The UPS Store

Very displeased. Dropped off a package to send to Amazon. I thought it would take 2 – 3 days but it’s been a week now. And Amazon still has not received my item. I check the tracking number for the package and I don’t know if it’s not being updated or it hasn’t even shipped yet. The tracking tells me it hasn’t even been shipped off yet! Tried calling them and they don’t even pick up the phone.

We needed to ship a family heirloom, and the owner took care of the job himself and packed it extremely carefully. I’m glad we went with them. It arrived in perfect condition. Thanks!

I use their business services several times a week. Mostly to ship or receive packages. I frequently observe people using their printing, copy and graphic serices but I have yet to do so. The staff is ALWAYS helpful. I’ve never had to carry heavy packages or furniture to my car and they honestly do it with a smile. The location is perfect right on Eldridge in the EC next door to my favorite lunch time restaurant and coffee shop. I utilize theire upfront reserved parking spaces whenever I know I’m picking up a bunch of stuff so that I can quickly get loaded and on my way. I got a great deal on a year worth of business services that includes a medium sized box. I really enjoy never having to ship to my home adress. They have 24 hr access to your mail box and package shipping /​pick up services until 7pm.

Lost 2 stars for its bad smell. It was so bad I had to wait for my friend outside. However, the guy was very nice to her and helped her quickly and even pronounced her last name right.

I went in there to drop off some rented textbooks and was really surprised at how rudely I was treated. I asked what seemed like the manager if I could leave my package somewhere and he told me no because there was someone else in front of me. Keep in mind, that the store only had maybe three people inside and the person that he was helping had just left to use the copiers.
He then stated that I could leave it on the counter and I told him I needed proof that I shipped it. I asked him if I could just leave it on the counter, and he had the nerve to say «that is what I just said, you can just leave it «. At that point I really just wanted to grab my package and leave, but I stayed in line and someone else helped me. Having worked retail my entire adult life, I always try to treat other people with respect when I enter an establishment. I did nothing to be treated so rudely and I will not be giving this store my business again, and I encourage you not to either. I can’t believe the guy practically told me off for asking ONE question!

Helpful staff, good location.