Flower Field

My friend and I went in to pick up last minute flowers for our mom’s on Mother’s Day. The younger girl (cashier) was very helpful and friendly. However there was this one lady in the back who was extremely rude.
My friend asked if he could have a bundle of flowers he liked put into a vase. She rudely replied «No we don’t do that».
He then proceeded to select a pre arranged vase. One of them had browning foliage. So my friend asked if there was a fresher arrangement. She yelled back at him «Everything here is fresh! We don’t have dead flowers anywhere in this shop!!»
We were so appalled and it totally ruined our day. Then I later read prior reviews and it seems their customer service is poor. Let me rephrase that. It sucks. All because of this one lady. Never again will we stop by here.

CAUTION: STAY AWAY! One of the ladies demonstrated very unprofessional behavior. One of their flower arrangements were sticking out an unreasonable amount onto the public sidewalk space and I accidentally knocked down one of her flower arrangements down. That was my fault for not being more careful, but at the same time the flowers were occupying public space, and I tried to fix it and picked it up, not ill-​intentioned at all. One of the ladies ran out screaming at me like a mad person threatening to cut off my finger. She was VERY RUDE and did not handle the situation professionally. She followed me into a restaurant yelling and making a scene. She forced me to apologize and forced my parents to pay for 50% of the arrangement. I just knocked it down and didn’t even ruin the flowers at all. She even had the audacity to accuse me of purposely knocking down the arrangement and that she saw me stick out my hand to knock it down. Surrounding witnesses informed me about their previous experiences with her and said that «she is crazy» and «she is very rude to customers» and that «this isn’t the first time». It was assuring to find out that I wasn’t the only victim to her vicious and hostile personality. Hearing about her terrible past experiences with previous customers, I highly recommend you to find a different flower shop. One that will not rip you off with ridiculously high prices, and one who will treat customers with the respect they deserve. Proceed to do business with these vicious, rude ladies at your own risk.

Kay at Flower Fields did an excellent job!!! She planned and prepared all of my floral arrangements for my wedding and it came out wonderful. Kay has a great attention to detail and made sure everything was as it should be. Flowers were reasonably priced and very very fresh. Kay made all of the floral table arrangements, decorated the wedding threshold with flowers and even the aisles. She showed up early at the wedding venue and made sure everything was done well in advance of our wedding. I plan to use them for all of my events. Kay and Flower Fields are GREAT! I HIGHLY RECOMMEND them.

Very nice ladies very helpful creating a handmade bamboo gift. Also have exotic fruits like soursop and Mangosteen at good prices very friendly and my favorite place for these kind of things in Chitown.

I’ve been here before and they have always been fine. Most recently, came here on a Friday night to get a pikake lei before heading to the mainland. They had what I needed, and the other lei shops did not. The lady who helped me was SO sweet. She made and wrapped the lei to ensure it would travel well on a 9 hour flight. Her boss lady wouldn’t take my credit card, although it was clearly visible that they take credit cards after she denied me and made me pay cash. The exchange went something like:
Me: Do you take Visa?
Nice Lady: Yes.
Boss Lady: No.
Nice Lady: [embarrassed] No.
She just wasn’t in the credit card sort of mood that night I guess. I’d go back if they were the only lei shop that had what I needed. I probably wouldn’t otherwise. I don’t have the patience for that sort of customer «service.»

Deceitful! My family decided to spend the day in Chinatown and this was our first stop after parking at the Cultural Center, so I know this is the building and place!
I own a flower shop and I should have not been trusting I suppose, when he said wait to later when I started to open the boxes… they delicate! I would give them a 0 stars on customer service.
I understand that I was in the clearance section, but I just needed the leis for the evening for my parents to say Mahalo since my husband was unemployed. In our store clearance doesn’t mean mushy flowers to stain clothing, just older lasting one-​two days. I tried to salvage the 2 leis by cutting out the totally decomposed flowers, but there was more than 2/​3s that were bad in the inner sections that laid on my mom’s clothing. Thank goodness, we caught as I was placing it on her before they stained her dress for the evening.
He does not represent a florist…

This place is great! I ordered several leis and a haku, and all of them were absolutely gorgeous. I particularly loved the haku, and the leis were full (not skimpy like other places) and vibrant in color. Clearly great quality and very well made. I’m glad we came here for the flowers, and we’ll definitely come back again.

I am a photographer that accompanied my wedding clients while they shopped around for flowers. They ended up making a purchase at Flower Field 2. It was very cramped and bustling inside, but the flowers ended up absolutely beautiful and the woman was very friendly and happy. To see photos of the flowers, you can visit my post here:
The lei’s are not from the shop, but the bouquets and hairpiece was. I remember it being a little more than they originally expected, but everyone was happy with the result!

I recently wanted to give a visit to a dear friend of mine at Queen’s Hospital with her favorite roses. Found this place by chance and I certainly regret the decision i made…
I am not sure if the lady at the store understood my order. For $ 120, I received a small (no taller than 10″ tall and 8−10″ in diameter) arrangement of 10 or 12 short stem roses. After a week, I visited my friend again and I saw the arrangement that i sent, didn’t even last that long, very dissapointing.

DO NOT, I repeat DO NOT buy anything from this woman. She is unprofessional, rude, and she WILL rip you off. After she incorrectly input my wedding date wrong into her system. She did everything except physically hurt my mother when we asked if she could change the date. She screamed at customers on numerous occasions while I was in her shop. After picking up $ 700 dollars worth of wedding flowers we bought from her, we took them to another florsit who quoted them at $ 150. The Ti-​leaves were brown, and the lillys were not open.

I would have given this place 0 stars if I could.
I was referred to this flower shop by another flower shop that didn’t have the flowers I was looking for.
This is for a friend’s wedding, so I asked the lady a few questions. First, she told me she had it, then when I asked specifics, such as the size/​price/​color that she carried, she got irritated and said «I DONT HAVE IT!» and hung up on me.
Um … and decent customer service? Obviously you don’t have that, either!!!

This is where I purchase the bulk of my flowers for the special occasions in my life. When asked, the owner is willing make hip, modern floral arrangements (as you’re willing to pay the mark up in price).