free and pretty good comparative to other hotels. The hot tub is amazing.
My complaints:
–when I checked in, the room they gave me (room 115) the door didn’t lock. I asked for a different room & I got a different room.
–my second room had a funny, musty smell, but I didn’t want to change rooms again.
–I stayed 5 nights and only got a newspaper one day.
–housekeeping was slow to respond to my requests; but would comply after a couple of phone calls.

I stayed at this Holiday Inn because I was attending a conference at the Cape Codder, just up the road, and I wanted the points. I first checked into a king sized room, which was supposed to have a fold out couch (according to my corporate travel site description, so not sure whether it was HI or AMEX at fault there…), but only had a chair that didn’t recline. Since that wasn’t going to work for us, I changed to a double bed room, which had no desk — only a side table.
The rooms are small, the numbering is a little odd because the place is large and spread out. The décor felt a little dated. The room was clean, particularly the bathroom. The toiletries were average. There was a small coffee maker in the bathroom.
I didn’t really use any of the amenities other than the wifi and silverware from the bar.
J used the hot tub and pool, which had plenty of kids in both, until the staff shooed the kids out of the hot tub.
The staff was friendly, even when the cheap room keys being used specifically for my conference kept getting deactivated (and no, they were no where near my phone or anything magnetic), but even though I added my Priority Club number a few days into my visit, it didn’t take. They printed a bill for under my door which showed up around 5:15am, which was the time I was at the desk to get one printed since we had to get on the road.