Rice Pot Express

I’m trying to be better about reviewing more locations, so I’m starting with Rice Pot. I really liked it! We ordered the orange chicken and teriyaki chicken meals and they were both delicious. Usually orange chicken is a little mushy, but this was cooked perfectly. They did forget the rice on the order (it was a pick up order) but I had rice at home so it wasn’t terrible. We also got the crab rangoons, also really good. I’d definitely recommend this to anyone craving Asian food!

Food is excellent this place is a hidden little gem, only 4 stars because my husbands food came out before mine I had to wait an additional 5 mins but worth it! I had the stir fry beef and broccoli with lo mein my husband had the honey seasame chicken with fried rice both were very delicious we will def be back!

Love the food, but every time we come to eat here we are asked to pay a different amount even though we order the same thing everytime… weird!

Food is excellent. They have the best fried rice around. The pork friend rice is just great. I also love the orange chicken. No complaints about the food. Service is indeed a little subpar. I must not be as critical as some. I have walked before and been ignored for 5 minutes before even being acknowledged. I haven’t been treated rudely. Overall, food makes up for the subpar service. This ain’t a place i am going to sit and hang out at anyway.

Went back to give it another try we ordered sweet and sour pork along with general chicken some fried rice with shrimp and lo mein.
Really happy to report all dishes were absolutely amazing. Extremely well prepared very tasty equals happy happy happy customers!
My compliments to the chefs which happened to be 3 wonderful Hispanic gentleman cooking up a storm!!! Viva la raza!!!

The food is great here if you’re too lazy to drive to panda you can get it delivered!!! The reason I didn’t give 5 stars is due the service. If they had a good manger to keep the rude high schoolers in check that would be a plus! Now for the menu all they offered was «fried» rice no veg, no egg just literally fried rice, steamed rice, there was plain soft noodles but I wasn’t given a choice. I had the shrimp lo mein it was good with lots of big plump shrimp. Orange chicken legit, tso’s chicken legit, Kung Pao legit. Pretty pricey but I didn’t feel like I was ripped off. From now on I’ll get delivery only.

Customer service is seriously lacking. Pad Thai is a joke. Super sweet with hardly any noodles. They used chow fun noodles. But my fault for expecting a decent Thai dish from a Chinese place. But the Kung pao should have been at least decent, but the sauce was lazily made with Sriracha. I love Sriracha as a condiment, but to liberally use as your sauce is cheap and it was ridiculously spicy. I saw the cook showering the dish in the back, that’s how I know. Carrots in the dish were nearly raw. I just ended up eating the peanuts. Won’t be back. If the people were nice maybe I would try again.

Cannot believe how amazingly good the food is here!!! Better than anything I’ve had outside of PF Changs! Fresh flavors, perfectly prepared — their chef is gifted!!! So thrilled to have them in the neighborhood!

Not bad for fast food Chinese. Unfortunately, the manager and staff are rude. The cashier point blank told some customers not to come back, after they questioned a menu item.
The menu item in question was the fried rice — they offer «plain» fried rice, while most Chinese restaurants (and even the picture on their menu) offer fried rice with veggies, egg, etc.
There are so many other options for Chinese food, that offer good quality food and good quality customer service.

As said in another review, these people just don’t get it. They are rude and really don’t care. If you complain, get ready for an argumentative and rude response. The employee was ignoring me and later literally yelling at me and the manager was right there saying nothing. One time I came in and the manager was asleep in a long booth. Literally spralled out asleep. I’ve visited this place over a dozen times but this last visit was the last. Too bad because the food is good. Just don’t ask for light on the sauce because you won’t get it but you will get a defensive and why are you bothering me attitude from the staff as they sink back into their chair behind the counter to keep reading a book. This place is a joke and the manager doesn’t have a clue.

My wife and I love Chinese food. We get by on the local NTX version that is available all over the place. It’s good, but not great, and can be had at any number of restaurants in the lake cities and Denton. Rice Pot Express in Hickory Creek is a game changer.
The sauces are very flavorful, the fried foods are always crisp and never over-​battered, the meat is generously cut, and the veggies are fresh and delicious. Their sesame chicken is easily the best I’ve had here in TX. The fried dumplings… I could write a love song to those crunchy little bastards. All across the menu, the portions are large enough for an average couple to share one entrée.
In my 35 years, I’ve had a lot of Asian cuisine. I travel all over the globe for work, so I get to taste the rainbow, as it were. The only times I’ve ever had chinese food better than what they serve at this Rice Pot, there was no english on the menus and I was forced to do some quick currency conversion in my head before ordering. Gotta stay under that per diem budget! Not only is cost not a problem with this place, but the taste… it’s as good as any Chinese place you’ll find in the best Chinatowns in the US. It’s not quite what you will find in Beijing, but then… you’ll never find Sesame Chicken in Beijing. Nin Hao, Rice Pot! I hope we know each other for a long time.
Denton already has some of the best sushi in all of DFW. Now we have some of the best «Asian Fusion» (read: americanized chinese food) in DFW. I’m getting hungry… calling Rice Pot right now.

Fast delivery and great food. It’s Chinese. What more can you ask?

Lunched here today and ordered the pad thai. It was delicious and unlike any pad thai I’ve ever had. Fewer noodles, lots of veggies, and it was incredible. My wife raved about her chicken fried rice, and my 13 year old inhaled his chicken lo mein.

The food is actually pretty good. It’s always hot and fresh. It’s much better in taste than the other similar restaurants in our area. It’s 6.99 at lunch without a drink. It’s 9.99 at dinner without a drink.
I’m giving it 1 star because the staff, with the exception of the teens, are not friendly. They’re somewhat unpleasant and rude at times. Last time I went the cashier’s first words to me were ‘to go’ barked at me with an attitude and smirk on her face. It was about 30 mins before close, which was exactly why I was ordering to go, but the rudeness was uncalled for. Tonight although the cashier said ‘thanks’ once, he was clearly not happy to be serving customers and was just required to use manners. I said thank you to the girl who handed me my food and she did not even acknowledge that I spoke to her. If the staff was friendly I would give it 4.5 stars.
Update on ¹¹⁄₂₈:
At one recent visit the manager was yelling at a staff member because a different employee called in. He seemed to be blaming her. This happened in the customer dinning area!
Tonight we arrived 50 mins before closing time. The cashier asked if it was ok if our food was prepared ‘to go’ because his manager said we couldn’t eat inside because they were about to close. He seemed to be embarrassed to even ask. I gave a confused look and said ‘an hour before close?’. He said yes. We left.
I truly feel sorry for the owner’s staff. Regardless of how good the food may be, we can’t continue to support a business owned by such a jerk.