LA Fitness

This is a good gym, good equipment in fair condition. BUT DO NOT FALL FOR THE PERSONAL TRAINING PITCH. And they will pitch you HARD. I have worked with trainers at other gyms around the country so I’m no newb to it. They strong arm you into signing up for a year long training package without even being able to talk to a few of the trainers first, which should have been the big red flag. I signed up for a year and I’m only a few months into it and having to try to find a third trainer because they keep vanishing, whether they quit or are fired I dont know. It’s annoying to have to change once you’ve developed a working relationship but the last time my trainer vanished, the club never made any attempt to introduce me to a new one. Left to my own devices. Navigating the scheduling app for all the local clubs trying to find a new trainer, it seems they all only work days. Guess what. Most of us who can afford to use a trainer probably also work days. I’m thoroughly disappointed with this substandard service for which I am paying a very steep price.

Usually when people ask me about gyms, their main inquiry it comes down to 2 things: membership costs, and what they offer. As a prior member of Planet Fitness and World Gym, I feel this place has an even balance for everyone.
This location offers a pool, basketball court (which is used for volleyball sometimes), sauna, cycling room, and room for classes that range from dancing to kickboxing. They also have a independently owned juice bar for anyone looking for a shot of pre-​workout before lifting, or a smoothie when finishing up.
The facility is usually clean, and whenever equipment is broken it’s appropriately labelled off and fixed within a decent amount of time. I don’t think I’ve ever seen 1 piece of equipment with torn seat padding. I admire how well they keep up on their maintenance. The locker rooms are also pretty clean despite all the traffic in and out of there. In my experience here, the staff interactions range from nonchalant to very friendly. Overall, they have been professional.
I’m sure it goes without saying, but bring your own music. The music playlist from LA Fitness SUCKS. I don’t think it would hype anyone at all during a workout. Fortunately, they now have free, but slow, wifi that you can use to stream your favorite workout music. I’ll stick with my unlimited LTE.
In all, I believe a good gym is really what you make of it. The great thing about LA fitness is that it can easily accommodate people or are just beginning this type of lifestyle to seasoned body builders. Yes, this is one of the pricier gyms to go to, but given all the opportunities and features you can utilize to get a good workout, it’s worth kicking in a couple extra bucks. I look forward to trying a few classes myself!

There’s just something about this LA Fitness that I like SO much more than any other LA Fitness I’ve ever been to, and I’ve been to a lot. I don’t know what it is exactly, but I’m thinking it’s a combination of a few things. For starters, the staff is nice, I mean genuinely nice. Not the fake smile, have a good workout, how many more minutes until I can get out of here kinda staff, but the ones who say goodbye when you walk out and mean it. The clientele is nice too, it’s weird. People chit chat with me while I’m working out, trying to make friends, I don’t know but it’s nice. The gym is pretty clean for the most part. I am comparing this particular location to many others I’ve been to and it’s one of the cleaner ones, hands down. It’s never crowded. I’ve never had difficulty finding a parking spot or waiting for a machine and I’ve come at every time of the day. Some of the equipment is broken, that’s for sure and that’s pretty typical for most gyms. A good majority are functioning properly, however. Their channels are a little strange on the cardio machines upstairs. I would like a news channel or two and am never able to find one. THEY HAVE… drum roll please… WIFI. As in, WIFI. This is the most wonderful part of the gym because the last two LA Fitness Clubs I belonged to did not and 8 days before my billing cycle was up for my phone I would ALWAYS get the, You did it again Sam, you just had to listen to Pandora for two hours at the gym, text from Verizon, disciplining me while also thrilled that they’re getting more and more of my money for every gig I go over. Thanks to this LA Fitness I will no longer have that problem and will be able to listen to my music FO FREE. Their locker room is spacious and clean and nice. Overall very impressed with this location.

Good quality workout equipment that is well maintained.
Clean dressing room and bathrooms.
Not overcrowded and a friendly staff.
I occasionally run into friends which gives it a nice friendly touch.

This LA fitness is pretty decent. It’s much nicer than many others. It’s clean, has nice showers, was never really packed (even at prime time), and a nice selection of machines and dumbbells. My only complaint was it was awkward everyday leaving the gym, sometimes the staff says «Have a good day» and sometimes they wouldn’t. I wish they would just be consistent, so I know what to expect. Haha.

