Hawaiian Moving, Inc

I found this company a pain to deal with. I started with their website which was well done for collecting information about a quote. They make it easy for you to identify what is being shipped. The problem is when you fill out this list and submit on line, you then get a response email that gives you a phone number to call. I then called the number and Nicole answered and I explained that I was calling about a quote that was sent in on their website. She ignored what I said and asked me for all the same information I provided on the website. She interrupted me several times while I was asking questions. I find that very rude. she then gave me a price and explained to me that it was a flat rate price and even if my weights of the boxes were low, that it would be same price. I repeated question to be sure I understood her. I explained that I was checking with another company and that the price would vary depending on total weight. She then repeatedly mentioned that they were highly rated on Unilocal.I was feeling frustrated now because it seemed that price was not to be discussed because of their high rating on Unilocal.I figured I would just write them off my list and continue shopping around. I then started to get bombarded with emails from them mentioning their high rating on Unilocal

I had great service with this company. Nicole was really friendly. She is so prompt. She’s very professional at what she does. She helped me over the phone. I had two booking numbers and she made sure and double checked on the one my mom paid for before I went to the port. She made my experience with moving very safe and comfortable. Thanks Nicole.

So far Nicole from Hawaiian Moving has been very helful and courteous regarding our shipping of (2) vehicles to Hawaii. She has gotten back to me very quickly and has had answers to all of my questions. With logistics being such a big part of moving from the mainland her knowledge and responses have been great! They are also a great value and the price was awesome compared to others. I recommend Hawaiian Moving. Thank you Nicole

Wow. $ 200 bucks cheaper than everywhere else, but yet they contract through Matsen which charges $ 1100 to ship through themselves. Wierd. Nicole was really helpful when I was dealing with her and my car arrived three days early (too bad on weekends nothing moves so I had to wait till the day before). I never care about the outside of any of my cars. I’m a grease monkey. As long as my $ 25K under the hood and drivetrain are tip top, I could care less about outside appearance save for anything attention catching. Interior was as expected. Not dirty-​not clean. Pick up was extremely easy and I had no problem with that either. All in all I had a very good experience with Hawaiian Moving. Most of the complaints are outside the control of the shipping broker. Everybody pretty much uses Matsen so how can you blame a broker for that?

I used this company 2 times to transport my vehicle between Long Beach and Kauai. Smooth transaction and Nicole was always pleasant to speak with. No complaints and would highly recommend them. Thank you for making the moves easy!

Well I have nothing to say but good things about Hawaiian Moving. Nicole was my contact over there and she lead me thru the hole move and made me feel comfortable with everything. It was the exact price I was quoted and my car arrived 3 days early, in perfect shape. I even encountered a small hiccup with the pick-​up facility and with one call to Nicole the problem was solved immediately. Not I mention I have a month of registration and a free car wash that I didn’t even know was coming to me :) If I move back to the mainland at some point or decide to ship anything else out here I will 100% be using Hawaiian for all my shipping.

As I come to the point of needing to find another moving company for our impending move, I made a point to confirm the company we used for our move to Hawaii and make sure not to sure them again. This company was awful to work with from the beginning. After our things finally got picked up and moved onto the shipping container in California, it sat for 2 extra weeks in the port! Never were we told this would be a possibility, so we ended up in Hawaii for close to a month with only our suitcases. Not only that, but the customer service was horrendous! In trying to figure out why our things weren’t not being shipped in the timeline we were quoted, I was hung up on multiple times and yelled at repeatedly. When our things finally arrived, most of the boxes were wet from sitting for all that extra time in the container. Books, dishes and bedding all molded. Do yourself a favor and find a reputable company to help with your move to Hawaii.

When I was moving to Hawaii I called several companies and this one seemed great since they could do my car and household goods. The car came to Hawaii without a problem –in only 2 weeks. I have had issues getting my household goods but Nicole has been a real champ trying to get things resolved. I cannot give 5 stars since I had problems with Carlos in Los Angeles but as long as you have Nicole as an ally you will be satisfied