Visionworks

WOW! The man that helped me loved what he does, and does it well! He was very professional and patient when I was picking between 6 pairs of glasses. I didn’t have my prescription with me, but he did everything they could until I did. I went in on a Friday and I called in my prescription 9:30am on Monday, and BOTH of my glasses were done by 4:00pm that same day! Great experience with great workers. For sure going here for now on, and telling everyone I can to do the same!

My husband purchased a pair of glasses online that he really liked. He called this store to see about them supplying the lenses for them. Even though we waited until the last possible day (December 31) to file a claim on our insurance before his benefits were lost for the year. The salesperson was very understanding of the situation with us purchasing the frames online and that our eye doctor was 2,200 miles away in another state.
The only issue we had was the fact that our insurance is handled through medical insurance instead of a vision insurance plan and Visionworks is only able to direct file through vision plans directly. The lack of directly filing a claim on our medical insurance made it where we had to pay Visionworks upfront and seek reimbursement ourselves from our insurance company. With such a large company they should be able to file a claim in whatever way the policy is written instead of one way only. Had we not waited until the last day of our current year coverage we would have looked around for a place that was willing to file on our medical insurance directly.