Hemet Hand Wash & Auto Detail

For such a large business with great potential I’m sad to say that I was very unimpressed with the job they did on my car. I chose the $ 45 Express wax package, which appeared to include armor-​all on the inside of my car as well as a vacuum and all the other basic Car Wash needs. After nearly an hour later I came back and looked over my car. I noticed that not all the wax has been removed Armor All was not applied anywhere inside my car. The wax job wasn’t bad, but for $ 45 then an hour later I expected a lot more.
Another thing to note is that there was no receptionist inside for the longest time to pay my bill, I had to go back outside and track down someone to pay my bill.
It’s really too bad, with the right management and better guidance to the workers this place could be a real big hit and make a lot of money.
Next time I’ll be doing this on my own.

I had my car detailed here and was very happy with the job that was done and recommended them to several family members. I dealt with Jose the manager and was very happy with the customer service he provided as well. HOWEVER that all changed last Monday (2÷22÷16) when I went in to have my car washed. I pulled up and no one was around — no big deal — I got out of the car and went inside where there was also no one to be found — again, no big deal — they’re busy, maybe they had to use the restroom, etc. I waited and waited and waited — still no one. I happened to see a guy walking around outside talking on a cell phone and one of the customers said «I think you’re looking for that guy» the customer went on to say that the guy on the cell phone TONY had locked his keys (the customers) in his car and was calling around trying to find someone to come unlock the car. Around this time, TONY came inside and blew past me, rudely saying «have you been helped?» I said «no» and he just blew past me again and walked outside without saying a word. I guess I was supposed to know that he expected me to follow him. Anyway, the next thing he rudely told me was «it’s going to be over an hour for you to get your car washed» hoping to get rid of me and guess what? It worked! Tony took out his anger and frustration on the next customer who walked in which happened to be me. I did nothing to deserve to be treated so rudely other than walk through the door hoping to get a car wash. Thanks for saving me some money — my husband and I went home and washed the car ourselves and will not be giving them our business and took back our recommendations to our family members. There are plenty of other places I can go to get my car washed without being abused by their employees!

My first time here, I am very impressed and overwhelmed with their service and prices. My car is spotless inside and out. First time ever I did not have to ask for touch up cleaning. Best of all, they offer discounts to seniors on Tuesdays. I’m going back again, again, and again.

I got the works wash and was thoroughly satisfied with the job done for $ 23 bucks. Usually places do half ass interior wipes but my interior looks great

Came here for just a basic car wash ended getting their platinum service. Platinum it was, the crew was professional, fast and paid attention to the smallest detail. My MBZ wont be touched by any other carwash from this point on …

I went to get a car wash and I chose the platinum package, it was the best hand car wash I had
I will go back again and again

This is the best car wash in town! I’ve been to them all and this place is the best! Go here and you’ll be happy that you finally found a great car wash. Awesome attention to detail and great workers that take pride in their work. Nobody ever gets everything, but these guys are the best I’ve found, aside from doing it myself, I’m going here.

Strictly based on the new cashier I am updating my review to give them a 4 star rating! What a difference a happy smiling face can make! The new cashier and new location of the register are ideal! Small changes can make a big difference!

The best deal in town for the most detail. The works ends up being $ 24 and they have never done a bad job on my cars. I’ve brought them here for over a year. Today I brought a new vehicle and they even offered to put my license plates on for me since I didn’t have the tools to do so at home. Great service and friendly employees. The waiting room is always fresh and they are always happy!

Just got my wife’s Toyota Yaris detailed. They did a great job. I haven’t seen her car this clean in years. Will have to return to bring in my Nissan Versa

This is my favorite car wash in town. I’ve continuously had poor experiences at a nearby competitor’s place & now I will only come here. Not only are they super nice every time, they’re FAST & efficient & I never have to issue a complaint about anything.

I was happy to find this place. Ive gotten gas right here so many times and never even thought to go for a car wash before. Maybe they should team up with the gas station to get some business or something. The wash was cheap! I did the 14 dollar was and was happy to see how clean my car was! Took about 30 to 40 mins which i find to be pretty reasonable. The inside was shiny and clean and it smelled nice too. The only thing i was disappointed with was that i always have a lot of bugs on the front of my car due to my drive for work and they were not all cleaned off. Im used to this however because its always so extensive. They were almost all gone but not completely. Im hoping that if i go with the wash a level higher and ask them to make sure they are all gone it will be done the way i want next time. This is my only complaint. Hopefully next time i can update and give 5 stars. Over all i was very pleased and Ill definitely be returning. I would recommend to anyone in the area.

First off, $ 15 for the most basic wash is a little high in my opinion… another place in town does it for $ 5 but since this place was on my way I decided to try it. The kids (early twenties at best) doing the work were loud, obnoxious and immature. Yelling back and forth at each other, often using profanity like they were hanging out and washing cars in their driveway and not representing a company. I actually almost backed out of the vacuum area to leave before even being helped based on their behavior! The wash was mediocre at best. They missed half the roof and a good part of the back end altogether. They barely bothered to dry the back window and the vacuum job was terrible. On top of it, my truck smelled like BO when I got back in! Bottom line, never going back!

I have been here a few times and i have always been happy with the way my car had looked inside and out, when I left! Prices are very decent for what you get! I will definitely be coming here when I need my car washed. I deffinetly recommend it to anyone who asks where to go.

Working close by my company sends on average 10+ cars per day through this car wash and I have to say that it’s very rare that we ever have an issue with anything. Cars are always finished in a timely manner and well taken care of when they are there which is what you want. Staff work hard to get you in and out fast and the price is very good too. Some parts of the cars wash could do with a revamp like signs etc but if that’s all I have to say about it then that’s good right?

I have been taking my vehicles here since we moved out to Hemet in 2010. I have almost always had a good experience here. They do take their time, but I see them making sure to pay attention to detail and the results have mostly been great. I would recommend them to all my friends.
P. S. I did take advantage of their «Buy 3 Get One Free» deal. They also punch the frequent buyers card with that as well.

An update to my «very slow» review below.
After a very LONG wait, my car was finally done. I have to grudgingly admit that they did an excellent job of cleaning my car. In fact it was one of the best cleaning my car has received! So 1 star for long wait, 5 stars for excellent job = 3 stars. (And, the prices are reasonable.)
Bottom line — if you have LOTS of time, Hemet Auto Spa & Detail is a good place to go.

Not impressed. Not a good cleaning at all. Carpets were still dirty and they didn’t even clean cup holders or storage area? I’ve attached a picture. Tried to give them second chance since my first time was just as bad. I Will not be coming back.

I spent $ 40– on a «super clean» wash, and I had to tell them to remove the finger prints on the inside of the windows?

The sign says «New Ownership» what drew me in was the 100% hand wash, I just got a new Camaro and my baby is going to get the best car wash possible.
I opted for «The Works» which was about $ 22 something, and asked for no air freshener and no armor all on the interior. Didn’t take very long, maybe 30 mins from start to finish. They did a good job, wasn’t great, I came home and had to do some minor wipe downs since they missed a few spots.
Overall, this will probably be my regular spot for the Camaro, not too many places around here that’s going to be 100% hand wash. They have a nice waiting area with free coffee and a TV.
Oh and make sure you ask for the loyalty card, pay for 10 car washes and you get «The Works» for free, not too bad.