Souza Building And Design

We were extremely disappointed with the unprofessional and hazardous work from the Souza Company located in Holyoke, MA, not to be confused with the East Falmouth company with a similar name that has an excellent reputation. We spent approximately $ 50,000 with the Souza company. But unfortunately for us, the job was abruptly abandoned unfinished without a refund of the money we advanced to the company. The contractor did not even have the decency to attach our smoke alarms leaving our property subject to a fire WITHOUT protection when he walked out without notifying us. As a result, our entire condo building in Northampton, Massachusetts, was left unguarded without standard and required smoke and fire protection because of Souza’s ABSENCE of concern and poor basic safety skills. In addition, we previously had purchased a $ 2500.00 leather chair which was damaged beyond repair leaving paint stains on the wooden part of the chair which was also covered with debris and dust. Souza had used our money to purchase products from Home Depot which were never delivered to us. The tarps for protecting our furniture were on the side of the furniture not protecting them at all. We needed to hire a new contractor to repair Souza’s work and finish the job costing us more money. I do not like to review any business in this manner but I believe the public should be warned about Souza, THIS WAS THE WORST BUILDING EXPERIENCE IN MY ENTIRE LIFE. Up to this day, Souza has not apologized to us nor have we been paid back the huge amount of money owed to us. The amount of aggravation was enormous as we spent months attempting to rectify this horrible situation without any degree of satisfaction. Again, this company is not the Souza company in East Falmouth, MA, which from what I understand has an excellent service record and leaves customers satisfied.