AQ Testing Services

Beware! Linda/​her company was hired for a mold assessment in my home, when the report came back and I had questions, she was polite at the beginning but when I started questioning more, she got upset and told me to hire the services of another company if I was not satisfied, obviously she had already been paid, I was not satisfied with her services and her attitude, she practically hung up on me! am filing a complain with BBB

Linda Lauver owner of AQ Testing Services did not inspect my home for mold. She inspected my neighbors home. During the process of arriving or departing from the job, she hit my car, which was parked on the street. She kindly left her phone number, written on a Ziploc baggy, tucked under my windshield wiper. I called her the next morning, and she was very polite and told me that she wanted to take care of the damages to my vehicle. She told me that she didn’t want to file with her insurance company, and told me that she would rather pay out of pocket. So, I got an estimate, as we had agreed upon. However, when she heard the estimate amount, which was $ 900 plus the cost of a rental, she started waffling. She said she might rather file through insurance. So, after I sent her the estimate via email, as she requested, she disappeared for days. She finally resurfaced a few days later, and offered me $ 1100, if I would release her of all liability. Meaning, if the charges were greater than $ 1100, I would be responsible for an residual costs. At that point, it seemed like she was reconsidering taking full responsibility for the situation. So, I told her that I’d rather just file with her insurance company, so that we could move this process along more quickly and to ensure that all damages and a rental would be covered. Of course, this is when she disappeared from the face of the earth. She refused to give me her insurance information, quit returning phone calls (from me and my insurance company). Meanwhile, I’m having to come out of pocket for damages that she did to my car.
So, while I have not hired AQ Testing Services or Linda Lauver directly, I, personally, have been negatively impacted by Linda. She is not someone with whom I would do business, and I recommend that any potential customer take precautions before contracting with Ms. Lauver.