XpresSpa

Fortunately, MY experience here happenned to be wayyyyyy better than my fellow Unilocalers!!! The male receptionist was hospitable, accommodating, and friendly… and my 15 min chair massage by Laura was like heaven! I had XPRESSed to her that I had had a slight lingering headache for a few days due to sleeping in a weird position (I had a neck ache that progressed into a headache because of it). Anyway, I’m a person who likes a good deep tissue massage and that’s exactly what I had received. I was very happy to pay the $ 35 (a tad bit expensive for a 15 min CHAIR massage, but I WAS at an airport AND she made my headache disappear) and tipped generously.

So I decided to get a gel manicure because I had a stop in Houston. The lady on the cashier told me the wait is five minutes but the 5 minutes turned into 15 minutes. Soooo, this is the first time when getting a mani 1. They don’t ask me to wash my hands 2. Massage my hands 3. Put lotion and much more. As I’m sitting in my flight on my way to Frankfort, my grandma said «it doesn’t look like you got your nails done.» I looked over and I was disappointed. Never will I get my nails done in an airport.

Amazingly unprofessional conduct by employee!
Upon arrival at IAH, I made my way over to XpresSpa. It was 6:45 pm. The place was open and lit up but completely deserted. I gathered from a handwritten note on one of the massage room doors that someone might be back at 7:20. After checking online to see if there were other locations, I trekked over to gate E1. Alas, the rumored second XpresSpa location was a myth. I made it back to the real (???) location at 7:15.
True to the note’s words, someone arrived after a few minutes. He asked what he could do for us (there was, by now, a crowd waiting with me), and when I said, «Manicure, please,» he said, «Nope!»
I blinked and said, «For real?»
He said, «No nails after 6… I’m gonna go take a shower…» And he disappeared (again).
So beware, future evening travelers, despite the signage saying the XpresSpa is open (until 12:30 am even!), it is not. If an employee manages to be present, perhaps you can get a massage; whether said employee has showered yet is up to fate to decide.

One person working when I came in mid day on a Saturday during the holidays. Was told it would be 2 hours for a for an «xpress» manicure. No apology, just a curt and rude explanation from the front desk person that that they didn’t take names or appointments. Not sure how they are still in business with one person on staff. I watched several other customers get turned away while I was there.

Quick shoulder and neck (chair) massage before my flight to London — very impressed with price and quality. Highly recommend.

When I arrived at the Houston Airport, my plane was delayed and I found myself with a ton of time. I was in need of some pampering after a work conference trip so I decided to find the nearest XpresSpa. What was really nice was that even though the XpresSpa was not at my terminal, the transportation at the Houston Airport is such a breeze that it only took me about 7 minutes to get to the terminal that has the spa so it was well worth the trek over.
When I arrived to XpresSpa, there was a 20 minute wait for my pedi but I was able to sit in one of the giant massaging recliners while I waited. This was amazing!
My pedi started in exactly 20 minutes, just as promised. It was the traditional pedicure, warm foot bath, massage, painting of the nails… but what was so impressive was that I thought for sure that since this was an airport spa, there is no way it would be as wonderful as I am used to at home spas, but I was dead wrong. My pedicure was so wonderfully pampering and indulging, and now a week and a half later, my toes are still beautifully painted and my feet are still amazingly soft.
The only negative, although not worth a star deduticon was the price but it is to be expected for the convenience of being pampered at an airport. It was well worth every penny!

I was so happy to find a spa in this airport — with a six hour layover and work first thing in the morning, I wanted nothing more than to get my nails cleaned up after two weeks of vacation activities beating them up. Only to find that Xpres Spa doesn’t do acrylics! I actually just wanted the acrylics removed and my real nails polished, but no go. Disappointing to say the least!
Then, after it seemed they HAPPILY delivered the news to me that they couldn’t help me with that, they didn’t even try to get me to stay for the massage I had asked about… not very helpful :(

Flight from Richmond, VA landed… we rush over to Terminal D at 9am to be the first in line at XpresSpa… cause who wants to go to Cancun with bare finger and toe nails… not this one!
We arrive at XpresSpa and the receptionist tells my friend and I that it will be an hour wait to get manis and pedis. She explains that there is only 1 tech working and there was already someone ahead of us… another tech was scheduled to arrive at 12 noon…3 hours from then. Seriously? I am a huge fan of XpresSpa and everytime I have a layover in an airport with an XpresSpa… I make it a point to visit because of their great service, pricing and I always leave feeling like a new woman… ooohhh so disappointing.

Had a few hours to enjoy during a layover at Houston International Airport. Was feeling tired, and run down with a walking flu/​cold. Nikki treated me to my first facial massage, to relieve sinus pressure. I was hesitant, but she has wonderful hands, felt really, really nice! I attribute this short session, and my daily handstand practice to almost have eliminated my symptoms. Thanks Nikki! Also, she invited me to relax in the massage chair, complete with more buttons than my wii controller until I had to catch my flight.
Just a quick trip via the shuttle/​train to terminal D — you’ll feel refreshed.

Thank goodness I found this spot in Terminal D, but it wasn’t easy. Very relaxing hour including manicure and pedicure and a massage chair that actually feels great. Very helpful staff and good selection of OPI nail colors. I didn’t see this place on
which is a shame. If you’re in another terminal and have a little time, shuttle service will get you to terminal D in just a couple of minutes. Hopefully Unilocal can help get the word out.