AVR Houston

If waiting for an hour at the airport for pickup to go to their facility where you can then begin the rental process, this is for you.
If you want to get your rental car right away, stick with a company that is located on site.

I was so disappointed on the way they pick you up and how long it takes to check you in. They can tell you they have suv but everything they have is minivans. I will never rent from their again. The saying you get what you pay for and you do at this place. Plus you have a mileage cap. Don’t let them con you. The worst place I ever went to.

False advertisement!!! I rented a car on Expedia from Ace/​AVR car rental for the Houston airport. Be warned! Misleading advertisement. They are not at the airport rental car location!!! They are located in Humble, Tx!!! That’s another 35 min drive SOUTH to downtown Houston after shuttling north to AVR from the airport.
I had to wait an hour for the shuttle to take me from the regular airport car rental area to ACE/​AVR because no one mentioned that I was suppose to call ACE /​AVR while waiting at the hertz parking lot! I had no idea that they weren’t even located at the airport car rental. I am also being charged an extra $ 20 for after hour drop offs after 3pm! That makes this a more expensive rental than the car rentals at the airport!!! And it takes an extra 2−3hrs for shuttle time!!! They would not reimburse even waive the $ 20 extra charge after I complained.
Aside from the misleading car rental location pick up which is sooooooo frustrating, the service and the van was fine. Note: On Expedia this company is listed as Ace Car rental.

Great customer service and friendly. With reasonable prices!!!
They have great hours! Location is different, but it’s really cool!

The customer service was awesome!
Everyone has a great smile and very helpful.
For sure, I’ll use your your service again.
The van are clean and run great!

Great service, answered all are questions, staff was very helpful. Made us feel very comfortable.
Thanks so much!
Theresa Wehrmeister

I have rented from AVR twice now and their service and fleet is second to none. I am always greeted with a smile and the vehicles are always clean and ready to drive. I will definitely continue doing business with AVR as the prices are the best in the area and the customer service is top notch.

Raneisha and Derik in the Houston airport location, was very courteous and bade sure we received our van clean and up to par. Our rental needed an oil change so they gladly gave us another one, even though we had to wait, but they made sure we received another van. Will definitely rent from AVR again:)

Friendly staff and decent vehicles. I will definitely use them again in the future. Best deal I found in the Houston area for a mini van