The Dental Center Of Hercules

Lovely is the the best. I have had some pretty intense dental procedures done by Lovely (we are talking root canals and extractions) and I have never felt any pain and she is SO gentle. Recovery has always been a breeze and I always feel so much better after seeing her. I can honestly say I would never go anywhere else! Dental Center of Hercules comes highly recommended!

Greeted as soon as you walk through the door. Everyone is so nice. My cleaning didn’t even hurt and they referred me to a great ortho where I now have my braces. They let kids choose between stickers or a prize at the end of their appointment. Easy access right off the freeway and a gas station in the same lot which makes it more convenient.

Great dental office! The staff is always very nice and welcoming. Ive been going to this dental office for a while now and its great. I even have a lot of my family members going here now. The facility is always clean and Dr. Lovely is a great dentist. Leeann at the front desk is always very helpful. I will definitely continue coming to this office and recommend it to all my family and friends!

I hate going to the dentist more than anything, but Dr. Lovely and the staff made me feel very comfortable. The receptionist Leeann was all smiles and was very welcoming. Dr. Lovely and her assistants were gentle during my cleaning and polishing.
Here’s a plus, what’s better than complimentary coffee, a TV in the waiting area AND at the station, and a free kit?

Worst dentist. Don’t come here for a root canal, still in soo much pain after one month. Have to have everything redone by a root canal specialist. I wonder how she got her license to practice…

Great dentist and awesome staff! Ted and Dr. Lovely are really great and recommend anyone to go see them!

Great and very nicely maintained facility easily accessible from freeway. Very nice and easy going people to deal with. They have most up-​to-​date equipment that is very helpful. Dr lovely is extremely knowledgeable and competent in her field. Highly recommend anyone looking for dentist.

I used to work for Dr. Lovely as a dentist.
I have to say that she’s a good dentist, and quite fast to boot.
For an HMO office, she offers a high level of care and quality – rivaling some fee for service places. Really, there’s not too much to complain about – except that most HMO insurances pay very little and you may need to have some out of pocket costs.
Costs too much? Get better dental insurance.
FWIW, I have no affiliation (I was fired over some office politics).
However, I have a ton of respect for Dr. Lovely and Ted (the office manager)…and that fact that I’m posting this review speaks volumes.

I was seen this morning by the Lovely dentist for dental cleaning. This is my second visit to this office. I patiently waited for an hour in the dental chair. TV in front of me was on to entertain me while waiting. Evidently, there is no dental hygienist working here. She and a male ex-​military dentist from the Philippines are the only staff working, or maybe just for today. After Ms. Lovely did the initial cleaning she told me that the guy will finish the cleaning. During my first visit I had dental x-​ray and dental cleaning done. She told me that one of my tooth had signs of decay and needed to redo the filling. She also told me before that my silver fillings in my other teeth need to be replaced with new fillings. I did not want those done then. Today, she asked me if my one tooth was bothering me and told her «no». Then I was shocked when she told me that she can’t see me anymore if all I come to her office was dental cleaning and to find a different dentist because I don’t agree to her plan of care for me. She is very unprofessional and no tact. She wants to do more stuff to your teeth to get more money. She does not even have the professionalism to have a good patient relationship first before showing her true intent. I would not trust this dentist!!!

Terrified! I think after googling root canals and crown replacements, I had fully psyched myself up so much so that when I went in for my appointment today, my blood pressure was ridiculously off the charts. Dr. Lovely, the office manager and the dental assistant were so great… No — amazing! First, because she makes the crowns on site, I did not have to get a temporary one and come back. Secondly, she did everything by way of explanation to ease my fears (the Internet is sometimes toooooo much information and by the time you are done surfing the net, you think you have some horrifying deathly disease or your procedure is going to be the worst pain you have ever experienced!). She continued to check on my fears/​pain management throughout the entire procedure and the overall experience was as relaxing as one can get while have major dental work performed (lol!!!)
At the end, she was still very comforting and reassuring and made my overall dental experience pain and fear free! By the way, when we first started my treatment plan several months ago, she explained to me all of my options, gave me suggestions (read pros and cons) of each procedure she recommended and at NO time did I feel pressured to buy anything I did not want to! I’m not sure about the other Unilocaler, but my experience wth Dr Lovely was a GREAT one (as told to you by one very afraid of dentist diva!)
Check out this place, state of the art rooms and equipment with super sweet, professional and knowledgeable staff!!!

I had such a bad experience here that I signed up on Unilocal just to make sure people don’t waste their time here. This place doesnt even deserve one star.
The front desk receptionist Maria is very rude and so is the supervisor Jennifer. I first called the dental center to make an appointment for my wisdom tooth. I made an appointment at 2pm on a Friday. The receptionist Maria told me something was wrong with my insurance but she would call me back in 10min. she never called so I assumed everything was ok with my insurance. I go to my appointment to have her tell me I don’t have an appointment because of my insurance. I told her she should’ve called me back like she said she would because I thought my appointment was still at 2. She never apologized. She just sat there smiling as if I was the one at fault. So I left called my insurance fixed it within 5 minutes and called back the dental center to make another appointment. This time Jennifer helps me out over the phone. She says she has a Monday appointment at 12 and I tell her I cannot make that because I have work at 12 and class right after. She said there’s one on Tuesday at 2. So I said perfect ill do Tuesday. I go on Tuesday to my appointment at 2 to find out that I never had an appointment. By this point I already hate the place and I haven’t even met the dentist. Maria and Jennifer are very rude. They tell me they tried to call the day before on Monday because my appointment was that day. They wanted to make sure I was coming in. I had a missed call from a 510 number while I was at work but no voice mail so I assumed it was someone calling the wrong number. Not once did Jennifer or Maria apologize or try to fix the situation. They made me feel like I was the one who was wrong when I know for a fact I had made this appointment. They are so unprofessional they scheduled it on the wrong day and sat there telling me I was wrong. They have no customer service skills at all. They were smart asses and very rude. When I finally got another appointment I didn’t want to go. But my wisdom tooth was killing me so I took it. The dentist Dr. Lovely was unwelcoming and cold. Her first question to me was «so why are you here» not how are you today. I told her because of my wisdom tooth. All she did was xray it and she told me she’s sending the xray to my insurance to get it approved for a specialist. The place as a whole is very rude and unprofessional. My father was originally going there but will not anymore because they are bad at setting appointments up and sending paper work to your insurance.
PLEASE WHAT EVER YOU DO GO SOMEWHERE ELSE!!!