Doodles

First time here and the people working were very friendly and helpful. Yes the items are a little pricey but they have a wide selection of the most adorable things. From clothes to toys to furniture and even hair bows. I will definitely be coming back to Doodles.

They have the cutest things ever! However customer service is the worse. Got a crib for my baby from there. It was last minute so bought the one on the floor. I was told to pick up in a week so they can wrap it with plastic and what not. When I got there, the crib was not wrapped in anything. The girl asked if I brought blankets to wrap it and I asked her what happened to the plastic and she just pointed at it like if I paid 3,000 dollars to wrap my own crib. So I left and called the manager took them another week to wrap it. It was a very annoying situation. Ended up buying the rest of the stuff for my nursery at RH baby & child.
Their staff is horrible.

Agree with all the previous posters, cute items but the staff is so unfriendly I would rather shop online for the same brands or go to Berings or Itsy Bitsy on Westheimer. Was just in today and the staff only talk to each other– the one exception was when one salesperson walked over to the lady next to me (who had about $ 500 in clothes hanging on her stroller to purchase) and asked if she was «doing ok». Once she said she was fine the salesperson turned and looked me up and down, said nothing, and walked away. Wow. I had looked at four or five outfits I would have probably bought but instead made a note of what I wanted and will buy elsewhere. I don’t want or need a salesperson following me through the store but there is a happy middle ground between snobby/​unhelpful and over helpful. You can shop at some of Houston’s nicest stores and get really pleasant and down to earth salespeople — I think Doodles would sell a huge amount more if they warmed up the customer service department. In the meantime, I keep coming back every six months or so hoping it will change since I live nearby.

HORRIBLE customer service!!! I’ve always shopped at this store because they have quality merchandise, albeit overpriced, because it’s close to my house. I’ve spent thousands of dollars in here, but that doesn’t count for anything here at Doodles. They don’t care how much you spend apparently and they never got the lecture on «the customer is always right.» I was given a gift by a girlfriend from the store and it was a 3 month. My son is in 6 month so I went to exchange it for a bigger size. The women in there know me by name keep in mind, but they refused to let me exchange it. They stated «the sale’s final.» I explained I didn’t want money I just didn’t want this gift to go to waste and could I just get another size? They said no. I asked them if they were willing to lose my business over this and they again refused to let me exchange it. Read the other reviews this is a common thread. Cute stuff with crappy service.

An adorable children’s store with unique items. I found the items reasonable and not overpriced. The best boys clothes for my grandson’s! Their free gift wrapping was adorable.

I like Doodles! This baby boutique store has unique items which I love! Always my «go to» place for fun, out of the ordinary, cute baby gifts. Re: Customer Service — I actually like being left alone to shop on my own and not be «helped» by store employees. Have never had trouble checking out – employees always have been friendly, courteous and helpful. And they do super cute free gift wrapping which is a wonderful perk! My only complaint would be finding a parking place – especially on weekends (but that’s prevalent throughout Rice Village).

My first time in I experienced what other reviewers had said. No one greeted me and as I looked around the store no one asked if I was looking for anything specific. That was really disappointing because it is a really cute store… However I did see some furniture that I kept thinking about and called about later on in the day. Patricia answered my call to find out if they were still available and was very helpful… and I did end up making a significantly large purchase and being happy with Patricia’s professionalism and service… My biggest suggestion to the owner would be to hire a few more people to greet and help customers. It is obviously a high-​end boutique based upon price point so it would be nice if they would have the customer service to match.

This is the second time I have been in this store. First time was last year when my daughter was pregnant and today with my 6 month old grand daughter. Both times I have not been greeted or made to feel welcome at all. I am mad that I even spent a dime in here and I actually spent $ 320. Especially after reading all the reviews after we left and realizing they treat everyone bad.
I don’t understand these places that have 5 people «working» and all they do is stand around talking to each other. You are there to help customers! When I go to most boutiques the ladies try to help you by pulling outfits out and making suggestions and generally trying to make you buy more by being nice. All the employees, starting at the top, in this place need to take customer service 101 again!
I will not come back here ever again and that is a shame because I have the cutest grand daughter who I love to buy beautiful clothes for and they have many beautiful clothes here but I would rather buy from zulily rather than be treated so bad.

To start with the pros, the selection was fantastic. I was hunting for Dr. Seuss themed items and they had fantastic pop-​up books that I didn’t see ANYWHERE else. They also had some seriously adorable onesies.
The cons: well overpriced. Another baby store just two blocks away had some of the same items for significantly lower prices. Those super adorable onesies? QUITE overpriced. But I’d never seen one so stinking adorable so they got me, but I was mildly bitter about it.
The inexcusable con? The service. Not helpful, chatted with each other, seemed snobby (and I don’t say that lightly — I see that someone else noticed the same thing). I asked for my items gift wrapped and it took at least fifteen minutes. I had time to run across the street to RightStart for an item that Doodles didn’t carry, wait for the cashier to finish with another woman’s questions (7 — 10 minutes) and pay, and then get back across the street and they were still finishing. It wasn’t that ornate, they were just chatting and taking their sweet time. They were just not friendly, and their competitors are VERY friendly.
I’d go back to this store if they were competitively priced and fixed their attitude towards customer service.

