I was trying to find a decent road bike in the tri-cities so I could start enjoying the bike paths in the area. After looking through tons of different bike shops online and in the tri-citites I settled on Scotts. I initially visited Scotts in Kennewick only to realize I was going to be able to get a much better deal in Oregon(no tax). Initially when I went in the people were super friendly. They are a serious road biking place and are willing to take the time to find the bike that is right for you. I really appreciated all they did in my quest for the right bike and while they did try to upsell me on a few items(all bike shops do this) they eventually were able to beat the price that I wanted by a fair margin. As a word of advice, do your research online before going into any bike shop. The first time I walked in I was quoted $ 300 higher than what I actually paid, plus I got numerous extras. The haggle room on mid to entry-level road bikes is much more than I ever would have thought so don’t be shy about showing them an online deal that is substantially less than what they are offering, chances are you will walk out with a steal.