They forgot to give me my salad TWICE in the drive-thru. They always forget to give me my sides and I found a small fly in my sandwich! Wth clearly these employees are not doing their job. Maybe it’s time I call corporate.
Katy C.
Classificação do local: 1 Lake Oswego, OR
Worst run Panera I’ve ever been to by far! Staff is friendly but poorly trained. Manager could care less when they serve incomplete orders or run out of drinks. Cashiers disappear to the back. Always a very slow line.
Hannah O.
Classificação do local: 1 Hemet, CA
Wifi never works ever. Lover their food, but it’s expensive so the wifi made it worth it. However it never works, if this is important to you go to starbucks.
Dave T.
Classificação do local: 1 Las Vegas, NV
Absolutely horrible experience will never go back everything was bad service, food especially the soup. A can of soup from Stater Brothers would have been better and cheaper they should shut the place down and start over.
Jim K.
Classificação do local: 3 Borrego Springs, CA
Can’t understand why they can’t keep everything bagels in stock. this is the second Panera’s I have been too that didn’t have them. 1. Hemet 2. Oceanside
James D.
Classificação do local: 1 Hemet, CA
If you want to have a soufflé from this place in the early morning, don’t come here because they don’t have them ready. It happens to me every time I come here.
Jana K.
Classificação do local: 1 Hemet, CA
THEWORST!!! They are constantly out of something. I’ve been here 3 times thinking that maybe it’s one time thing but they run out of flat bread, the run out of soups and salads! Do not recommend this Panera to anyone!!! Go to another
Aimee M.
Classificação do local: 1 Riverside, CA
Absolutely horrible. I’ve been here twice now and had Tomas as the cashier and he is absolutely awful! Forgot almost everything I ordered and went as slow as can be.
Brittany F.
Classificação do local: 1 Hemet, CA
I have given this location not one… but TWO tries. The first time, a LONGDISGUSTINGHAIR was baked into my cookie. The second time, the manager was super rude and not helpful at all when we were asking questions and made us feel stupid and unwanted. This place is HORRIBLE and we will be sharing our experiences with everyone we know in Hemet and surrounding areas. What a shame.
Peter And Lauren C.
Classificação do local: 3 Hemet, CA
Kind of on the pricy end, but salads are very good. Wish they had table service. Standing in long lines to place order sucks. They have an app and screen where you can order in the lobby, but it wasn’t easy to use. I’ve also read that their hot pasta and Mac and cheese are microwaved. Uugh. That’s too bad if it’s true. Breads are pretty good.
Cintia M.
Classificação do local: 1 Hemet, CA
Service sucks I have to walk away from this place so unplaced. Employees need to realize if they don’t change attitude they going to end up closing this location and they going end up with out a job. Soups are water up so gross, salad taste awful never coming back to this location ask for samples. But again they so cheap they may denied. Eat at your own risk. I’m taking my business somewhere else.
Carl B.
Classificação do local: 5 Foothill Ranch, CA
This review is for catering. I use them weekly for large breakfast catering orders so based on this… Food is excellent as Paneras are all consistent with egg soufflés, bagels, breakfast sandwiches and pastries. They also will make special order items. Can’t go wrong with any of the breakfast items. Service is exceptional. A large order was missed so I had to wait for them to redo it and they comped me. Large order at no cost all for the inconvenience. Morning staff is friendly and always helpful.
Jackie F.
Classificação do local: 4 San Diego, CA
Pro: It’s a Panera, you are not going to die here. Clean tables. Con: It’s Hemet, service quality may be of an issue. It was a simple family outing. Just one of my kids didn’t receive her food at all, mixed up salad dressing and no cheese option. Kids meal came out with wrong side dishes. The manager Lorene Hunter took care of everything after we explained our minor problems. So the staff had an off off day, but it does happen.
Lauri N.
Classificação do local: 4 Hemet, CA
Love the bread. Sandwiches are great. Soups are delicious. Best breads in town. Good selections and fast service
David B.
Classificação do local: 5 Temecula, CA
I’m happy with the food and service every time I come. It was a rare occasion that I had a problem with an order that they messed up, but they have handled it to my satisfaction, and I returned soon after and made a purchase with the confidence that they stand behind their product and service. That’s how you do business right in the restaurant industry! When an issue comes up is when you see the true colors of an establishment It’s not a place you go to fill up; it’s a place to go for quality and taste. On a side note I must say that I just had the bagels for the first time and they are pretty awesome.
Justin S.
Classificação do local: 5 San Jacinto, CA
This place is great. katie is probably the best employee they have. she’s very nice.
Dwight C.
Classificação do local: 3 Hemet, CA
Good selection of healthy and interesting foods. They have a unique gps system of locating your table when delivering food The European types of breads are a treat that accompany the meal. Prices are a bit higher than other restaurants but the selection of food at this location is quite different and tasty
Megan J.
Classificação do local: 2 Temecula, CA
You know, the more and more I’ve come here recently, the more and more I’m disappointed and hate that I spent money here. For some reason, the food quality has just kind of gone downhill. And the price for what I’m getting.insane. I like their morning menu and have never had an issue there. But, for dinner time… not good at all. Very sloppy with the hot sandwiches and hardly any meat. It is WAY too expensive here to get just ok food… I would rather go to McDonalds!
Linda Y.
Classificação do local: 1 Lake Elsinore, CA
Third time this has happened in the drive thru. When I went in and spoke to manager. She said she made it herself and for me to have a good day. Cup was only 2⁄3 full.
Dan K.
Classificação do local: 1 Riverside, CA
I love Panera but this location has serious issues with their drive through. This morning I ordered 2 Spinach Artichoke quiche, 2 large iced coffee with milk, an OJ and a water. The quiches were both four cheese, the coffee hardly had any milk and OJ was frozen and just some over priced bottles crap. Then to top it all off I asked for the drinks in a carrier. The minute I stood and got out of the car both coffees they both feel out of the carrier and made a mess in the driveway. Really!!! For the premium price of their restaurant they need to do much better.