I was on a VIP guest pass for a week from 1÷20÷16 until they told me today 1÷25÷16 that they did not have me on the system after I have been going for a whole entire week every day and they checked me in with my ID.
The general manager named EMINE OZCELIK was very rude and obnoxious smirking and continuously arguing without hearing what I was trying to explain. I am not coming back here for the way she treats her employees and customers blatantly lying in front of potential customers and blaming only one employee named Barb for some wrong doing when other employees have checked me in for the whole week. She ignored the other employees I mentioned and only blamed BARB. She literally bent my license creasing it on purpose trying to crack it and now I have to get another one when she kept it with her blaming the system for doing this but my cousin goes here and his license is perfectly fine as well as his GF’s. The most insane part she asked for me to sit down to go over rates so I could pay. I stopped this CRAZY CRAZY BITCH in her tracks and set her STRAIGHT! I said I am never coming back here and you will not get a dime from me for being so rude and unprofessional.
I told her I was going straight to corporate and she kept smirking arguing that they won’t do anything. Well they actually will do something because I spoke not only with the vice president of the surrounding region who was ashamed of her actions, but I also contacted the CEO of the company Louis Welch who will deal with this promptly. They will look into this issue and hear her story which will be full of lies. She wrote her name on the back of the guest pass as Emily Orably lying through her teeth. Unfortunate there are general managers who are snakes in the industry! My cousin who pays to go here complained on my behalf as well saying that’s nonsensical, and she should have never ever done that. I am sure she will be reprimanded. My cousin even said I shouldn’t have been nice to her and that I should have yelled at her, but I am not that type of person.
The machines work fine with some warping. They don’t really take care of the equipment, or refill the sanitizer and paper towels. Whats the point? and it’s not worth dealing with different employees just to exercise even on a guest pass. Work out at home or find a new gym.
So once again this General Manager’s full name is Emine Ozcelik or Emine Özçelik and not the bullshit she wrote down as Emily Orably on the back of my guest pass. I am gonna stop by and see if shes there just to say Hey Emily, did you change your name to Emine? Hah good one! You got me! lol.
AVOID THIS PLACE AT ALL COSTS!!!

Locker room seems very tight and NO WIFI!!! REALLY!!! the rest is ok basic gym stuff not overly impressed but not bad!

I came to LA Fitness after my previous gym Empire Fitness closed down because they offered me a deal to wave the initiation fee. As a result, I signed up. However, after attending LA Fitness for the past few months and having visited three different locations in Rochester, NY, I am not sold on this business. Some of the things that I enjoy about this gym is that the buildings are new and the equipment appears to be new however, I do not feel comfortable at any of these locations. I am also disappointed in their hours and would be excited if even one of their locations were open ²⁴⁄₇. After having visited three different locations; I have felt that the type of members who sign up for LA Fitness greatly depend on what location that you attend.

Coming from lifetime fitness to this place is night and day. Wish there was a lifetime in New York. LA fitness will have to do for now.
The facility is moderately clean. People aren’t very good at cleaning sweat off the equipment after use. It gets very busy during 5 – 7 on the weekdays especially during the colder months. The sales team are very aggressive kids. They have to make their sales goals. I don’t blame them. The parking lot is large so I haven’t ran into issues with finding parking. The gym has sufficient amount of weights and cardio equipment. There’s also a spin room and basket ball court. Unfortunately there’s a custard place next door so if you have a sweet tooth like me then your exercise becomes a waste.

The staff is generally friendly and there is lots of equipment. The facility is always clean and there is always sanitizer for equipment. However, for as big as the facility is, even when there aren’t many people it can seem crowded. There isn’t a lot of room to do free weight exercises, floor abs or stretches. There is a medium sized section roped off for personal training and 2 folding mats put together behind them and besides the weights area, the machines, the cardio floor and the basketball court, that is the only free space you have. If there isn’t a class in the studio that space is free, but not a guarantee. I also can’t believe they don’t have wifi. In a day and age where airports have wifi I can’t see why the gym wouldn’t. Overall, not a bad gym but there could definitely be some improvements.

My wife joined yesterday and got me on her guest pass list. I really enjoyed it. I don’t know why posts read that the staff is not friendly. I thought girl at front desk was very nice. Machines are in good shape. Locker room could have been cleaner but I guess it’s a gym locker room what do u expect (just wear flip flops) and the POOL! It was excellent. I would recommend this gym to my friends and family.

Decent deal with good classes, new equipment, pool and very clean locker room. Needs WiFi though.

I’ve been a member at this gym now for a few months and will continue only because of its location.
The good: equipment is varied and in good condition. The floor layout makes good sense machines that target the same areas grouped together. Chest machines next to chest machines, curl near curl, legs with legs etc. The aerobic machines (ellipticals, bikes and treads) are all located upstairs. LA also has a nice selection of free weights, benches and Smiths available. A nice lap pool is also available although reflective or tinted window would be appreciated. A very popular basketball court is another nicety. All in all the exercise portion is very good.
The BAD: and I mean bad. The locker room. Just a horrible layout. High lockers too high, low lockers too low. A centrally located bench/​table which is completely in the way. If a locker door is open (it opens only to 90degrees) you cannot pass by without a contorted effort. Why can’t the bench be in front of the lockers? Allowing the middle area open for changing and walking past. If there is as little as six people in the same area it’s an uncomfortable butt to butt scenario. It’s darn near impossible to get changed.
Another bad: the showers. Zero pressure. Just terrible shower heads and filmy water. I would expect more from a place this new. Get your act together LA. Fix this locker room. Any potential new members make sure you tour the locker room first.