Doodles is like the recent Miley Cyrus performance at the VMAs. You are so shocked and appalled by their behavior you can’t stop thinking about it! I have been in this store three times now and without fail the customer service has been horrible each time. I was in this store once with my firstborn when he was an infant, once when I was pregnant with my second child, and now with both children in tow. And I have NEVER been greeted or acknowledged in the store. I went in today and I was one of two customers and the two sales people didnt even make eye contact with me! One of the sales woman even seemed irritated that I had my children in the store with me. Their stuff isn’t any cuter than what you might find at pottery barn kids or right start. If you want to experience customer service at its worst than definitely stop by doodles. You will be entertained in the least by how badly you are treated.

To second what other reviewers have written, I found the staff of this baby store to be overtly snobbish and rude. Yes, the clothes are adorable if you can fathom spending $ 60 on one item (I cannot). However, not one person offered to assist my husband and me when we inquired about a play yard. I was appalled at the lack of service considering this place will gladly eat your wallet. Here I am, 8 months pregnant and I felt utterly invisible. I most definitely will take my business and cash elsewhere.

Customer service is horrible most of the time, unless you are their usual. And I suppose if you are blonde, you’ll have better luck, too. But once in a while, I run into one or two nice staffs there. I try to avoid buying from them because of their poor service. I only go there when I need something right-​a-​way; or else, I’ll get it on-​line somewhere else. A lot of their merchandise you can find it on-​line thru other vendors.

How would anyone not like the shop or the workers? Everyone/​thing is too overly sweet! I adore all the basic bloomers to the smocked attire. And there are AWESOME sales, for those nickel pinchers. Get over. It’s a boutique, not target! If you find the prices too cloud and service snobby. go elsewhere. I look forward to my daughter and I’s time shopping. To the owners. Thank you for going too far for those bows! And I’m a huge fan of ooh laa laa. Haven’t seen as much lately.

I will give doodles 4 stars because I really do love this baby store! It has the cutest clothes for babies as well is children, the cutest nursery and children’s room furniture and décor, the absolute best collection of the cutest picture frames you have ever seen, a huge selection of baby blankets and shoes!!! However it is very pricy and I have gotten the snobby feel from the employees here as well but recently it does appear to be improving!!! So hopefully that continues because I do love this store!!!

As you get older your friends start to get married and then having kids, so you get invited to weddings, baby showers, and children’s birthdays. So when recently I had to attend an event I came here for a gift.
They have lots of cute baby gifts, the only complaint is the price. It’s a bit expensive, it’s more unique so at least when you arrive at the party your gift MIGHT stand out. Luckily on this day there was a sale going on so I got a deal on my gifts.

The worst customer service of any store I’ve ever been in. They have a great selection if you want to put yourself through a bad in store experience. I was a marketing manager in Grad school– I know customer service and i’m telling you this store should be an example of how to have poor customer service-well…really how to have «ZERO» customer service. I was in the store this past week to see if anything had improved over the past couple years since I had a child and it’s the same old terrible. This past week I was in the store for about 15 minutes and not one single employee out of the 3 employees standing around and clearly not engaged in helping any other customers, asked if they could help me or frankly even acknowledged that I was in their store.
Terrible.

I am sorry to say that I have experienced the worst «customer service» of my life from this little children’s store in the Village. Breathtakingly unprofessional, unethical and unbelievably demeaning and rude for no discernable reason. Shockingly, the owner/​manager is the prime example of all of the above. After my experience left me in a daze, I asked around among friends, who were, across the board, shocked that I had not heard that this was what I could have expected.
Please do not give a single dollar to this business. It does not deserve to continue to stay open.

Need to buy a gift for a little one?
Want to buy something special?
Just want to have a personalized touch…
I spent hours roaming the Galleria desperately searching for a little welcome gift for my newborn niece. I didn’t want to buy her anymore clothes as her closet is already overstuffed with just about every cute outfit that Janie and Jack in Galleria III sells already. I was about to give up and just give her a monogrammed blanket, when I came across Doodles.
Located on the north side of Rice Blvd in Rice Village, this baby store was filled with furniture, cute clothing, stuffed animals, toys, personalized gifts and a section for customized bedding for little boys and girls. I contemplated buying the gigantic stuffed kitty, but decided it wouldn’t go too well if the baby got smothered by it. Happily, I was able to find the cutest stuffed pig which Doodles gift wrapped without any additional charge. Just in case you were wondering, my niece is a «golden piggy» as this is the Year of the Pig in the Asian Zodiac.
The personalized gifts take a couple of weeks to order, so you will need to plan early in advance. I think they even offer «Personalized Shopping Services» to meet all your baby and lil ones’ needs…
Your wallet will definitely be considerably lighter after leaving the store…