Significantly less douchey and populated by meat heads compared to the Greece location. You can’t beat $ 29.99/month for a dry sauna, pool, racquetball (not this location) and basketball courts, plus the many diverse classes they offer… all free of charge, cough cough Midtown athletic club.

Overall facility is new, spacious and clean. Coming from the Henrietta Rochester Athletic Club [RAC] I was used to that facility, knew many of the members, the equipment layout, etc. They also had towel service, LAF doesn’t.
My current membership expires 11÷30÷14 and exploring my options. This is what I’d ask and would make it a 5 star facility:
–Shower heads which flow water vs. a mist
–Towel service
–Bathing suit spinner [dries your suit]
–Carpet where the lockers are [tired of getting my dress trousers & socks wet and the tile floor is not clean]
–Very limited selection of channels on the televisions [believe there are 6 useful…]
–Temperature is too hot [I’ve sweated more in the past month than than the 15+ years at the RAC due to high temp and they do nothing about it.
It could be a great facility but, as it’s a corporate, not individually owned business, the above suggestions fall on deaf ears or heard by someone who is not empowered to make any changes whatsoever.

Excellent gym compared to others in the area for the price. As a member at midtown for a little over two years it was a huge downgrade at other gyms. L.A. fitness is a lite version of midtown on my opinion. If you avoid Monday to Wednesday 530 to 730 it is rarely packed.

I would advise anyone to not give there business to this shady place I am dealing with a buy out from my old gym I was given false information and tricked into signing up with them after I explained I wanted to be with RAC they lied to me and told me I had to do this bc I signed up originally there which was false, when I went to cancel they refused to do so and told me I had to do this on the internet so I had gotten a third story by this time, when the receptionist didn’t know enough to help me the manager came over and was an unhelpful also and when I explained all the different stories and told him this was a shady business he just told me it wasn’t, good come back sir as a manager you should try to accommodate me and fix the situation and after all that, they said they could transfer the membership that was easy, what?!? That’s what I said get your crap together wear uniforms and train your employees run a business! Awful awful place please go else wear I never complain but this was ridiculous and I will continue to complain :)

Best gym on the West side of Rochester. I’ve investigated many of them, so I know.
I was impressed by the amount of space and quantity of equipment. Everything is very clean. Getting a pool, jaccuzzi, and steam room for $ 30 per month is a fantastic deal.
The reason this place doesn’t get 5 stars is because they don’t have towel service. If you offer the above amenities, it’s absolutely ridiculous not to offer a towel service.

Now that I’ve gone here for a few weeks im updating my review. Class numbers have picked up so that’s good but I enjoyed them even when they were on the lighter
complaints about the gym in general except for the daycare. I was just informed snacks are no longer allowed… to have a child in a «daycare» for almost 2 hours with no food is just a little ridiculous especially if they have had a routine of eating since they have been there. They said because kids and allergy reasons. I can think of better alternatives than to say kids cannot have food at all. For what the cost is a month I would think things could be a little more accommodating.

Pro:
New facility, everything is shiny and clean.
Cons:
I signed up before the club opened. I have 3 school aged children and use the childcare intermittently on days off from school. I was told that the fee was $ 10 per kid per month for the kids club. I asked about intermittent use since this didn’t work for me and I was told I could have guest passes when I needed to bring them during the school year and we would work something out during the summer. Turns out he only meant one time and during christmas break. So a temporary solution to an ongoing problem. Otherwise fee is $ 5 per child per day ($ 15 to run on a treadmill for an hour. for that price I want real babysitting!) Now I have to find alternative arrangements or not go when they kids are out of school.
I was told there would be wifi when I signed up. I am currently training for a half marathon and wifi is a useful distraction when spending 2+ hours on the treadmill. The opening day I was told «we might not be getting it because we had a problem with our network.» A few weeks later I got a call from the general manager to find out if I liked the club (and to get me to sign up for a «free» fitness assessment. they called me about 8 times to ask this). I told him I was promised wifi and he told me that they would have it in January when they have their «grand opening». Today I inquired and was told they wouldn’t be getting it «because none of the other clubs have it.»
I left a gym that had a viable childcare option and wifi to come to LA fitness. I was excited about the pool. of course the pool is currently closed for a week «because they had to fix it.» When I pointed out that was not cool since they just opened a month ago I was told by the lady at the desk «it’s not my fault!!.»
I feel like I was lied to to sign on the dotted line now they could care less what I think because they have my money. I will keep going for now because I paid my $ 300 joining fee and I know that there’s no way I would get that back but I’m really not happy at all.
Also was told there were would be tons of classes– not so much.
Also was told there would be a café– nope. There’s a spot for it but it doesn’t look like it’s going to open anytime soon.
My advice? Ask about the things that are important to you but be prepared to be told what they think you want to hear.